Transport Canada - Civil Aviation
Level of Service Summary Regulatory Fee: No
(Adjusted for Client Response Time)
Transactions Completed Between: 4/1/2013 to 3/31/2014
For BRANCH: AARO, MA, NA, PA, RA, TA
Date Produced: 4/25/2014 ATS-10
Time Produced: 9:41:35AM
Sub Activity | Service Standards | Total # of transactions | Within Normal Service Standard Level | Within Maximum Service Standard Level | Within Service Standard | Beyond Maximum Service Standard Level | Average Days | |||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
Normal Days | Maximum Days | # | % | # | % | # | % | # | % | Adjusted Average Days | ||
# Adj | % Adj | # Adj | % Adj | # Adj | % Adj | # Adj | % Adj | |||||
1.1 - Acting memo | 30 | 30 | 1 | 1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | 28.0 |
1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | 28.5 | ||||
1.2 - Agenda item request | 5 | 5 | 1 | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% | 78.0 |
0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% | 78.0 | ||||
1.3 - Facility requirement | 60 | 60 | 1 | 1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | 1.0 |
1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | 1.0 | ||||
1.4 - General | 30 | 30 | 76 | 72 | 95% | 0 | 0% | 72 | 95% | 4 | 5% | 7.5 |
72 | 95% | 0 | 0% | 72 | 95% | 4 | 5% | 7.5 | ||||
1.5 - Ministerial inquiry | 15 | 15 | 1 | 1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | 16.0 |
1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | 16.0 | ||||
1.6 - Project | 30 | 30 | 2 | 0 | 0% | 0 | 0% | 0 | 0% | 2 | 100% | 80.0 |
0 | 0% | 0 | 0% | 0 | 0% | 2 | 100% | 80.0 | ||||
1.8 - Refund request | 5 | 5 | 56 | 23 | 41% | 0 | 0% | 23 | 41% | 33 | 59% | 19.4 |
23 | 41% | 0 | 0% | 23 | 41% | 33 | 59% | 19..4 | ||||
1.9 - Staffing request | 10 | 10 | 2 | 2 | 100% | 0 | 0% | 2 | 100% | 0 | 0% | 7.5 |
2 | 100 | 0 | 0% | 2 | 100% | 0 | 0% | 7.5 | ||||
1.11 - Risk Assessment | 30 | 30 | 1 | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% | 59.0 |
0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% | 59.0 | ||||
1.12 - Suspend, cancel, refuse to issue, renew canadian aviation doc | 2 | 2 | 276 | 14 | 14% | 0 | 0% | 14 | 14% | 83 | 86% | 51.9 |
20 | 21% | 0 | 0% | 20 | 21% | 77 | 79% | 34.6 | ||||
1.14 - Correspondence | 5 | 5 | 34 | 25 | 74% | 0 | 0% | 25 | 74% | 9 | 26% | 9.4 |
25 | 74% | 0 | 0% | 25 | 74% | 9 | 26% | 9.4 | ||||
1.15 - Process or procedure document | 90 | 90 | 3 | 2 | 67% | 0 | 0% | 2 | 67% | 1 | 33% | 42.3 |
3 | 100% | 0 | 0% | 3 | 100% | 0 | 0% | 21.0 | ||||
1.18 - Briefing note | 10 | 30 | 1 | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% | 113.0 |
0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% | 113.0 | ||||
1.19 - Guidnace request | 15 | 30 | 1 | 1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | 12.0 |
