TC encourages all air operators to establish a company aviation safety management program. This program involves a commitment to safety from all company personnel, from the Chief Executive Officer down to the newest apprentice. The key to its success is the Company Safety Officer, who is the coordinator of the program and is responsible for its implementation. Information on this program is available from the TC Regional Aviation Safety Officers (RASO's) or in the pamphlet "Safety Business" (TP 10008).
A successful company safety management program can have a positive effect on many aspects of air ambulance operations and one of the most important is pilot judgment. Training in Pilot Decision Making (PDM) and Cockpit Resource Management (CRM) are developments in the aviation industry and are particularly applicable to the often life and death nature of the air ambulance mission.
It is recommended that all air ambulance operators have in place a viable Aviation Safety Management Program.
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