XYZ Air Operators - Flight Dispatcher Specific Training

Curriculum

(Note these sessions can be expanded or reduced depending on the air operator and are intended only as a guide)

  • Basic Indoctrination
  • Initial Ground Training-General
  • Initial Ground Training-Aircraft Characteristics
  • Qualification

Dispatcher Specific Training Curriculum

Basic Indoctrination Hours
Session #1: Introduction and Orientation xx
Session #2: Air Law CARs xx
Session #3: Provisions of Air Operator Certificate xx
Session #4: Publications xx
Session #5: Company Operations Manual xx
Session #6: Theory of Meteorology xx
Session #7: Meteorological Information xx
Session #8: Applied Meteorology xx
Session #9: Facilities xx
Session #10: Communications xx
Session #11: Aeroplanes xx
Session #12: Air navigation xx
Session #13: ATC Procedures xx
Session #14: Dispatch Procedures xx
Session #15: Emergency Procedures xx
Session #16: Review and Examination xx
 
Comprehension check Total Hours: xx

The times listed above are minimum completion times for each module of training. The actual length of time required for each subject may be greater than those approved, depending on the aptitude and experience level of the students and the size of the class.

Initial New-hire qualification is completed after the following has been successfully completed

  • Generic Examinations
  • Specific air operator training
  • On Job Training
  • Cockpit familiarization

Session #1 - Introductionand Orientation

  • Company Welcome, Course Contents, Schedules, and Materials
  • Company Orientation
  • Record keeping Requirements
  • Identification Badges
  • Company History
  • Organizational Structure
  • Standards of Conduct
  • Company Publications
  • Communications
  • Personal Performance
  • Schedule

Dispatch Supervisor's Duties and Responsibilities

Session #2 - Air Law

  • Canadian Aviation Regulations
  • Commercial Air Services Standards (CASS) for Airline Operations
  • FAR's (if applicable)
  • Foreign Regulations (if applicable)

Session #3 - Provisions of Air Operator Certificate

  • Operations Specifications

Session #4 - Publications

  • Canadian AIP
  • Canada Flight Supplement
  • Flight Information Publications
  • MANOPS
  • Foreign AIP's (if applicable)
  • MMEL/MEL
  • Foreign Operations specifications (if applicable)
  • Air Almanac (sunrise sunset)

Session #5 - Company Operations Manual

  • Design of the Operations Manual
  • Company Organization and Responsibilities
  • General Policies and Procedures
  • Non-Scheduled Operations
  • Dispatching and Operational Control, Duties, and Responsibilities
  • Additional Crew members Policy
  • Communications Policy and Procedures
  • Departure, Enroute and Terminal Procedures
  • Airport Weather Requirements
  • Winter Operations
  • Anti or de-icing Program
  • Severe Weather Avoidance
  • Weight and Balance
  • Airport Analysis
  • Aircraft Refueling
  • Flight Control
  • Maintenance Procedures
  • Hazardous Materials
  • Emergency Procedures
  • Bulletins
  • Carry-on Baggage Program
  • Security Program

Session #6 - Theory of Meteorology

  • Low Level Wind Shear/Microbursts
  • Thunderstorms
  • Tropical Weather (if applicable)
  • Desert Weather (if applicable)
  • Volcanic Activity

Session #7 - Meteorological Information

  • Satellite Imagery
  • Radar Meteorology
  • Drawing a Weather map
  • Weather Nomenclature and Terms

Session #8 - Applied Meteorology

  • Briefing flight Crews
  • Destination and Alternate Weather Minima
  • Take-off restrictions

Session #9 - Facilities

  • Air Operator's Facilities
  • Security
  • Aerodrome Services
  • Ground Visual Aids

Session #10 - Communications

  • Language Terminology
  • Communications Networks (radio telephone VHF patch systems etc.)
  • Emergency Frequency Procedures

Session #11 - Aeroplanes

  • Hydraulics
  • Electrics
  • A/C and Pressurization
  • Emergency Equipment
  • De-Icing/Anti icing system
  • Fire Detection System
  • Fuel Systems
  • Weight and Balance Control Procedures
  • Avionics
  • Aeroplane Performance (including wet, dry, and contaminated runways)
  • Aeroplane Performance enroute

Session #12 - Air Navigation

  • navigation - short range flights
  • navigation - long range flights
  • Precision Instrument approach procedures
  • Non-precision instrument procedures

Session #13 - ATC Procedures

  • ATC responsibilities
  • Separation Procedures
  • Special Procedures
  • Take-off Procedures (noise abatement etc.)
  • Departure/SID
  • Arrival/STAR/Profile Decent
  • Landing Procedures (approach instrument, visual contact etc.)
  • Flow Management
  • Automatic Dependent Surveillance (ADS)

Session #14 - Dispatch Procedures

  • Airworthiness and Maintenance
  • MEL procedures
  • Weather Analysis
  • NOTAM procedures
  • Release procedures
  • Re-release procedures (if applicable)
  • ETOPS (if applicable)
  • Briefing elements
  • Diversion Operations
  • Shift turnover
  • Deployed Operations (off line)
  • Computer Systems
  • Abnormal Operations (gear down ferry etc.)
  • Aeroplane surface contamination
  • Dangerous goods
  • Economic advantages/disadvantages
  • Dispatcher authority and responsibility
  • Use of hand held computer (eg. CR or E6B)
  • Human Factors (DRM CRM)

Session #15 - Emergency Procedures

  • Pilot functions
  • Flight dispatcher functions
  • Air operator's emergency plan
  • Communications
  • ATC procedures
  • ERS procedures
  • Search and Rescue
  • Security Measures on the ground
  • Security measures in flight
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