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Contact Us

If you cannot find the answer to your question regarding Flight Crew Licensing, please contact us at:

  • Email: fcl@tc.gc.ca
  • Phone: (613) 990-1056
  • Fax: (613) 990-6215
  • Mailing Address:
    Transport Canada
     General Aviation (AARR)
    Flight Crew Licensing
    330 Sparks Street, 6th Floor
    Ottawa, ON
    K1A 0N8

General enquiries:
For general information on the Civil Aviation programs, services and activities contact our Communications Centre at:

  • Email: services@tc.gc.ca.
  • North America: 1-800-305-2059
  • Local Number: (613) 991-4071
  • Fax: (613) 957-4208
  • Transport Canada
     Communication Center (AARC)
     330 Sparks Street, 5th Floor
    Ottawa, ON
    K1A 0N8

Publications enquiries:
To order publications, forms, CDs, DVDs, etc., to find out the status of a previously placed order, or to exchange or return a defective product, and to change your address for Aeronautical Publications including A.I.M Canada, visit Transport Canada's Online Publications Storefront or contact the Order Desk at:

  • Email: MPS@tc.gc.ca
  • North America: 1-888-830-4911
  • Local Number: (613) 991-4071
  • Fax: (613) 991-2081
  • Transport Canada
     Order Desk (AARA-MPS)
    330 Sparks Street
    Ottawa, ON
    K1A 0N8

Civil Aiviation Issues Reporting System (CAIRS)
To raise issues, concerns, complaints, compliments, and suggestions for improvement to the Civil Aviation Program of Transport Canada visit the CAIRS website.

Medical Invoices Enquiries
For all enquiries regarding pilot invoices and statements, please contact Corporate Accounting at:  

  • Email: Receivables_Recevables@tc.gc.ca
  • North America: 1-888-639-2199
  • Fax: (613) 993-4572
  • Mailing Address:
    Transport Canada / AFFAH
     330 Sparks Street
    Ottawa, ON
    K1A 0N5

Media Enquiries:
http://www.tc.gc.ca/mediaroom/mediacontacts.htm

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Date modified:
2011-09-08