1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | 12.0 | ||||
2.1 - General inquiry | 30 | 30 | 3,857 | 3700 | 96% | 0 | 0% | 3700 | 96% | 157 | 4% | 5.6 |
3704 | 96% | 0 | 0% | 3704 | 96% | 153 | 4% | 5.5 | ||||
2.2 - Change of address | 10 | 10 | 1,394 | 1110 | 80% | 0 | 0% | 1110 | 80% | 284 | 20% | 7.3 |
1111 | 80% | 0 | 0% | 1111 | 80% | 283 | 20% | 7.2 | ||||
2.3 - Informal access to information
request |
30 | 30 | 5 | 5 | 100% | 0 | 0% | 5 | 100% | 0 | 0% | 11.8 |
5 | 100% | 0 | 0% | 5 | 100% | 0 | 0% | 11.8 | ||||
2.4 - Informal privacy request | 30 | 30 | 18 | 8 | 44% | 0 | 0% | 8 | 44% | 10 | 56% | 48.5 |
8 | 44% | 0 | 0% | 8 | 44% | 10 | 56% | 48.5 | ||||
2.7 - Noise complaint | 30 | 30 | 27 | 22 | 81% | 0 | 0% | 22 | 81% | 5 | 19% | 23.1 |
22 | 81% | 0 | 0% | 22 | 81% | 5 | 19% | 23.1 | ||||
2.8 - Other | 30 | 30 | 786 | 653 | 83% | 0 | 0% | 653 | 83% | 134 | 17% | 17.1 |
663 | 84% | 0 | 0% | 663 | 84% | 124 | 16% | 15.9 | ||||
2.9 - Replacement of mutilated lost or destroyed document | 20 | 10 | 1 | 1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | 3.0 |
1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | 3.0 | ||||
2.14 - Status of an earlier request | 2 | 2 | 300 | 286 | 95% | 0 | 0% | 286 | 95% | 14 | 5% | 1.9 |
286 | 95% | 0 | 0% | 286 | 95% | 14 | 50% | 1.9 | ||||
2.15 - Request for education/promotional presentation | 60 | 60 | 9 | 9 | 100% | 0 | 0% | 9 | 100% | 0 | 0% | 18.0 |
9 | 100% | 0 | 0% | 9 | 100% | 0 | 0% | 18.0 | ||||
2.18 - Request for an extension (ppc,
aircraft, sim, ground training) |
1 | 5 | 461 | 267 | 58% | 102 | 22% | 369 | 80% | 92 | 20% | 6.8 |
267 | 58% | 102 | 22% | 369 | 80% | 92 | 20% | 6.8 | ||||
2.19 - Change of personal information
other than address |
10 | 10 | 82 | 63 | 77% | 0 | 0% | 63 | 77% | 19 | 23% | 8.7 |
66 | 80% | 0 | 0% | 66 | 80% | 16 | 20% | 8.0 | ||||
3.1 - Cadors follow up | 30 | 30 | 192 | 142 | 74% | 0 | 0% | 142 | 74% | 50 | 26% | 22.7 |
156 | 81% | 0 | 0% | 156 | 81% | 36 | 19% | 17.3 | ||||
3.1 - Cadors follow up CAP request letter sent Aug 21, 2013, phoned sept 13 CAPS received October 1. | 30 | 30 | 1 | 1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | 31.0 |
1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | 31.0 | ||||
3.2 - Falling object investigation | 1 | 1 | 3 | 0 | 0% | 0 | 0% | 0 | 0% | 3 | 100% | 27.0 |
0 | 0% | 0 | 0% | 0 | 0% | 3 | 100% | 27.0 | ||||
3.3 - Other | 30 | 30 | 9 | 3 | 33% | 0 | 0% | 3 | 33% | 6 | 67% | 85.4 |
4 | 44% | 0 | 0% | 4 | 44% | 5 | 56% | 78.9 | ||||
5.1 - Exemption request | 30 | 90 | 1 | 0 | 0% | 1 | 100% | 1 | 100% | 0 | 0% | 47.0 |
1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | 12.0 | ||||
7.5 - Deregistration of an aircraft | 1 | 3 | 402 | 220 | 55% | 70 | 17% | 290 | 72% | 112 | 28% | 6.2 |
271 | 67% | 64 | 16% | 335 | 83% | 67 | 17% | 4.0 | ||||
