3.07 Disagreement Resolution Policy

The controlling Flight Dispatcher and the Pilot-in-Command shall make every effort to resolve all disagreements pertaining to the exercising of operational control in a safe, efficient and timely manner.

However, should an irreconcilable disagreement arise between the flight dispatcher and the pilot-in-command concerning a flight, the most conservative course of action shall prevail. Advise from the Manager Flight Dispatch and the Operations Manager will be sought by the pilot-in-command and the dispatcher in order to resolve the disagreement.

If a resolution of the disagreement is unattainable and a delay or cancellation of a flight occurs a full written report outlining the basis of the disagreement will be forwarded by both parties to the Operations Manager.

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