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Civil Aviation Issues Reporting System (CAIRS)

The CAIRS provides our stakeholders, including our clients and the public, with a means to raise issues (concerns, complaints, compliments, and suggestions for improvement) to the Civil Aviation Program of Transport Canada.

As a basis for a reporting culture, the CAIRS seeks to address issues quickly and at the lowest possible level before a need to resort to a formal redress process exists. It does not prevent our stakeholders from using any other established redress mechanism or reporting system.

Request for Review Forms
Description HTML WORD PDF
Online Request for Review Form
(Not intended for confidential, private, sensitive, secret or protected information.)
CAIRS
Online Form
 
Downloadable Forms Form (113 KB)
Form (95 KB)
Document / Guide on How to Raise an Issue
Description HTML WORD PDF
A Guide for the Public A Guide for the Public     
Civil Aviation Issues Reporting System (CAIRS) CAIRS   CAIRS
Civil Aviation Issues Reporting System (CAIRS) - Bookmark Bookmark   Bookmark 

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Date modified:
2012-02-09