5. Flight Attendant Competency Requirements

The air operator training program shall ensure that a flight attendant is competent to perform the duties and functions assigned in the interest of passenger safety by examining knowledge and testing skills to reflect proficiency to 100%.

The air operator training program shall specify the examination and test marks that constitute a pass and failure, the procedures for administering marks which constitute a failure, and the procedures for administering corrections when a pass mark is less than 100%.

  1. EXAMINATION(S) - Safety Procedures, Emergency Procedures, and Aircraft Type(s)

    1. The safety and emergency procedures examination(s) shall verify the flight attendant's knowledge of standard safety and emergency procedures as contained in the flight attendant manual.
       
    2. The aircraft examination(s) shall verify the flight attendant's knowledge of each aircraft type including but not limited to: systems, exits, safety and emergency equipment, as well as the normal, abnormal, alternate and emergency operating limitations relating thereto.
       
  2. PRACTICAL EXAMINATION(S) - Safety Equipment, Emergency Equipment, and Emergency Procedures

    1. The practical examinations of the safety equipment, emergency equipment, and emergency procedures shall verify the flight attendant's skills in the operation of the safety and emergency equipment and their ability to accomplish appropriate emergency procedures.
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