Service Difficulty Advisory
11 January 2002
Aeroshell Oil Recall
The following is a recall notice provided by Shell Lubricants U.S.A http://www.aeroshell.com/recall.html. Due to the oil's wide distribution and use in Canada, a reproduction of the recall notice for the Canadian aviation community is warranted.
"Equilon Lubricants LLC is the producer of Aeroshell, the world's best selling aviation piston engine oil. We take seriously the level of confidence placed on Aeroshell products by the aviation community and individual customers like you.
In this spirit we are acting quickly to voluntarily recall specified batches of products that fall below our quality standards and replace them, at no cost to you, with Aeroshell products that do meet our quality requirements.
However, a recent batch of Aeroshell product may not have met our stringent requirements. A mechanical problem in our blend plant equipment may have allowed some debris to be carried from the blend tank to our packaging equipment. While the problem has since been corrected and measures put in place to preclude this from happening in the future, the debris that did get to the packaging equipment may have allowed some Aeroshell products to fall under the desired level of internal quality control. Therefore, we are recalling specified batches of products and replacing them with Aeroshell products that do meet our quality requirements.
These measures are necessary because of the high standards we have for the Aeroshell product line and our commitment to the aviation community.
The following Aeroshell Oil products with bottle and case identifiers listed are being recalled:
|W 100 Plus||EWA011943810021||WR100201||Quarts|
|W 100 Plus||EWA012421710231||WR102301||Quarts|
|W 100 Plus||EWA012448411051||WR110501||Quarts|
For product return and re-supply instructions, please call Ms. Dawna Schneidewend at 618-255-3213.
For Technical inquiries, please call 1-800-231-6950 and request to speak to Mr. Paul Royko, Sr. Research Engineer, at our Technical Research Centre.
We are sorry for any inconvenience. But rest assured that all Aeroshell products not only meet or exceed industry standards but also our own stringent requirements".
For further information, visit the Aroshell.com website or contact a Transport Canada Centre, or Mr. Philip Champion-Demers, Continuing Airworthiness, Ottawa, telephone (613) 941-7466 facsimile (613) 996-9178 or e-mail firstname.lastname@example.org.
For Director, Aircraft Certification
Chief, Continuing Airworthiness
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