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WestJet

1.  Routes?

  • Cuba, Jamaica, Barbados 

2.  Product used?

  • Permethrin 216A

3.  Method: (a) Residual; (b) Top of descent; (c) Blocks away

  • Residua

4.  Time of year when disinsection is conducted?

  • Year round

5.  How are passenger complaints handled?

  • On board by operating crew and/or directed to the Customer Care Department 

6.  Who handles questions from the public?

  • WestJet Reservations and General Inquiries
    Call our Sales Super Centre to speak with a friendly WestJetter.
    Hours of Operation: Open 24 hours year round

    Toll free: 1-888-WESTJET(937-8538) Canada and US

7.  What kind of information is provided?

  • Product used, how and when it is used - Information is housed on WJ's web site

Disinsection:

As a Canadian registered air carrier, WestJet is required by several countries to spray insecticide in the flight deck and guest cabin prior to traveling to those countries. This is a preventative measure against the importation of foreign insects that may carry disease or damage crops.

WestJet uses Permethrin #216, an insecticide approved by the World Health Organization (WHO) for application onboard commercial aircraft. According to the WHO, short-term exposure when spraying this insecticide has not been found to cause any adverse health effects.

More information on disinsection can be found on the Transport Canada website at:

http://www.tc.gc.ca/civilaviation/commerce/ohs/disinsection/westjet.htm

8.  When are passengers notified of procedure?

  • No formal inflight announcement - No Announcement is made as WestJet sprays before passenger board the aircraft.
  • Respond to passenger upon request 
Date modified:
2011-07-15