Checklist & Guide for the development of a Fixed Wing Company Operations Manual

for Canadian Aviation Regulations (CARs) 703-Air Taxi and CARs 704-Commuter 

Company: ______________ Date: ______________

The contents of Company Operations Manual are governed by Commercial Air Service Standard (CASS) 723.105 and 724.121. The following checklist and guidance material are provided to assist air operators in developing a manual to the CASS as appropriate for their type of operation. The checklist here is intended for air operators utilizing multi-engined aeroplanes or single engined aeroplanes operating under Instrument Flight Rules (IFR) or Visual Flight Rules (VFR) at night. Complete the Where Found column to identify what section in your manual the required information is located and return this form with your manual submission.


Shaded column is for Transport Canada use only.

Columns 723.105 and 724.121 identify whether the Company Operations Manual item is required under that subpart. Requirements will be indicated by an "X" in the appropriate column.  The absence of an "X" indicates that the item is not required for that subpart. Air Operators, at their discretion may add information that is not required by regulation.

The column Company Operations Manual Item is a list of the required items as identified in the CASS. The letter annotations at the start of this column correlate directly with the respective CASS and do not necessarily follow sequentially in this text.

The column Req'd will be annotated if the Company Operation Manual item is required for your particular operation.

The Where Found column is where you indicate a paragraph reference number where the information is located in your manual.

Supplementary Reference and reference to a CAR or CASS will be shown any time there is another regulatory reference that governs that particular item.

All attempts have been made to maintain an accurate list of references. Suggestions for amendment to this document are invited, and should be submitted via the Transport Canada Civil Aviation Issues Reporting System (CAIRS) at the following Internet address:

or by e-mail at:
Company Operations Manual Item Req'd Where
X X (a)  Preamble relating to use and authority of manual      
X X (b)  Table of contents      
X X (c)  Amending procedures, amendment record sheet, distribution list and list of effective pages
Supplementary Reference:  703.106, 704.122
X X (d)  Copy of the Air Operator's Certificate and Operations Specifications      
X X (e)  A chart of the management organization      
X X (f)  The duties, responsibilities and succession of command of management and operational personnel
Supplementary Reference:  703.07(2)(c) and 704.07(2)(b)
Operations Manager: 723.07(2)(a) and 724.07(2)(a)
Chief Pilot: 723.07(2)(b) and 724.07(2)(b)
Person Responsible for Maintenance: 724.07(2)(c)
X X Dispatch System: (check applicable)
Type A [   ], Type B [   ], Type C [   ], Type D [   ]

(g)  Description of the operational control system including:
Supplementary Reference:
723.16 and 724.15
X X (i)  flight authorization and flight preparation procedures
Supplementary Reference: 703.17 and 704.16
X X (ii)  preparation of operational flight plan and other flight documents
Supplementary Reference: 602.74, 723.18 and 724.17
X X (iii)  procedures to ensure the flight crew are advised, prior to dispatch, of any aeroplane defects that have been deferred, (by Minimum Equipment List (MEL) or any other means)
Supplementary Reference: 605.06-605.10(1), 625.07, 625.10, 723.98(18) and 724.115(19)
X X (iv)  flight watch, flight following and communication requirements
Supplementary Reference: 723.16(1)(d) and 724.15(1)(d)
X X (v)  dissemination procedures for operational information and acknowledgement
Supplementary Reference: 703.14 and 704.13
X X (vi)  fuel and oil requirements
Supplementary Reference:  602.89, 602.122, 602.123, 703.20, 723.18(27), 704.20 and 724.17(27)
X X (vii)  weight and balance system
Supplementary Reference: 703.37, 723.37,  704.32 and 724.32
X X (viii)  accident/incident reporting procedures and procedures for reporting overdue aircraft
Supplementary Reference: 602.79 and AIP GEN 3.0
X X (ix)  use of checklists
Supplementary Reference:  602.60 and 704.19
X X (x)  maintenance discrepancy reporting and requirements of completion of flight
Supplementary Reference: 605.09, 605.10 and 706.05
X X (xi)  retention period of operational flight plans
Supplementary Reference:703.18, 723.18, 704.17 and 724.17
X X (h)  Sample of operational flight plan, weight and balance form and retention period
Supplementary Reference: 703.18, 723.18, 703.37, 723.37, 704.17, 724.17, 704.32 and 724.32
X X (i)  Flight Data Recorder (FDR) and Cockpit Voice Recorder (CVR) procedures (if applicable)
Supplementary Reference: 605.34
X X (j)  Operating weather minima and applicable requirements for (IFR), and (VFR) at night
Supplementary Reference: 602.116, 602.121, 703.27, 703.28, 723.28, 703.29, 703.30, 723.30, 703.32, 703.33, 723.33, 703.34, 703.36, 703.66 (Single Pilot), 704.23, 704.24, 704.25, 704.26, 724.26, 704.28, 704.30, 704.31 and 704.66 (Single Pilot)
X X (k)  Instrument and equipment requirements
Supplementary Reference: 605.14, 703.64 thru 703.69, 704.62 thru 704.69
X X (l)  Instrument approach procedures (including company approaches) and alternate aerodrome requirements
Supplementary Reference: 703.35 and 704.30
X X (m)  Procedures for establishing company routes in uncontrolled airspace
Supplementary Reference: 703.34, 723.34, 704.29 and 724.29
X X (n)  Procedures pertaining to enroute operation of navigation and communication equipment (including collision avoidance procedures)
Supplementary Reference:  602.08, 602.19, 602.20, 602.21, 602.143, 723.98(21) and  724.115(22)
X X (o)  Operation in hazardous conditions such as icing, thunderstorms, white out and windshear
Supplementary Reference: 602.11, 605.26, 703.65, 704.63 and 704.65
X X (p)  Aeroplane performance limitations
Supplementary Reference: 602.06, 602.07, 602.32, 602.114(a), 704.44 thru 704.50, 724.44 thru 724.47
X X (q)  Carriage and securing of cargo, carry on baggage, commissary and equipment (as applicable)
Supplementary Reference: 602.86
X X (r)  Passenger briefing procedures
Supplementary Reference:  602.87, 703.38, 703.39, 723.39, 704.34, 724.34, 704.35 and 724.35
X X (s)  Use of aircraft flight manual, aircraft operating manual, standard operating procedures and MEL (as applicable)
Supplementary Reference: 605.04, 605.07, 625.07, 703.104 thru 703.107, 723.105, 723.107, 704.120 thru 704.124,  724.121 thru 724.124
X X (t)  Aeroplane ice, frost and snow critical surface contamination procedures
Supplementary Reference: 602.11, 703.98(2)(c), 723.98(17), 704.115(2)(c) and 724.115(18)
X X (u)  Procedures for the carriage of dangerous goods
Supplementary Reference: 703.98(2)(d), 723.98(19), 704.115(2)(e) and 724.115(20)
X X (v)  Fuelling procedures including:
(i)  fuel contamination precautions
Supplementary Reference: 625.88
(ii)  bonding requirements
(iii)  fuelling with engine running
Supplementary Reference:  602.09
(iv)  fuelling with passengers on board
Supplementary Reference: 703.38(2), 723.38(2), 723.105(v)(iv)704.33(4), 724.33(2), 724.105(v)(iv) and 724.32(2)
X X (w)  A list of emergency survival equipment carried on the aeroplane and how to use the equipment
Supplementary Reference:  602.59, 602.61, 602.63, 703.82, 723.82, 704.84 and 724.84
X X (x)  Emergency procedures for:

