3.0 Conclusions

The objectives of this audit were to assess whether Transport Canada’s policies, practices and controls, (i.e., its management control framework), are adequate to plan and manage facility activities, and whether the activities of Transport Canada’s Facility Management Organization support an effective and efficient facility management process.

Overall the auditors can not provide assurance that the management control framework for accommodation services is adequate.  Auditors found a lack of structure and tools that would provide the checks and balances to ensure transparency and value-for-money in FMO activities.

A positive note is that there have been a number of changes in FMO practices since the audit began, such as the completion of service contracts involving long-term contractors, the centralization of all contracts via procurement and some organizational renewal. 

These changes, along with improved oversight, may together bring corrective action in areas found deficient during the audit.