Emergencies and Incident Reporting

Civil Aviation Contingency Operations (CACO) is the focal point for civil aviation emergency preparedness activities and incident reporting.

The Transport Dangerous Goods Directorate is the focal point for the national program to promote public safety during the transportation of dangerous goods.

The Transportation Safety Board of Canada is the official source of aviation accident and incident data.

Other useful links:

Contact CACO

Contact Us (Voice): 1-613-947-5140
0800 - 1600 Monday to Friday
excluding statutory holidays

Our 24/7 Emergency Numbers (toll free) are: 
Voice: 1-877-992-6853  
Fax:  1-866-993-7768