(i)  emergency locator transmitter
Supplementary Reference:  605.38, 605.39 and 605.40
(ii)  passenger preparation for emergency landing/ditching
Supplementary Reference:  605.31, 605.69, 703.38, 723.38(3), 703.98(2)(c)(iii), 723.98   704.34(3)/724.34(3), Cabin Safety Technical Directive 305
(iii)  emergency evacuation
(iv)  ground emergency co-ordination procedures
(v)  unlawful interference
Supplementary Reference:Passenger Safety Technical Directive 305

X X (y)  Minimum flight crew members required and flight crew member qualifications
Supplementary Reference:  703.86, 723.86, 704.11 thru 704.106, 724.108 thru 724.111
X X (z)  Flight and duty time limitations and rest requirements
Supplementary Reference: 700.14 thru 700.23 and 101.01 definition for "unforeseen operational circumstances"
X X (a-a)  Training programs including a copy of company training and qualification record forms
Supplementary Reference: 703.98, 723.98, 703.99, 704.115, 724.115, 704.116 and 704.117
X X (b-b)  Use of oxygen
Supplementary Reference: 605.31, 605.32, 703.67, 703.68, 704.66 and 704.67
X   (c-c)  Carriage of external loads
Supplementary Reference: 602.16, 703.25
  X (c-c)  Operational support services and equipment
Supplementary Reference: 704.07(2)(c) and 724.07(3)
  X (d-d)  Passenger and cabin safety procedures
Supplementary Reference: 703.38, 723.38, 704.34 and 724.34
X   (d-d)  Operational support services and equipment
Supplementary Reference: 703.07(2) and 723.07(3)
X   (e-e)  Passenger and cabin safety procedures for emplaning and deplaning passengers when engines are running
Supplementary Reference: 703.38 and 723.38
  X (e-e)  Inspection details and frequency of inspection of emergency equipment carried on board the aeroplanes
Supplementary Reference: 703.82, 723.82, 704.84 and 724.84
X   (f-f)  Float operators shall include procedures unique to their environment
Supplementary Reference: 703.82 and 723.82
  X (f-f)  Policy regarding Ground Proximity Warning System (GPWS) and Traffic alert and Collision Avoidance System (TCAS) (if applicable)
Supplementary Reference: 605.37, 704.64 and 704.65
X   (g-g)  Inspection details and frequency of inspection of emergency equipment carried on board the aeroplanes
Supplementary Reference: 703.82 and 723.82
X   (h-h)  Policy regarding GPWS and TCAS (if applicable)
Supplementary Reference: 605.37
  X (g-g)  Procedures for Minimum Navigation Performance Specification (MNPS), Canadian Minimum Navigation Performance Specification (CMNPS) and reclear flights, including log keeping, (if applicable)
Supplementary Reference:
X X (i-i)  Policy on occupation of observer seat (if applicable)
Supplementary Reference:  703.21 and 704.21
X X (j-j)  Requirement for responsibility for preparing runway analysis charts
Supplementary Reference: 704.47, 724.44 and 724.47
X X (k-k)  Procedures for reduced VFR limits in uncontrolled airspace (if applicable)
Supplementary Reference: 703.28, 723.28, 704.24 and 724.29
X X (l-l)  Copies of all forms utilized including sufficient instruction on form completion
Supplementary Reference:
X X (m-m)  Other information related to safety      

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