National Operations

Item Document or Preparatory Action in Respect of Where no Charge is Imposed Service Description Service Characteristic Service Standards
Normal Days Maximum Days
1

Review and approval of company manuals as part of ongoing certification:

Ex:

Minimum Equipment List (MEL)

Maintenance Control Manual

Maintenance Policy Manual

Training Control Manual

Aircraft Operating Manual (AOM), Flight Operations Manual (FOM)

Upon receipt of a complete and accurate manual submission, a review is conducted and an approval letter is issued when all applicable conditions and requirements have been met. Requests are submitted to the applicable regional office and Headquarters.
(a) small. 30 60
(b) complex. 60
2 Issuance, and reissuance every two years, of Minister’s Delegate— Maintenance Authority. Upon request, Transport Canada Civil Aviation (TCCA) will review the application and verify that all requirements have been met. Once all the requirements have been met, the authority is issued. Requests are submitted to the applicable regional office and Headquarters. 15 30
3 Issuance of an Approved Check Pilot Authority. Upon request, TCCA will review the application and verify that all requirements have been met. Once all the requirements have been met, the authority is issued. Requests are submitted to Headquarters. 15 30
4 Initial certification of a Flight Simulation Training Device (FSTD) under Canadian Aviation Regulation (CAR) 606.03. Upon request, TCCA will review the Qualification Test Guide(s). A 3-day on-site qualification of the FSTD will take place after which a certificate is issued if all requirements are met. Requests are submitted to Headquarters. 30 60
5 Recurrent qualification of a Flight Simulation Training Device (FSTD). TCCA will re-qualify High Level FSTDs on a 6-month basis. Levels 2, 3 and 4 Flight Training Devices (FTDs) are re-qualified on an annual base. The review of the Qualification Test Guide is done on site. A qualification certificate is issued if all requirements are met. Requests are submitted to Headquarters. 30 60
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