7.11 - Notification of change of owners(s) | 30 | 30 | 310 | 267 | 86% | 0 | 0% | 267 | 86% | 43 | 14% | 15.7 |
268 | 86% | 0 | 0% | 268 | 86% | 42 | 14% | 15.3 | ||||
7.12 - Aircraft leasing advisory, extension, termination, other | 30 | 30 | 446 | 402 | 90% | 0 | 0% | 402 | 90% | 44 | 10% | 14.5 |
404 | 91% | 0 | 0% | 404 | 91% | 42 | 9% | 14.1 | ||||
7.13 - Flight time reporting | 30 | 30 | 8 | 1 | 13% | 0 | 0% | 1 | 13% | 7 | 88% | 80.3 |
1 | 13% | 0 | 0% | 1 | 13% | 7 | 88% | 80.3 | ||||
7.14 - Idera request | 10 | 10 | 6 | 4 | 67% | 0 | 0% | 4 | 67% | 2 | 33% | 13.2 |
5 | 83% | 0 | 0% | 5 | 83% | 1 | 17% | 7.5 | ||||
8.5 - Annual airworthiness inspection
reporting |
30 | 30 | 2 | 1 | 50% | 0 | 0% | 1 | 50% | 1 | 50% | 25.5 |
1 | 50% | 0 | 0% | 1 | 50% | 1 | 50% | 25.5 | ||||
8.9 - Aircraft inspection | 5 | 5 | 31 | 15 | 48% | 0 | 0% | 15 | 48% | 16 | 52% | 16.7 |
17 | 55% | 0 | 0% | 17 | 55% | 14 | 45% | 12.8 | ||||
8.10 - Deviation to maintenance schedule, tasks or intervals | 30 | 30 | 2 | 2 | 100% | 0 | 0% | 2 | 100% | 0 | 0% | 7.0 |
2 | 100% | 0 | 0% | 100% | 0 | 0% | 7.0 | |||||
10.1 -Schedule written exam(s) | 10 | 30 | 5 | 5 | 100% | 0 | 0% | 5 | 100% | 0 | 0% | 2.0 |
5 | 100% | 0 | 0% | 5 | 100% | 0 | 0% | 2.0 | ||||
10.4 - Chief pilot | 1 | 20 | 10 | 6 | 60% | 2 | 20% | 8 | 80% | 2 | 20% | 10.4 |
6 | 60% | 2 | 20% | 8 | 80% | 2 | 200% | 10.4 | ||||
10.6 - Person responsible for maintenance | 1 | 20 | 4 | 3 | 75% | 1 | 25% | 4 | 100% | 0 | 0% | 3.5 |
3 | 75% | 1 | 25% | 4 | 100% | 0 | 0% | 3.5 | ||||
10.9 - Request for an early examination
rewrite |
5 | 5 | 175 | 149 | 85% | 0 | 0% | 149 | 85% | 26 | 15% | 4.3 |
153 | 87% | 0 | 0% | 153 | 87% | 22 | 13% | 3.7 | ||||
11.1 - Flight test appointment | 15 | 30 | 2 | 1 | 50% | 0 | 0% | 1 | 50% | 1 | 50% | 35.5 |
1 | 50% | 0 | 0% | 1 | 50% | 1 | 50% | 35.5 | ||||
12.17 - Student pilot permit data entry | 30 | 40 | 3,090 | 2386 | 77% | 379 | 12% | 2765 | 89% | 325 | 11% | 16.7 |
2398 | 78% | 379 | 12% | 2777 | 90% | 313 | 10% | 16.3 | ||||
12.18 - Verification letter | 10 | 10 | 696 | 664 | 95% | 0 | 0% | 664 | 95% | 32 | 5% | 4.0 |
668 | 96% | 0 | 0% | 668 | 96% | 28 | 4% | 3.8 | ||||
12.19 - Issue aerobatic competency certificate | 10 | 20 | 1 | 1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | 5.0 |
1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | 5.0 | ||||
12.20 - Aviation language proficiency
test |
30 | 30 | 1,879 | 1837 | 98% | 0 | 0% | 1837 | 98% | 42 | 2% | 7.8 |
1883 | 98% | 0 | 0% | 1837 | 98% | 42 | 2% | 7.8 | ||||
12.21 - Aviation document booklet
renewal |
20 | 40 | 6,349 | 5480 | 86% | 759 | 12% | 6239 | 98% | 110 | 2% | 10.8 |
5639 | 89% | 635 | 10% | 6274 | 99% | 75 | 1% | 9.4 | ||||
13.4 - Issue a private operator
certificate |
