Personnel Licensing

Item Document or Preparatory Action in Respect of Where no Charge is Imposed Service Description Service Characteristic Service Standards
Normal Days Maximum Days
1 Results of written examinations. Retrieve the examination within the appropriate time limit, mark the examination, advise the applicant of the results (pass or fail), provide a feedback letter and in the case of a failure, indicate the earliest date for a re-write. Requests are submitted to the applicable regional office. 1 5
2 Verification letters. Verify the validity details of the licensing documents held and provide the required information to the document holder or the foreign licence aviation authority Requests are submitted to the applicable regional office and Headquarters.. 10 Days  
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