Chapter 1 - How to Use This Handbook
- Purpose of the Trainer’s Handbook
- Format of the Training
- Slideshow Presentation
- Speaking Notes
- Prepare for the Workshop
- Training Techniques
An important part of a fatigue risk management system (FRMS) consists of training all employees in the management of fatigue as a safety hazard. Training materials have been designed to meet the business needs of participating organizations and the skills development needs of their employees in relation to fatigue risk management.
This handbook is intended to provide you, as a trainer, with the tools and strategies to prepare and deliver the face-to-face component of the employee training, Fatigue Management Strategies for Employees:
- slideshow presentation
- speaking notes
- information on how to prepare the workshop
- frequently asked questions
- bibliography of reference material
The slideshow presentation is structured so that it can be tailored to different employee groups (e.g., maintenance employees, flight crew, cabin crew). The presentation provides a good overview of fatigue risk management and is intended to be used in conjunction with the paper or web-based employee training tools and assessment to ensure that participants have understood and can apply the knowledge presented in the workshop.
The presentation is most effective for groups of 10 to 20 people to allow for participant interaction. Participants in groups this size tend to retain more knowledge and get greater benefit from the face-to-face training sessions.
The most important component of this handbook is the slideshow presentation (see Appendix A). The presentation is approximately 180 minutes long, and has been divided into three modules:
- Causes and Consequences of Fatigue
- Fatigue Risk Management
- Personal Fatigue Countermeasures
The presentation should be casual, and participants encouraged to ask questions and/or share personal anecdotes. Group activities are provided throughout to encourage interaction. You should use a whiteboard or flipchart to document participant responses to the group activities.
The notes section of the presentation contains a comprehensive set of speaking notes for each slide. You should use the text as a guide, and adjust the words, phrasing, and examples to your own presentation style and experience.
You should be familiar with the organization's FRMS. Review the training material and make changes as required to ensure the slides are consistent with company policy. Pay particular attention to slides 19 and 20, which are intended to outline the specific responsibilities of employees and management under the organization’s FRMS.
Make yourself familiar with the training material – in particular, the frequently asked questions section of this handbook. It’s a good idea to become familiar with the other manuals, guides, and workbooks in this series. Consult the list of reference material if you would like to know more about certain topics.
As a trainer, it is important to understand that different people learn in different ways. It’s important to incorporate a variety of training techniques within your presentation style. Get the group participating through class discussion, group activities, anecdotes from participants, etc.
Help the group retain the information presented by repeating it and by illustrating the discussion using examples or analogies.
Remember that the training is competencybased rather than awareness raising. Participants should demonstrate that they can apply the skills presented in the workplace.
This handbook is intended as a support tool for the Fatigue Management Strategies for Employees workbook. You may decide to use the workbook during the presentation, using some of the scenarios, case studies, or exercises as activities the students can complete in small groups.
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