User Fees Reporting

User Fees, Regulatory Charges and External Fees

General and Financial Information by Fee

General information

Fee name Aviation Safety Regulatory Fees
Fee type Regulatory
Fee-setting authority

Aeronautics Act

Canadian Aviation Regulations (CARs) — CARs fees

Fees in Part I, subpart 4

Year introduced: 1996
Year last amended:

2000

Subsequent amendments to regulations and/or fee reductions, if any, did not trigger the User Fees Act.

Performance standard

Civil Aviation's Service Standards

Service Charter

Performance results

While Civil Aviation completed the national implementation of its Activity Tracking System (ATS), designed to track program-related activities including services with regulatory fees, not all services are yet captured in the ATS. As a result, Civil Aviation is only able to generate partial performance results at a national level for fiscal year 2014–15.

Civil Aviation's target of delivering its services within the established service standards was 63% during fiscal year 2014–15. Based on data collected, the performance target was exceeded with a year-end global performance of 88%.

Other information

Civil Aviation's ongoing communications and engagement strategies continue to foster awareness and understanding among stakeholders and Transport Canada Civil Aviation employees. Communications Centre representatives continue to address telephone and email enquiries from the general public on numerous subjects such as the Civil Aviation Program and its services and regulations. The Civil Aviation Issues Reporting System [CAIRS] continues to be a vehicle through which stakeholders can raise issues or concerns and offer compliments and suggestions for improvement to the Civil Aviation Program of Transport Canada, including service standards related to the Canadian Aviation Regulations, Part 104, charges.

Financial Information, 2014–15 (dollars)
Forecast revenue Actual revenue Full cost
8,010,000 7,661,961 60,498,922
Financial Information, 2015–16, 2016–17 and 2017–18 (dollars)
Planning year Forecast revenue Estimated full cost
2015–16 8,573,500 48,830,777
2016–17 8,573,500 48,778,322
2017–18 8,573,500 48,778,322
Fee name Marine Safety Regulatory Fees (Inspections, Surveys, Services, etc.)
Fee type Regulatory
Fee-setting authority

Canada Shipping Act, 2001

Various regulations such as the Board of Steamship Inspection Scale of Fees; Vessels Registry Fees Tariff.

Year introduced 1995
Year last amended

2002

The last modifications of regulations pertaining to user fees were made on May 1, 2002. This did not trigger the User Fees Act, as that Act was not yet in force. Marine Safety recently increased its revenue due to the more consistent application of its standby fees pursuant to section 29 of the Board of Steamship Inspection Scale of Fees Regulations. This did not trigger the User Fees Act since no regulatory provisions pertaining to user fees were amended.

Performance standard Marine Safety completed a consultation and review process to revise Service Standards for its fees. Details are provided on Transport Canada's website: Service Standards for Marine Safety's Fees.

Performance results

Marine Safety and Security is currently investing in an online system, the Transport Canada Dispatch and Tracking System, which will strengthen oversight and management capabilities and consolidate a number of business lines within the organization. It will expand on the Marine Safety Dispatch and Tracking System, released in April 2013, which measures the performance of Vessel Inspection and Certification Services. This new system will enhance Marine Safety and Security's ability to track the performance results against documented service standards of other marine safety-related services, as well as compliance monitoring inspections. This new integrated system will be implemented in different phases for different business lines, with the first phase expected to be complete by mid-2016 and the final phase in 2018.

2014–15 performance results are available for Vessel Inspection and Certification Services for which a fee is levied pursuant to the Board of Steamship Inspection Scale of Fees. Performance for these standards exceeds 85%.

Other information

Variance in revenue is due to a higher than forecasted level of inspections.

A complaint mechanism policy, "Handling of complaints related to Marine Safety User Fees and applicable service standards," is available on Transport Canada's website.

Full or partial costs of services such as monitoring compliance, enforcing safety operational standards, establishing legislation, regulations and standards, and pollution prevention were considered to benefit the general taxpayer and are not subject to user fees.