60 | 120 | 1 | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% | 181.0 |
1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | -16.0 | ||||
13.5 - Amend a private operator
certificate |
30 | 90 | 21 | 8 | 38% | 9 | 43% | 17 | 81% | 4 | 19% | 60.2 |
11 | 52% | 7 | 33% | 18 | 86% | 3 | 14% | 50.3 | ||||
13.6 - Amend a private operator
certificate - New aircraft type |
30 | 90 | 11 | 3 | 27% | 6 | 55% | 9 | 82% | 2 | 18% | 54.9 |
9 | 82% | 1 | 9% | 10 | 91% | 1 | 9% | 28.0 | ||||
13.44 - Issue special flight operations
certificate - Parachuting |
10 | 20 | 14 | 10 | 71% | 4 | 29% | 14 | 100% | 0 | 0% | 8.4 |
11 | 79% | 3 | 21% | 14 | 100% | 0 | 0% | 8.0 | ||||
13.45 - Issue special flight operations
certificate - Unmanned air vehicle |
10 | 20 | 527 | 210 | 40% | 179 | 34% | 389 | 74% | 138 | 26% | 19.2 |
227 | 43% | 191 | 36% | 418 | 79% | 109 | 21% | 16.6 | ||||
13.46 - Issue special flight operations
certificate - Other |
10 | 20 | 37 | 17 | 46% | 10 | 27% | 27 | 73% | 10 | 27% | 27.5 |
17 | 46% | 11 | 30% | 28 | 76% | 9 | 24% | 26.6 | ||||
13.48 - Aerodrome registration | 90 | 90 | 8 | 7 | 88% | 0 | 0% | 7 | 88% | 1 | 13% | 41.4 |
8 | 100% | 0 | 0% | 8 | 100% | 0 | 0% | 21.9 | ||||
14.9 - Ammend a certificate of approval (Maint, Manuf, Distrib) | 30 | 90 | 5 | 5 | 100% | 0 | 0% | 5 | 100% | 0 | 0% | 7.0 |
5 | 100% | 0 | 0% | 5 | 100% | 0 | 0% | 7.0 | ||||
15.8 - Flight training device approval-initial |
20 | 40 | 4 | 1 | 25% | 2 | 50% | 3 | 75% | 1 | 25% | 32.8 |
2 | 50% | 1 | 25% | 3 | 75% | 1 | 25% | 27.8 | ||||
15.9 - Flight training device approval -
Renewal |
20 | 40 | 3 | 2 | 67% | 1 | 33% | 3 | 100% | 0 | 0% | 19.0 |
3 | 100% | 0 | 0% | 3 | 100% | 0 | 0% | 13.7 | ||||
15.10 - Maintenance agreement approval | 5 | 5 | 13 | 9 | 69% | 0 | 0% | 9 | 69% | 4 | 31% | 21.8 |
9 | 69% | 0 | 0% | 9 | 69% | 4 | 31% | 21.7 | ||||
15.11 - Flight permit authorization -
company |
30 | 30 | 15 | 14 | 93% | 0 | 0% | 14 | 93% | 1 | 7% | 12.9 |
14 | 93% | 0 | 0% | 14 | 93% | 1 | 7% | 10.7 | ||||
15.14 - Recertification of parts - Company approval | 30 | 30 | 3 | 3 | 100% | 0 | 0% | 3 | 100% | 0 | 0% | 15.7 |
3 | 100% | 0 | 0% | 3 | 100% | 0 | 0% | 15.7 | ||||
15.16 - Design approval organization -
approval / renewal / amendment |
30 | 30 | 1 | 1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | 28.0 |
1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | 28.0 | ||||
15.17 - Approved engineering
organization - approval / renewal / amendment |
30 | 30 | 1 | 1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | 3.0 |
1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | 3.0 | ||||
15.20 - Rocket launch authority | 10 | 20 | 5 | 3 | 60% | 1 | 20% | 4 | 80% | 1 | 20% | 15.0 |
3 | 60% | 1 | 20% | 4 | 80% | 1 | 20% | 14.2 | ||||
15.21 - Obstacle assessment | 30 | 60 | 1,310 | 790 | 60% | 436 | 33% | 1226 | 94% | 84 | 6% | 30.0 |
