Part A - Section 1 - Safety Procedures - Table of Contents

1A.0  Transport Canada

• Roles/functions of Inspectors
• Inspector identification
• Air operator procedures - carriage of Inspectors
• Authority of Inspectors

1A.1 Crew Member Responsibility - to follow and enforce company policies/procedures and regulatory requirements.

1A.2 Flight Attendant Responsibility - to communicate any onboard safety concern they may have or that may be communicated to them by a passenger to the Captain.

1A.3 Flight Attendant Manual

• Revision procedures
• Air operator procedures re: accessibility
• Responsibility to update personal copy(s) of manual(s)

1A.4  Flight Attendant Consumption of Alcohol/Medication/Drugs

• Air operator policy

1A.5  Flight Deck

• Authority of the pilot in command
• Chain of command while on duty
• Safe communication practices with the Flight Deck

1A.6  Admittance to the Flight Deck

• Pilot in command's authority for admittance to the flight deck
• Policies and procedures regarding admittance to flight deck and occupancy of flight deck seats

1A.7  Sterile Flight Deck

• Definition
• Phases of flight
• Emergency communication during these periods

1A.8  Flight Deck Service

• Safety guidelines
• Procedures re: crew meals

1A.9  Security Pass

• Transport Canada issued security pass - policies/procedures regarding use/wearing of the card
• Procedures - lost security pass

1A.10  Crew Complement

• Minimum cabin crew - each aircraft type
• Crew position assignment priorities, each aircraft type
• Operations Specification - "Exceptional Circumstances"

1A.11 Crew Pre-Flight Safety Briefings

• Procedures re:
   
  • when and by whom to be conducted
  • content and format

1A.12 Pre-Flight Serviceability Checks of Safety and Emergency Equipment

• When checks are completed
   
  • change of crew
  • change of aircraft
  • continuous duty periods with crew rest between operations
     
• How/who to perform checks.
   
  • associated paperwork/checklists
     
• What to do if equipment is:
   
  • unserviceable
  • missing
  • replaced

1A.13 Special Needs Passengers

• Definition and description of passengers deemed "Special Needs Passengers"
• Restrictions in numbers to be carried - each aircraft type
• Seating restrictions
• Procedures re: special briefing prior to departure to meet the particular requirements of each individual special needs passenger - include content and methodology
• Seat back recline procedures
• Carriage of: stretcher(s), incubator(s) - procedures

1A.14  Passenger Safety Announcements

• Pre-Flight Passenger Safety Announcement and Demonstration
   
  • identify the requirement for, prior to departure
  • identify the content of, including but not limited to:
  • carry-on baggage regulations
  • use of seatbelts; fastening, releasing, tightening
  • seatbacks and tray table positioning
  • location of emergency exits and exit locator signs
  • seatbelt and no smoking signs
  • oxygen mask locations, donning and operation
  • life preserver location, removal from stowage, donning and operation
  • location, operation, instructions for other floatation equipment
  • emergency lighting/floor proximity lighting system
  • passengers advised that they may draw any concerns to the attention of a cabin crew member
  • passenger operated electronic devices
  • safety features card
     
• Identify the content of the after-take-off briefing including but not limited to:
   
  • smoking regulations
  • recommended use of seatbelt in-flight
     
• Identify the requirement for and the content of briefings regarding turbulence
   
  • directing use of seatbelts
  • stowing carry-on baggage
     
• Identify the content of the pre-landing briefing including but not limited to:
   
  • carry-on baggage stowage
  • fastening of seatbelts
  • seatbacks and tray table positioning
  • location of exits on flights scheduled four hours or more
     
• Identify the content of the after-landing briefing including but not limited to:
   
  • remaining seated with seatbelts fastened
  • carry-on baggage requirements
  • smoking restrictions
  • safe movement away from aircraft

1A.15  Carriage of Guide and Service Animal(s) - procedures

1A.16  Carriage of Animals in the Cabin - procedures

1A.17  Child Restraint Systems

• Terms of acceptance
• Maximum weight, height of occupants
• Procedures for the carriage of the seat
• Labelling requirements
• Seating Locations - restrictions
• Special briefing requirement

1A.18  Infant Seating - restrictions

1A.19  Exit Row Seating - restrictions

1A.20  Prisoners/Escorts - transportation procedures

1A.21 Cabin Supervision

• Definition
• Procedures - station stops; during boarding; and deplaning of passengers

1A.22 Carriage of Weapons - procedures

1A.23 Passenger Head Count/Weight & Balance - procedures

1A.24  Door Procedures/Signals (Normal Operation)

• Closing of doors
• Arming of doors
• Disarming of doors
• Opening of doors

1A.25  Inoperative Doors

• MEL relief given to carriers when a door/slide is inoperative, including but not limited to:
   
  • number of doors/slides that may be inoperative for each aircraft type
  • passenger load and seating restrictions for each aircraft type
  • flight attendant duties and manning of stations for take-off and landing when this condition occurs
  • signage, placarding, and announcement to passengers regarding inoperative door/slide

1A.26  Ground Service

• Regulatory requirements
• Procedures

1A.27  Duties Prior To/During Pushback/Taxi/Preparation For Take-off

• Regulatory requirements and procedures
• Safety duties only

1A.28  Pre-Take-Off/ Pre-Landing Checks- Cabin/Galley Secure

• Procedures: Passenger; Cabin; Galley; Lavatory
• Air operator's procedures to ensure that cabin/galley duties are complete & Flight Attendants seated and secured prior to commencement of the take-off roll and prior to landing.