Financial Information, 2014–15 (dollars)
Forecast revenue Actual revenue Full cost
10,429,000 12,217,460 46,291,402

Financial Information, 2015–16, 2016–17 and 2017–18 (dollars)
Planning year Forecast revenue Estimated full cost
2015–16 11,342,030 46,720,999
2016–17 11,342,030 46,720,999
2017–18 11,342,030 46,720,999
Fee name Marine Safety, Ship Radio Inspection Program
Fee type Regulatory
Fee-setting authority

Canada Shipping Act, 2001
Ship Radio Inspection Fees Regulations

Year introduced 1977
Year last amended

1978

Subsequent amendments to regulations and/or fee reductions did not trigger the User Fees Act.

Performance standard

The Canada Shipping Act, 2001 and the Arctic Waters Pollution Prevention Act give Transport Canada Marine Safety and Security the authority to regulate maritime radio communication equipment on board for the purpose of distress alerting, safety and bridge-to-bridge communications. Transport Canada will provide a complete and satisfactory inspection and issue or endorse a radio inspection certificate within five working days.

Performance results In 2014–15, sign-off on a complete and satisfactory inspection and the issuance of a radio inspection certificate was provided within five working days more than 90% of the time.
Other information

Funding of the Ship Radio Inspection Program is covered by a Memorandum of Understanding between Transport Canada and Fisheries and Oceans Canada. Revenues from user fees currently represent cost-recovery of overtime and travel costs and do not represent the full costs of the program. Full costs also include the costs for the program manager, a share of internal services costs and amortization costs of the ship radio inspection equipment.

Variance: The revenue includes the $30K reimbursed to Transport Canada from Fisheries and Oceans Canada since the department did not spend the full 460K received at the beginning of the year. For 2015–16 and beyond, this $30K has been removed from revenues. In addition, since the cost is expected to increase by 4% from 2014–15 Transport Canada is assuming that revenues will also increase by 4%.

A complaint mechanism policy, "Handling of complaints related to Marine Safety User Fees and applicable service standards," is available on Transport Canada's website.

Financial Information, 2014–15 (dollars)
Forecast revenue Actual revenue Full cost
48,000 70,997 774,557

Financial Information, 2015–16, 2016–17 and 2017–18 (dollars)
Planning year Forecast revenue Estimated full cost
2015–16 42,636 812,911
2016–17 42,636 812,911
2017–18 42,636 812,911
Fee name

Airport Fees, Air Services Charges Regulations

(General Terminal Fees, Landing Fees, Aircraft Parking Charges, Emergency Response Services Charges)

Fee type Other products and services
Fee-setting authority

Paragraph 4.4(2) of the Aeronautics Act

Section 2 of the Ministerial Regulations Authorization Order — Air Services Charges Regulations

Year introduced 1985
Year last amended 2003 Subsequent amendments to regulations and/or fee reductions, if any, did not trigger the User Fees Act.
Performance standard Airports National Service Standards are available on the Transport Canada website.
Performance results Performance met the standards more than 90% of the time.
Other information

Data includes Transport Canada-owned and -operated airports only.

Complaint mechanisms enabling feedback from members of the public and stakeholders have been establishe. Mechanisms are incorporated into each service standard and are included on the Transport Canada website for service standards related to airports operated by Transport Canada or on its behalf.

Financial Information, 2014–15 (dollars)
Forecast revenue Actual revenue Full cost
7,590,000 6,735,534 30,353,436
Financial Information, 2015–16, 2016–17 and 2017–18 (dollars)
Planning year Forecast revenue Estimated full cost
2015–16 6,705,816 29,820,915
2016–17 6,924,992 30,093,050
2017–18 6,944,404 30,198,499
Fee name Airport Fees, Annual Registration of Mobile Equipment
Fee type Other products and services
Fee-setting authority

Government Property Traffic Act

Airport Traffic Regulations — Part III, section 57 to 60

Year introduced 1974
Year last amended

2004

Subsequent amendments to regulations and/or fee reductions, if any, did not trigger the User Fees Act.