835 | 64% | 435 | 33% | 1270 | 97% | 40 | 3% | 27.1 | ||||
15.22 - Initial certification of a flight
simulation training device (FSTD) |
30 | 60 | 19 | 13 | 68% | 1 | 5% | 14 | 74% | 5 | 26% | 30.2 |
13 | 68% | 1 | 5% | 14 | 74% | 5 | 26% | 30.2 | ||||
15.23 - Recurrent qualification - Flight
simulation trg. device - FSTD |
30 | 60 | 49 | 40 | 82% | 9 | 18% | 49 | 100% | 0 | 0% | 15.0 |
40 | 82% | 9 | 15% | 49 | 100% | 0 | 0% | 15.0 | ||||
15.24 - Minimum equipment list - Initial | 60 | 60 | 4 | 4 | 100% | 0 | 0% | 4 | 100% | 0 | 0% | 35.0 |
4 | 100% | 0 | 0% | 4 | 100% | 0 | 0% | 35.0 | ||||
15.25 - Minimum equipment list -
Amendment |
60 | 60 | 37 | 32 | 86% | 0 | 0% | 32 | 86% | 5 | 14% | 31.6 |
33 | 89% | 0 | 0% | 33 | 89% | 4 | 11% | 26.6 | ||||
15.27 - AME - Technical examination
approval |
60 | 120 | 72 | 64 | 89% | 5 | 7% | 69 | 96% | 13 | 4 | 24.6 |
68 | 94% | 4 | 6% | 72 | 100% | 0 | 0% | 10.2 | ||||
15.28 - AME - Approval to write
regulatory exam |
30 | 30 | 39 | 30 | 77% | 0 | 0% | 30 | 77% | 9 | 23% | 26.4 |
33 | 85% | 0 | 0% | 33 | 85% | 6 | 15% | 16.2 | ||||
15.30 - Authorization - Alternate means
of compliance |
30 | 30 | 28 | 22 | 79% | 0 | 0% | 22 | 79% | 6 | 21% | 22.4 |
22 | 79% | 0 | 0% | 22 | 79% | 6 | 21% | 21.6 | ||||
15.39 - Authorization to amend or attach data plate | 30 | 30 | 2 | 2 | 100% | 0 | 0% | 2 | 100% | 0 | 0% | 3.0 |
2 | 100% | 0 | 0% | 2 | 100% | 0 | 0 | 3.0 | ||||
15.42 - Training program ammendment approval | 30 | 45 | 1 | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% | 60.0 |
0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% | 60.0 | ||||
16.1 - Audit | 20 | 30 | 7 | 4 | 57% | 0 | 0% | 4 | 57% | 3 | 43% | 33.9 |
4 | 57% | 0 | 0% | 4 | 57% | 3 | 43% | 33.9 | ||||
16.2 - Assessment-car 705 | 30 | 40 | 3 | 2 | 67% | 0 | 0% | 2 | 67% | 1 | 33% | 16.0 |
2 | 67% | 0 | 0% | 2 | 67% | 1 | 33% | 16.0 | ||||
16.3 - Assessment | 22 | 32 | 4 | 1 | 25% | 0 | 0% | 1 | 25% | 3 | 75% | 104.3 |
1 | 25% | 0 | 0% | 1 | 25% | 3 | 75% | 104.3 | ||||
16.5 - Program validation inspection | 18 | 28 | 103 | 20 | 19% | 1 | 1% | 21 | 20% | 82 | 80% | 79.3 |
20 | 19% | 1 | 1% | 21 | 20% | 62 | 80% | 79.3 | ||||
16.6 - Process inspection | 4 | 8 | 12 | 0 | 0% | 2 | 17% | 2 | 17% | 10 | 83% | 65.4 |
0 | 0% | 2 | 17% | 2 | 17% | 10 | 83% | 65.4 | ||||
16.8 - Conformity inspection - domestic | 30 | 30 | 1 | 1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | 6.0 |
1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | 6.0 | ||||
16.9 - Follow up activity-assessment | 60 | 200 | 4 | 4 | 100% | 0 | 0% | 4 | 100% | 0 | 0% | 11.3 |
4 | 100% | 0 | 0% | 4 | 100% | 0 | 0% | 11.3 | ||||
16.10 - Follow up activity-pvi | 60 | 100 | 8 | 7 | 88% | 0 | 0% | 7 | 88% | 1 | 13% | 25.8 |
7 | 88% | 0 | 0% | 7 | 88% | 1 | 13% | 25.8 | ||||
