1. Routes?
2. Product used?
3. Method: (a) Residual; (b) Top of descent; (c) Blocks away
4. Time of year when disinsection is conducted?
5. How are passenger complaints handled?
6. Who handles questions from the public?
Telephone: 1-250-491-5500
E-mail: safety@flightcraft.ca
7. What kind of information is provided?
8. When are passengers notified of procedure?