Performance standard Airports National Service Standards are available on the Transport Canada website.
Performance results Performance met the standards more than 90% of the time.
Other information Complaint mechanisms enabling feedback from members of the public and stakeholders have been established. Mechanisms are incorporated into each service standard, and are included on the Transport Canada website for service standards related to airports operated by Transport Canada or on its behalf.
Financial Information, 2014–15 (dollars)
Forecast revenue Actual revenue Full cost
3,000 830 2,523
Financial Information, 2015–16, 2016–17 and 2017–18 (dollars)
Planning year Forecast revenue Estimated full cost
2015–16 787 2,457
2016–17 792 2,491
2017–18 796 2,379
Fee name Airport Vehicle Parking Charges
Fee type Other products and services
Fee-setting authority

Paragraph 4.4(2) of the Aeronautics Act

Section 2 of the Ministerial Regulations Authorization Order, Airport Vehicle Parking Charges Regulations

Year introduced 1987
Year last amended 2012 Subsequent amendments to regulations and/or fee reductions, if any, did not trigger the User Fees Act.
Performance standard Airports National Service Standards are available on the Transport Canada website.
Performance results Performance met the standards more than 90% of the time except at one airport where performance did not meet the standards.
Other information

Data includes Transport Canada-owned and -operated airports only.

Complaint mechanisms enabling feedback from members of the public and stakeholders have been established. Mechanisms are incorporated into each service standard and are included on the Transport Canada website for service standards related to airports operated by Transport Canada or on its behalf.

At one airport, several complaints were received because of the lack of parking, but a parking redevelopment project in summer 2015 will rectify the situation.

Financial Information, 2014–15 (dollars)
Forecast revenue Actual revenue Full cost
351,000 415,587 1,367,274
Financial Information, 2015–16, 2016–17 and 2017–18 (dollars)
Planning year Forecast revenue Estimated full cost
2015–16 372,644 1,334,417
2016–17 374,193 1,351,208
2017–18 375,758 1,295,347
Fee name Public Port Fees (Wharfage and Transfers, Berthage, Storage, Harbour Dues, Utilities and Other Services)
Fee type Other products and services
Fee-setting authority

Canada Marine Act

Public Port Fees

Year introduced 1998
Year last amended 2004
Performance standard

Public Ports and Public Port Facilities National Service Standards are posted on Transport Canada's website.

Performance results Performance met the standards more than 90% of the time.

Other information

Data includes Transport Canada-owned and operated ports only.

A complaint mechanism has been implemented through feedback on Transport Canada's website for service standards related to public ports and public port facilities. Other dispute mechanisms are in place and built into each service standard.


Financial Information, 2014–15 (dollars)
Forecast revenue Actual revenue Full cost
6,639,000 7,366,800 26,987,927
Financial Information, 2015–16, 2016–17 and 2017–18 (dollars)
Planning year Forecast revenue Estimated full cost*
2015–16 7,907,379 39,512,614
2016–17 7,841,887 26,951,094
2017–18 7,845,061 17,220,596

* Estimated full cost for fiscal years 2015-16 and 2016-17 include amounts for Port Asset Management Project

Fee name Fees Charged for the Processing of Access Requests Filed Under the Access to Information Act
Fee type Other products and services
Fee-setting authority Access to Information Act
Year introduced 1985
Year last amended

1992

Subsequent amendments to the Act and regulations did not trigger the User Fees Act.

Performance standard Service Standards are included in the Access to information Act, section 7. Response is provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the Act. Notice of extension is to be sent within 30 days after receipt of request.
Performance results Transport Canada's Access to Information on-time response rate in 2014–15 was 87%. This result reflects Transport Canada's commitment to ensuring that every reasonable effort is made to complete requests in a timely manner and to meet its commitments to requestors.
Other information

The information track is for completed requests only, and represents both application fees for 994 requests and search fees for 13 requests. It does not include payments received last year for requests that are still active and carried over into fiscal year 2015.

Under the Access to Information Act, fees under $25.00 may be waived when deemed to be in the public interest; there is also discretion to waive application fees in keeping with the principle of duty to assist. Fees waived during 2014–15 represented $1,936 (both search fees and application fees).

Cost information is based on the 2014–15 Statistical Report on the Access to Information Act. User Fee financial information includes adjustments to a full cost base in accordance with the Treasury Board Secretariat's Guide to Costing.

Of note, in March 2015, the Federal Court issued its decision in the case of Information Commissioner v. Attorney General of Canada. The Information Commissioner requested that the Court determine whether electronic records are "non-computerized records" for the purposes of search and preparation fees authorized by the Access to Information Regulations. The court agreed with the Commissioner's submission, and the Treasury Board Secretariat has instructed institutions to no longer charge fees for search and preparation of electronic records. This decision is expected to have implications on fees collected in future years.

