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Respect your crew and fellow passengers

Respect your crew and fellow passengers

Illustration of a passenger and a cabin crew Respect your crew and fellow passengers
Everyone has the right to safe and secure travel. Airline employees and Transport Canada will not tolerate behaviour that interferes with the flight or puts the safety
of passengers and crew at risk.

Under the Criminal Code of Canada and the Aeronautics Act,
illegal behaviour includes:
  • harassment,
  • verbal abuse,
  • physical assault,
  • sexual offences,
  • intimidating behaviour,
  • drunk or disorderly conduct,
  • ignoring smoking regulations,
  • drinking personal alcoholic beverages,
  • refusing to follow crew instructions, and
  • endangering the aircraft's safety.
If any of these occur before flight, transport may be
denied. If they occur during flight, the aircraft may make
an unscheduled landing and the police will meet the
aircraft. The unruly person may be arrested, charged,
and/or prosecuted.

*Enjoy your flight and let others enjoy theirs.
Date modified:
2011-08-05