16.13 - Inspection - Special purpose | 15 | 15 | 3 | 2 | 67% | 0 | 0% | 2 | 67% | 1 | 33% | 7.3 |
2 | 67% | 0 | 0% | 2 | 67% | 1 | 33% | 7.3 | ||||
16.15 - Inspection -Inflight | 3 | 3 | 1 | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% | 15.0 |
0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% | 15.0 | ||||
16.16 - Inspection - Ramp | 3 | 3 | 2 | 1 | 50% | 0 | 0% | 1 | 50% | 1 | 50% | 79.5 |
1 | 50% | 0 | 0% | 1 | 50% | 1 | 50% | 79.5 | ||||
16.17 - Monitoring - Inflight | 3 | 3 | 2 | 1 | 50% | 0 | 0% | 1 | 50% | 1 | 50% | 16.0 |
1 | 50% | 0 | 0% | 1 | 50% | 1 | 50% | 16.0 | ||||
16.19 - Safety oversight monitoring
activity |
30 | 30 | 44 | 28 | 64% | 0 | 0% | 28 | 64% | 16 | 36% | 22.0 |
28 | 64% | 0 | 0% | 28 | 64% | 16 | 36% | 22.0 | ||||
16.20 - Corrective action plan | 10 | 10 | 59 | 11 | 19% | 0 | 0% | 11 | 19% | 48 | 81% | 49.4 |
15 | 25% | 0 | 0% | 15 | 25% | 44 | 75% | 40.6 | ||||
16.20 - Corrective action plan. Rejected CAPS sent Nov 5, 2013 #2 set of CAPS recieved Nov 26. | 10 | 10 | 1 | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% | 139.0 |
0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% | 139.0 | ||||
17.1 - Initial manual approval | 60 | 60 | 106 | 86 | 81% | 0 | 0% | 86 | 81% | 20 | 19% | 39.0 |
94 | 89% | 0 | 0% | 94 | 89% | 12 | 11% | 33.7 | ||||
17.2 - Manual amendment | 60 | 60 | 1,152 | 1031 | 89% | 0 | 0% | 1031 | 89% | 121 | 11% | 25.3 |
1046 | 91% | 0 | 0% | 1046 | 91% | 106 | 9% | 23.5 | ||||
17.2 - Manual amendment | 60 | 60 | 1 | 1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | 18.0 |
1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | 18.0 | ||||
18.1 - Authorized person appointment | 60 | 60 | 168 | 145 | 86% | 0 | 0% | 145 | 86% | 23 | 14% | 30.0 |
154 | 92% | 0 | 0% | 154 | 92% | 14 | 8% | 24.3 | ||||
18.2 - Authorized examination invigilator
appointment / renewal |
60 | 60 | 25 | 24 | 96% | 0 | 0% | 24 | 96% | 1 | 4% | 21.7 |
24 | 96% | 0 | 0% | 24 | 96% | 1 | 4% | 19.2 | ||||
18.3 - Pilot examiner appointment /
renewal |
40 | 60 | 68 | 42 | 62% | 14 | 21% | 56 | 82% | 12 | 18% | 37.7 |
50 | 74% | 10 | 15% | 60 | 88% | 8 | 12% | 29.0 | ||||
18.4 - Approved check pilot | 15 | 30 | 314 | 176 | 56% | 59 | 19% | 235 | 75% | 79 | 25% | 24.0 |
178 | 57% | 61 | 19% | 239 | 76% | 75 | 24% | 22.9 | ||||
18.5 - Minister's delegate - Maintenance
appointment / renewal |
15 | 30 | 25 | 5 | 20% | 2 | 8% | 7 | 28% | 18 | 72% | 59.3 |
5 | 20% | 2 | 8% | 7 | 28% | 18 | 72% | 58.6 | ||||
18.7 - Minister's delegate - Recreational
aviation appointment / renewal |
40 | 40 | 1 | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% | 167.0 |
0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% | 167.0 | ||||
18.8 - Design approval representative appointment/Renewal | 60 | 60 | 1 | 1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | 51.0 |
