Part B - Company/Departmental Organization

In-Flight Department

An air operator shall include:

  • In-Flight Department name, ie: Cabin Services, In-Flight Services, On-Board Services, etc.
  • An organizational chart showing the reporting structure of the In-Flight Department to the entire organization, as well as the reporting structure within the In-Flight Department
  • A job description for each operational individual ie: Chief Flight Attendant, In-Charge Flight attendant, Flight attendant
  • Flight Attendant Competency
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