Contact Us

Transport Canada welcomes your questions, comments and suggestions. You can contact us by e-mail, mail or telephone and we will address your concerns as quickly as possible.

Below are several ways to provide your comments and ask questions about Transport Canada's programs and services.

Please take a look at our Frequently Asked Questions section, where many of your questions may already have been answered. The Site Map, A-Z Index, About Transport Canada and Search pages can also help you find the information you are looking for. For a quick response to your question or comment, use our online form.

General Enquiries
Frequently Used Contact Information
Employee Directory
Media Enquiries
Questions and Comments Form

General Enquiries

For questions or comments of a general nature, you can reach us by:

Phone: 613-990-2309
Toll Free: 1-866-995-9737
Teletypewriter (TTY): 1-888-675-6863
Fax: 613-954-4731
Mailing Address:
Transport Canada
330 Sparks Street
Ottawa, ON
K1A 0N5

Frequently Used Contact Information

Air Cargo Security
Phone: 1-866-375-7342
Email: aircargo-fretaerien@tc.gc.ca

Civil Aviation (Headquarters)
Phone: 1-800-305-2059
Email: services@tc.gc.ca

Shore Power Technology for Ports
Email: paqp-sptp@tc.gc.ca

ecoTECHNOLOGY for Vehicles
Email: etv@tc.gc.ca

Marine Safety and Security  (Headquarters)
Phone: 1-855-859-3123 (Toll Free) or 613-991-3135
Email: marinesafety-securitemaritime@tc.gc.ca

Passenger Rail & Urban Transit Security
Email: sims-stti@tc.gc.ca

Rail Safety (Headquarters)
Phone: 613-998-2985
Email: railsafety@tc.gc.ca

Motor Vehicle Safety – General Inquiries
Phone: 1-800-333-0371
Email: mvs-sa@tc.gc.ca

Motor Vehicle Safety – Defects and Recalls
Phone: 1-800-333-0510

Transportation of Dangerous Goods (CANUTEC)
Phone: 613-992-4624 (call collect)
Email: canutec@tc.gc.ca or tdg-tmd@tc.gc.ca

Canadian Vehicle Use Study
Toll free at 1–855–522–2887
By e–mail: cvus-euvc@tc.gc.ca

Employee Directory

To contact a Transport Canada employee, search our Employee Directory.

Media Enquiries

Media representatives can contact Transport Canada's Communications and Marketing Group during regular working hours and on an emergency basis after regular working hours.

Questions and Comments Form

If you have questions about a specific program or service, contact one of our offices in your area by selecting one of the categories listed on this page.

If you cannot find the answer to your question on any of the pages referred to above, please fill in the following form.

When you are commenting on a specific page, please include the URL (Web address).

Provision of the information requested on this form is voluntary. The information is being collected to provide additional information requested by you and assists us in improving our internet suite of products and services. The information will be stored in Personal Information Bank # DOT PPU-079. Personal information that you provide is protected under the provisions of the Privacy Act. The Act provides you with a right of access to your information.

If you would like a response, please ensure you supply us with your e-mail address.


 

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