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Disinsection Policy - CanJet Airlines

  1. Routes? Varadero, Cayo Coco, Holguin, Camaguey, Cayo Largo Del Sur, Santa Clara and Cienfuegos (Cuba),  Montego Bay (Jamaica), Cozumel (Mexico), Antigua, Barbados, Columbia, Cuba, Dominican Republic*, El Salvador*, Panama*, St.Lucia and Venezuela*.

  2. Product used? Non-Flammable AirCraft Insecticide, Produits Sanataires Aeroneufs, France

  3. Method: (a) Residual; (b) Top of descent; (c) Blocks away
    1. Pre-embarkation, (and Cargo Holds where indicated by a *.)

  4. Time of year when disinsection is conducted? Year round.

  5. How are passenger complaints handled? Onboard by operating crew or after the flight by Guest Services.

  6. Who handles questions from the public? CanJet Customer Care

    1850 Vanier Blvd, Suite 200
    Bathurst, NB
    E2A 7B7
    Phone: 1-866-447-7000
    Fax: 506-547-7017
    Email: customer.care@canjet.com
  7. What kind of information is provided? Link to TC website, that disinsection will take place before the flight, the exact nature of the product being used for disinsection purposes and the method used for disinsection purposes.

  8. When are passengers notified of procedure? Link on website, passenger boarding announcement, FAs respond to passenger questions upon request.
Date modified:
2012-04-04