Safety on board

Safety on board

Airplane on the ground Boarding and deplaining

Boarding and deplaning the aircraft requires your attention. As you move to and from the aircraft, you may be in a busy area full of other passengers and cargo, moving vehicles, other aircraft, slippery walkways and/or stairs.

To board and deplane safely you should:

  • follow airline staff instructions;

  • refrain from smoking;

  • remove headsets or earphones connected to a portable electronic device so you can hear instructions from ground personnel and the crew;

  • watch for hazards; and

  • keep your children close to you.



Flight attendant giving safety demo to all passengers

Safety briefing

The passenger safety briefing before take-off is an important part of every flight. It includes key safety information that will help you in an emergency. Unprepared passengers can cause delays during an evacuation.

The crew makes safety announcements on each flight and often show you how to use safety equipment. After many flights, this information may seem repetitive; but since aircraft are different, pay attention every time you fly.

Flight seatbelt

Seat belts

Aircraft seat belts work differently than those in your car. Make sure you can fasten it, adjust it tightly and release it quickly. Check that it is fastened securely around your hips and not around your waist. If your seat belt includes a shoulder harness, you must wear it.

You must wear your seat belt during taxi, takeoff, landing and when the seat belt sign is on. For added safety, keep your seat belt fastened during the entire flight, in case of unexpected turbulence.

If you are travelling with children, make sure that they know how to operate their seat belts.

*Most passengers injured during turbulence did not have their seat belts fastened.

Row seating near the emergency exit

Exit-row seating

There are rules about who may sit at an exit row. That is why the crew must sometimes ask passengers to change seats. There are also some responsibilities attached to sitting in an emergency exit row. Since you may be required to open the exit in the event of an accident:

  • listen carefully to the safety briefing;

  • review the safety features card and ask questions if the instructions are not clear; and

  • ask to be moved to another seat if you are unable to open the exit or do not want the responsibility.

*Be part of the safety team!

Flight attendant showing the safety features card

Safety features card

The safety features card at your seat will show you:

  • where to find the exits;

  • how to operate each exit; and

  • how to use on-board equipment such as life preservers and oxygen.

The locations and operation of the emergency exits may not be the same as on your last flight. Review the card before every take-off and landing, even if you have been on the same type of aircraft before.

*Keep in mind that the nearest exit could be behind you!

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