Civil Aviation Medicine

Item Document or Preparatory Action in Respect of Where no Charge is Imposed Service Description Service Characteristic Service Standards
Normal Days Maximum Days
1 Review of a Medical Examination Report (MER) deferred by a Civil Aviation Medical Examiner (CAME). Pilots or air traffic controllers who do not meet the current certification standards must be deferred to a TC Medical Officer for further review. Headquarters and/or satellite offices across Canada.

2

21

2 Approval of initial applicant for category 1–3 medical certificate by Regional Aviation Medical Officer (RAMO)/Aviation Medical Officer (AMO). After the complete file is received from the Records and Mail Management Division, it is assessed and entered into the Civil Aviation Medical Information System (CAMIS). Headquarters and/or satellite offices across Canada.

7

14

3 Request for further clinical information from initial applicant. Information on the MER is insufficient to determine medical fitness. Maximum time allows for absence of RAMO for 1–2 weeks. Headquarters and/or satellite offices across Canada.

2

28

4 Review and assessment of complex medical files. Internal RAMO review, request for additional information, assessment by Aviation Medical Review Board (AMRB). Headquarters and/or satellite offices across Canada.

35

70

5 Telephone inquiries from licensees, permit holders, and the public. Same day or 48 hours maximum, unless a weekend intervenes. Headquarters and/or satellite offices across Canada.

0.5

2

6 Extension of medical validity. Request comes through Licensing. Headquarters and/or satellite offices across Canada.

0.5

28

7 Request for further information when notified under section 6.5 of the Aeronautics Act. Section 6.5 requires physicians and optometrists to notify the Minister of conditions likely to affect eligibility for a medical certificate. Such notification triggers a request for information from the certificate holder. Headquarters and/or satellite offices across Canada.

1

7

8 Medical suspension letter. Preparation for inclusion with Licensing letter. Medical suspension letter may contain medically sensitive information and is usually Protected B. Headquarters and/or satellite offices across Canada.

2

7

9 Letters of request for additional medical information. Prepared after assessment of MER and file by RAMO/AMO. Headquarters and/or satellite offices across Canada.

3

7

10 Provision of medical advice to government offices, external clients and the public. Includes general inquiries received by e-mail from around the world. Headquarters and/or satellite offices across Canada.

1

15

11 Review of information on licence holders involved in accidents or incidents. When notified of name/ licence number, date of birth (DOB), etc. if file available (not already with the Transportation Safety Board of Canada [TSB]). Headquarters and/or satellite offices across Canada.

1

5

12 AMRB report sent from Headquarters after receipt of a referral. Normally reports are sent out within 48 hours of AMRB meeting. Headquarters.

3

35

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