1 | 100% | 0 | 0% | 1 | 100% | 0 | 0% | 51.0 | ||||
18.10 - Delegate monitor | 20 | 20 | 298 | 198 | 66% | 0 | 0% | 198 | 66% | 100 | 34% | 23.4 |
198 | 66% | 0 | 0% | 198 | 66% | 100 | 34% | 23.2 | ||||
18.11 - Accountable executive | 10 | 10 | 25 | 9 | 36% | 0 | 0% | 9 | 36% | 16 | 64% | 40.1 |
9 | 36% | 0 | 0% | 9 | 36% | 16 | 64% | 36.0 | ||||
18.12 - Person responsible for
maintenance |
60 | 60 | 22 | 22 | 100% | 0 | 0% | 22 | 100% | 0 | 0% | 18.5 |
22 | 76% | 0 | 0% | 22 | 100% | 0 | 0% | 17.8 | ||||
18.13 - Person responsible for
quality |
60 | 60 | 3 | 2 | 67% | 1 | 33% | 3 | 100% | 0 | 0% | 18.3 |
3 | 100% | 0 | 0% | 3 | 100% | 0 | 0% | 12.7 | ||||
18.14 - Chief pilot | 60 | 60 | 17 | 14 | 82% | 0 | 0% | 14 | 82% | 3 | 18% | 38.8 |
14 | 82% | 0 | 0% | 14 | 82% | 3 | 18% | 35.4 | ||||
18.15 - Operations manager | 40 | 40 | 13 | 10 | 77% | 0 | 0% | 10 | 77% | 3 | 23% | 29.8 |
10 | 77% | 0 | 0% | 10 | 77% | 3 | 23% | 29.0 | ||||
18.16 - Chief flying instructor
acknowledgement |
5 | 5 | 9 | 3 | 33% | 0 | 0% | 3 | 33% | 6 | 67% | 17.3 |
3 | 33% | 0 | 0% | 3 | 33% | 6 | 67% | 17.3 | ||||
18.17 - Flight test record | 30 | 30 | 29 | 14 | 48% | 0 | 0% | 14 | 48% | 15 | 52% | 25.0 |
14 | 48% | 0 | 0% | 14 | 48% | 15 | 52% | 25.0 | ||||
18.18 - Aviation language proficiency
test examiner appointment / renewal |
60 | 60 | 38 | 35 | 92% | 0 | 0% | 35 | 92% | 3 | 8% | 27.4 |
37 | 97% | 0 | 0% | 37 | 97% | 1 | 3% | 18.7 | ||||
18.19 - Flight attendant manager | 60 | 30 | 5 | 4 | 80% | 0 | 0% | 4 | 80% | 2 | 40% | 29.2 |
5 | 100% | 0 | 0% | 5 | 100% | 1 | 20% | 16.4 | ||||
18.20 - Maintenance manager | 30 | 30 | 1 | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% | 55.0 |
0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% | 55.0 | ||||
18.21 - Approved check dispatcher | 30 | 30 | 32 | 31 | 97% | 0 | 0% | 31 | 97% | 1 | 3% | 11.8 |
31 | 97% | 0 | 0% | 31 | 97% | 1 | 3% | 11.8 | ||||
19.1 - Aviation activities | 30 | 30 | 5 | 5 | 100% | 0 | 0% | 5 | 100% | 0 | 0% | 9.8 |
5 | 100% | 0 | 0% | 5 | 100% | 0 | 0% | 9.8 | ||||
19.2 - Airspace restriction (aeronautics
act s5.1) |
2 | 2 | 24 | 4 | 17% | 0 | 0% | 4 | 17% | 20 | 83% | 30.5 |
4 | 17% | 0 | 0% | 4 | 17% | 20 | 83% | 28.0 | ||||
19.4 - Notam advisory | 30 | 30 | 46 | 40 | 87% | 0 | 0% | 40 | 87% | 6 | 13% | 15.3 |
40 | 87% | 0 | 0% | 40 | 87% | 6 | 13% | 15.3 | ||||
20.1 - Airport zoning | 520 | 520 | 10 | 10 | 100% | 0 | 0% | 10 | 100% | 0 | 0% | 27.0 |
10 | 100% | 0 | 0% | 10 | 100% | 0 | 0% | 27.0 | ||||
20.2 - Airspace structure,
classification & designation |
30 | 60 | 2 | 2 | 100% | 0 | 0% | 2 | 100% | 0 | 0% | 19.5 |
2 | 100% | 0 | 0% | 2 | 100% | 0 | 0% | 19.5 | ||||
20.5 - Public consultation | 30 | 30 | 4 | 3 | 75% | 0 | 0% | 3 | 75% | 1 | 25% | 29.3 |
3 | 75% | 0 | 0% | 3 | 75% | 1 | 25% | 29.3 |