1.11. Crew Coordination

  1. General — In any multi-crew operation, crew coordination is vital to the safe and effective accomplishment of all flights. The Captain has overall responsibility for the safety and success of the operation. This fact does not absolve the other crew members from their responsibility for doing all that is reasonable to improve safety and enhance the operation. An individual crew member's responsibility does not stop at the boundary of the job description for that position. Rather it extends to any area of the operation that the crew member comes in contact with. Flying in a multi-crew environment is unquestionably a team effort. No single member is any less, or any more valuable than any other. During periods of high workload or high stress, it may be very difficult to ensure that critical information is assimilated and acted upon appropriately. It is the responsibility of the crew collectively and individually to ensure that critical information is passed, understood, and acted upon in a manner that fits the situation.
  2. No crew member need fear retribution for making an input with the intent of improving the operation.
  3. Harassment in any form in response to a crew member attempting to improve the operation will not be tolerated.
  4. Crew coordination is a theme that is dealt with throughout these SOPs. Almost every section contains some direction or discussion pertaining to crew coordination. The information on crew coordination that is contained in this particular section does not fit into other sections and/or is sufficiently broad in application that it is more appropriate to place it here, in a general area.
  5. Procedures Description — Procedures and the crew coordination involved are detailed in tables distributed throughout these SOPs. The tables are in two or more vertical columns, dependent on the number of flight crew that are involved in the procedure. Each action is contained in a single lateral row and contains all of the actions and verbal calls of the relevant crew members. The situations are aligned with the left margin. The actions to be taken are shown with a dash "-" and indented one tab stop. Any verbal calls are treated as actions and are distinguished by being enclosed in brackets.
  6. Abnormal and Emergency Procedures — The crew coordination for Abnormal and Emergency situations is discussed in the chapter dedicated to those procedures.
  7. Procedures - Common to All Crew Members — To the extent that their duties permit, all flight crew members are to monitor other crew members in the performance of their duties. Any deviation or omission by a person is to be brought to the attention of that person as soon as practicable. It is in the interest of safety and efficiency that all flight crew members have as high a situational awareness as is possible. Therefore, any action that is taken by one crew member that may be relevant to other crew members shall be brought to their attention. It should be noted that activities that superficially appear to apply only to an individual crew member, in fact, have at least indirect or perhaps delayed relevance to other members of the crew.
  8. Flight Deck Absences — Flight crew who leave the flight deck during flight are to advise the remaining flight crew member(s) of the expected duration of their absence. Upon return to the flight deck the member is to be briefed of any changes including but not restricted to:
    1. Current ATC agency and frequency,
    2. Changes to the ATC clearance,
    3. Changes to speed, altitude, heading, and navigation aid or control status,
    4. Changes in altimeter setting,
    5. Changes in engine power setting,
    6. Changes in flight control to or from autoflight.
  9. Flight Relief [If your operation does not make use of Flight Relief delete this section. If your operation does make use of flight relief, insert the pertinent details of crew coordination for assumption, transfer, and relinquishment of flight crew duties at one of the flight crew stations.]

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