Communication errors are leading contributors to losses of separation and runway incursions

Communication Errors

You can help to prevent them!

  • Always use proper phraseology.
  • Give full readbacks, including your call sign.
  • Reduce multi-tasking while communicating:
    • Pilots-have both crew members listen to clearances whenever possible;
    • Air traffic services-actively listen to readbacks.
  • If in doubt-ask! Do not clarify ambiguity within the cockpit and do not use a readback as confirmation.
  • If you think a transmission has been blocked, say something.
  • Be vigilant for similar call signs on the frequency.
  • Do not accept poor communication practices from others-insist on proper phraseology.

Air Traffic Services–Pilot Communications Working Group

Pilot Communication Working Group

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