1A.29  Passenger Medical Oxygen

• Procedures re: acceptance of passengers and equipment
• Stowage/securing means/devices for take-off, landing, and in-flight turbulence.

1A.30  Seat Belts/No Smoking Signs

• Flight Attendant(s) duties when a seat belt/no smoking sign is changed (ON/OFF)

1A.31 Seat Belts

• Requirement for seat belts
• Passenger requirement for use
• Crew requirement for use
• Seat belt extensions

1A.32 Smoking

• Non Smokers Health Act
• Regulatory requirements including enforcement
• Air operator procedures

1A.33 Use of Portable Electronic Devices

• Procedures re:
   
  • items permitted without restriction
  • items permitted during cruise
  • items prohibited
     
• Procedures when interference to aircraft systems is experienced
• Use of devices on open ramps and during boarding/deplaning

1A.34  Turbulence

• Definitions from A.I.P. Canada
• Flight Attendant duties/responsibilities-each category
• Service
• Communication between crew (Flight Deck/Cabin etc.)
• In-charge flight attendant responsibilities

1A.35  Signals - Take-off/Landing Imminent - and associated procedures

1A.36  Silent Review

• Description
• Phases of flight when required
• Content

1A.37  Flight Attendant Seats/Stations

• When Flight Attendants must occupy seats
• Requirement to occupy assigned station/seat
• Persons authorized to occupy
• Pre-flight serviceability checks

1A.38  Unserviceable Flight Attendant Seat (Aircraft MEL)

• Conditions which constitute an unserviceable flight attendant seat
• Procedures for unserviceable flight attendant seats
   
  • alternate seating
  • alternate procedures for communication, evacuation
  • conditions for occupying alternate seat

1A.39  Cabin Baggage

• Regulatory requirements
• Procedures for acceptance
• Approved stowages
• Restricted areas
• Procedures for management of excess baggage
• Crew carry-on baggage procedures

1A.40  Cargo in Passenger Seats/Cabin

• Regulatory requirements
• Equipment used to meet compliance
• Procedures for acceptance and securing

1A.41 Galley/Service Equipment

• Safety procedures
• Use of galley equipment/service during turbulence

1A.42 Duties After Landing - Taxi-In

1A.43 Fuelling With Passengers on Board

• Regulatory requirements
• Procedures and conditions

1A.44  Cabin Checks/Lavatory Checks - During Flight

1A.45  Liquor Laws

• Regulations
• Air operator responsibilities
• Flight Attendant responsibilities
• Enforcement

1A.46  Unruly, Unmanageable and Impaired Passengers

• Flight attendant procedures
   
  • acceptance/refusal

1A.47  Transportation of Dangerous Goods in Cabin

• Definition
   
  • Dangerous Goods Accepted
  • Dangerous Goods Forbidden
  • Dangerous Goods Excepted
     
• 9 Classes of Dangerous Goods
• Packaging labels - examples
• List of Dangerous Goods Excepted:
   
  • on the aircraft
  • on person
  • carry-on baggage
  • carry-on OR checked baggage
     
• Dangerous Goods Spill/Leak
   
  • procedures

1A.48  Flight Attendant Safety Responsibilities/Duties each position (station)-each aircraft type

1A.49  Incident Reporting

• Procedures

1A.50  Aircraft Surface Contamination Procedures

• Description of surface contamination
• Description of "Clean Aircraft Concept"
• Flight Attendant responsibilities
• Crew communication
• De-Icing/Anti-Icing
   
  • Definition and Application
     
• Flight Attendant responsibility to monitor wing surface conditions for contamination in conditions of adverse weather.
• Flight Attendant responsibility to report to the pilot-in-command, any time prior to the take-off roll, any concerns conveyed by a passenger relating to wing contamination.

1A.51 Apron Safety Procedures

1A.52 Workplace Hazardous Materials Information System

• Definition of "WHMIS"
• Access of Material Safety Data Sheets (MSDS)
• Air operator procedures

1A.53 Announcements - General

• Air operator language procedures
• When announcements must be made
• Demonstration positions in cabin - each aircraft
• Content/methodology of demonstration
• Flight Attendant duties during taped announcements/demonstrations

1A.54  Rejected (Aborted) Take-Off

• Description
• Flight attendant procedures

1A.55  Missed Approach

• Description
• Flight attendant procedures