| Item | Document or Preparatory Action in Respect of Where no Charge is Imposed | Service Description | Service Characteristic | Service Standards | |
| Normal Days | Maximum Days | ||||
| 1 |
Review and approval of company manuals as part of ongoing certification: Ex: Minimum Equipment List (MEL) Maintenance Control Manual Maintenance Policy Manual Training Control Manual Aircraft Operating Manual (AOM), Flight Operations Manual (FOM) |
Upon receipt of a complete and accurate manual submission, a review is conducted and an approval letter is issued when all applicable conditions and requirements have been met. | Requests are submitted to the applicable regional office and Headquarters. | ||
| (a) | small. | 30 | 60 | ||
| (b) | complex. | 60 | |||
| 2 | Issuance, and reissuance every two years, of Minister’s Delegate— Maintenance Authority. | Upon request, Transport Canada Civil Aviation (TCCA) will review the application and verify that all requirements have been met. Once all the requirements have been met, the authority is issued. | Requests are submitted to the applicable regional office and Headquarters. | 15 | 30 |
| 3 | Issuance of an Approved Check Pilot Authority. | Upon request, TCCA will review the application and verify that all requirements have been met. Once all the requirements have been met, the authority is issued. | Requests are submitted to Headquarters. | 15 | 30 |
| 4 | Initial certification of a Flight Simulation Training Device (FSTD) under Canadian Aviation Regulation (CAR) 606.03. | Upon request, TCCA will review the Qualification Test Guide(s). A 3-day on-site qualification of the FSTD will take place after which a certificate is issued if all requirements are met. | Requests are submitted to Headquarters. | 30 | 60 |
| 5 | Recurrent qualification of a Flight Simulation Training Device (FSTD). | TCCA will re-qualify High Level FSTDs on a 6-month basis. Levels 2, 3 and 4 Flight Training Devices (FTDs) are re-qualified on an annual base. The review of the Qualification Test Guide is done on site. A qualification certificate is issued if all requirements are met. | Requests are submitted to Headquarters. | 30 | 60 |