6.01 Roles and Responsibilities

(this is an example only and will vary with air operator)

Manager Dispatcher

In the event of a major accident, the Manager Dispatch is responsible to the Director Flight Operations.

  • For the over all co-ordination of all flight dispatch duties as outlined in the (name of air operator) Emergency Response manual;
     
  • For organizing and/or supplying assistance as may be required by the controlling Flight Dispatcher;
     
  • For ensuring that sufficient Flight Dispatch personnel are available on site to allow for release of the controlling Flight Dispatcher from all Operational Control responsibilities not related to the major accident;
     
  • To ensure that all documents related to the accident, received from the Controlling Flight Dispatcher, are properly filed in the Flight Safety Incident/Accident File;
     
  • For performing those Manager Dispatch responsibilities as specified in the (name of air operator) Emergency Response Manual;
     
  • For advising and updating the Director Flight Operations of all known incident/accident related details.
Controlling Flight Dispatcher

In the event of a major accident, the Controlling Flight Dispatcher is responsible to the Manager Flight Dispatch.

  • For collection of all Flight documents pertaining to the accident and for timely delivery of same to the Manager Dispatch.
     
  • For operational control of the affected flight until its termination or until formally relieved of responsibility by the Manager Flight Dispatch or the Director Flight Operations

***Note:  being formally relieved of responsibility by the Manager of Dispatcher or the Director Flight Operations does not negate the controlling Dispatcher from continuing to render all possible assistance during the remainder of the emergency.***

  • For obtaining as much information as possible about the nature of the emergency and for the timely forwarding of same to the Manager Dispatch.
     
  • For distributing assigned workload so full the dispatcher's full attention can be devoted to the accident or incident.
     
  • For compiling writing and relaying to the Manager Flight Dispatch all data pertinent to the accident or incident.
     
  • Establish direct communications with the aircraft, where possible.
     
  • Log in hard copy all instructions at the earliest possible time.
     
  • When applicable, clear all company radio frequencies of non essential communications.
     
  • At off-line stations advise, Tower, FSS, and emergency personnel (if applicable).
     
  • For securing all relevant flight planning documents inclusive of:
     
    • Teletypes
    • Facsimiles
    • Dispatcher releases
    • Flight Plans
    • MOTAMS
    • Dangerous Goods (if applicable)
    • Weather sequences including and specials
    • Airway and Terminal forecasts for destination and alternates
    • all dispatcher communications with flight
       
  • for preparing and secure a comprehensive analysis of the actual route and terminal weather covering the specifically the accident scene and include a comparison of actual conditions to forecast conditions.

The procedures on handling threats against (name of air operator) aircraft or property are found in (chapter xx) of the Emergency Response Manual.

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