Financial Information, 2014–15 (dollars)
Forecast revenue Actual revenue Full cost
6,000 28,919 3,076,330
Financial Information, 2015–16, 2016–17 and 2017–18 (dollars)
Planning year Forecast revenue Estimated full cost
2015–16 8,000 3,533,180
2016–17 8,000 3,533,180
2017–18 8,000 3,533,180

Summary of Financial Information for All User Fees and Regulatory Charges

Summary of Financial Information for All User Fees and Regulatory Charges, 2014–15 (dollars)

  Forecast revenue Actual revenue Full cost
Subtotal regulatory 18,487,000 19,950,417 107,564,882
Subtotal other products and services 14,589,000 14,547,670 61,787,490
Total 33,076,000 34,498,087 169,352,372

Summary of Financial Information for All User Fees and Regulatory Charges, 2015–16, 2016–17 and 2017–18 (dollars)

  Planning year Forecast revenue Estimated full cost
Regulatory subtotal 2015–16 19,958,166 96,364,687
2016–17 19,958,166 96,312,231
2017–18 19,958,166 96,312,231
Other products and services subtotal 2015–16 14,994,626 74,203,583
2016–17 15,149,864 61,931,022
2017–18 15,174,020 52,250,000
Total, all fee types 2015–16 34,952,793 170,568,269
2016–17 35,108,031 158,243,254
2017–18 35,132,186 148,562,232

Notes

According to the prevailing legal opinion, when the introduction or most recent amendment of a user fee or regulatory charge occurred before March 31, 2004:

  • the performance standard, if provided, would not have received parliamentary review; and
  • the performance standard, if provided, may not respect all established requirements under the User Fees Act (e.g., international comparison or independent complaint address); and
  • the performance result, if provided, is not legally subject to section 5.1 of the User Fees Act regarding fee reductions for unachieved performance.

External Fees

(Policy on Service Standards for External Fees)

External fee name Aviation Safety Regulatory Fees
Service standard

Civil Aviation's Service Standards

Service Charter

Performance results

While Civil Aviation completed the national implementation of its Activity Tracking System (ATS) designed to track program-related activities including services with regulatory fees, not all services are captured yet in the ATS. As a result, Civil Aviation is only able to generate partial performance results at a national level for fiscal year 2014–15.

Civil Aviation's target for delivering its services within the established service standards was 63% during fiscal year 2014–15. Based on data collected, the performance target was exceeded with a year-end global performance of 88%.

Stakeholder consultation in 2014–15 or prior fiscal years

Civil Aviation continues to raise awareness and understanding of stakeholders through Canadian Aviation Regulation Advisory Council meetings and of Transport Canada Civil Aviation employees through training sessions and other communication channels.

Ongoing feedback (and consultations as required) is done through Council meetings and Transport Canada's website for service standards related to the Canadian Aviation Regulation, Part 104, charges using the Civil Aviation Issues Reporting System feedback application.

Other information A review of the Canadian Aviation Regulations, Part 104, is currently underway to determine whether the fees remain in line with current operating costs.
External fee name Marine Safety, Regulatory Fees for Inspections, Surveys, Services, etc.
Service standard Marine Safety's Service Standards
Performance results 2014–15 performance results are available for Vessel Inspection and Certification Services, for which a fee is levied pursuant to the Board of Steamship Inspection Scale of Fees. Performance for these standards exceeds 85%.
Stakeholder consultation in 2014–15 or prior fiscal years At the spring 2014 Canadian Marine Advisory Council meetings, Marine Safety provided an update on its review of user fees to stakeholders.
Other information Marine Safety and Security is currently investing in an online system, the Transport Canada Dispatch and Tracking System, which will strengthen oversight and management capabilities and consolidate a number of business lines within the organization. It will expand on the Marine Safety Dispatch and Tracking System, released in April 2013, which measures the performance of Vessel Inspection and Certification Services. This new system will enhance Marine Safety and Security's ability to track the performance results against documented service standards of other marine safety-related services, as well as compliance monitoring inspections. This new integrated system will be implemented in different phases for different business lines with the first phase expected to be complete by mid–2016 and the final phase in 2018.
External fee name

Marine Safety, Ship Radio Inspection Program

Service standard

The Canada Shipping Act, 2001 and the Arctic Waters Pollution Prevention Act give Transport Canada Marine Safety and Security the authority to regulate maritime radio communication equipment on board for the purpose of distress alerting, safety and bridge-to-bridge communications. Transport Canada will provide a complete and satisfactory inspection and issue or endorse a radio inspection certificate within five working days.

Performance results In 2014–15, sign-off on a complete and satisfactory inspection and the issuance of a radio inspection certificate was provided within five working days more than 90% of the time.
Stakeholder consultation in 2014–15 or prior fiscal years A complaint mechanism is accessible on the Transport Canada website enabling feedback from members of the public and stakeholders.
Other information Not applicable
External fee name Airports, Air Services Charges Regulations Fees: General Terminal Fees, Landing Fees, Aircraft Parking Charges, Emergency Response Services Charges
Service standard Airports National Service Standards
Performance results Performance met standards more than 90% of the time.
Stakeholder consultation in 2014–15 or prior fiscal years

Ongoing stakeholder consultations and feedback are managed through existing channels (tenant meetings, comment cards, etc.) at the various sites and on Transport Canada's website.

Reviews of 2014–15 feedback have been satisfactory and no outstanding issues have been reported. In 2015–16, ongoing feedback will continue to be managed through the existing channels.

Complaint mechanisms enabling feedback from members of the public and stakeholders have been established. Mechanisms are incorporated into each service standard and are included on the Transport Canada website for service standards related to airports operated by Transport Canada or on its behalf.

Other information Not applicable
External fee name Airports, Annual Registration of Mobile Equipment Used at Airports
Service standard Airports National Service Standards
Performance results Performance met standards more than 90% of the time.
Stakeholder consultation in 2014–15 or prior fiscal years

Ongoing stakeholder consultations and feedback are managed through existing channels (tenant meetings, comment cards, etc.) at the various sites and on Transport Canada's website.

Reviews of 2014–15 feedback have been satisfactory and no outstanding issues have been reported. In 2015–16, ongoing feedback will continue to be managed through the existing channels.

Complaint mechanisms enabling feedback from members of the public and stakeholders have been established. Mechanisms are incorporated into each service standard and are included on the Transport Canada website for service standards related to airports operated by Transport Canada or on its behalf.

Other information Not applicable
External fee name Airports, Vehicle Parking Charges
Service standard Airports National Service Standards
Performance results Performance met standards more than 90% of the time except at one of the Transport Canada-owned and -operated airports where a redevelopment project will rectify the situation.
Stakeholder consultation in 2014–15 or prior fiscal years

Ongoing stakeholder consultations and feedback are managed through existing channels (tenant meetings, comment cards, etc.) at the various sites and on Transport Canada's website.

Reviews of 2014–15 feedback have been satisfactory and no outstanding issues have been reported. In 2015–16, ongoing feedback will continue to be managed through the existing channels.

Complaint mechanisms enabling feedback from members of the public and stakeholders have been established. Mechanisms are incorporated into each service standard and are included on the Transport Canada website for service standards related to airports operated by Transport Canada or on its behalf.

Other information Not applicable
External fee name Ports, Public Port Revenues: Wharfage and transfers, Berthage, Storage, Harbour Dues, Utilities and Other Services
Service standard Public Ports National Service Standards
Performance results Performance met standards more than 90% of the time.
Stakeholder consultation in 2014–15 or prior fiscal years

Ongoing feedback is possible through on-site representation, by contacting the regional offices and through Transport Canada's website.

Reviews of 2014–15 feedback have been satisfactory and there are no outstanding issues reported. In 2015–16, stakeholder feedback will continue to be managed through the existing channels.

A complaint mechanism has been implemented through feedback on Transport Canada's website for service standards related to public ports and public port facilities. Other dispute mechanisms are in place and built into each service standard.

Other information Not applicable

Notes:

As established under the Policy on Service Standards for External Fees:

  • Service standards may not have received parliamentary review;
  • Service standards may not respect all performance standard establishment requirements under the User Fees Act(e.g. international comparison or independent complaint process); and
  • Performance results are not legally subject to section 5.1 of the User Fees Act regarding fee reductions for unachieved performance.
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