User Fees, Regulatory Charges and External Fees

General and Financial Information by Fee

General information
Fee name Aviation Safety Regulatory Fees
Fee type Regulatory
Fee-setting authority Aeronautics Act
 
Canadian Aviation Regulations (CARs) — CARs fees
 
Fees in Part I, subpart 4
Year introduced 1996
Year last amended 2000
 
Subsequent amendments to regulations and/or fee reductions, if any, did not trigger the User Fees Act.
Performance standard Civil Aviation's Service Standards
 
Service Charter
 
Performance results

Civil Aviation continued to expand the use of its Activity Tracking System (ATS) throughout its organization to allow the tracking of numerous program-related activities, including services with regulatory fees.  Because of the ongoing implementation of ATS, the service data are only partial and do not depict a fully accurate picture of Civil Aviation's service portfolio.

Nevertheless, Civil Aviation has recorded the delivery of over 63,000 services during fiscal year 2015-2016 and had aimed to deliver its fee-based services 66 percent of the time within established service standards.  Based on the data collected, the performance target with a year-end global performance of 89 percent. 

Other information Civil Aviation's ongoing communications and engagement strategies continued to foster awareness and understanding among stakeholders and Transport Canada Civil Aviation employees.  Communications Centre representatives addressed telephone and email enquiries from the general public on numerous subjects such as the Civil Aviation Program and its services and regulations.  The Civil Aviation Issues Reporting System [CAIRS] was decommissioned in 2015-16. Stakeholders must now go through the Communications Centre to raise issue or concerns and offer compliments and suggestions for improvement to the Civil Aviation Program of Transport Canada, including service standards related to the Canadian Aviation Regulations, Part 104, charges.
Financial Information, 2015–16 (dollars)
Forecast revenue Actual revenue Full cost
8,573,500 7,512,696 61,436,902

Financial Information, 2016–17, 2017–18 and 2018–19 (dollars)
Planning year Forecast revenue Estimated full cost
2016–17 8,204,000 52,004,120
2017–18 8,204,000 52,004,120
2018–19 8,204,000 52,004,120
Fee name Marine Safety Regulatory Fees (Inspections, Surveys, Services, etc.)
Fee type Regulatory
Fee-setting authority Canada Shipping Act, 2001
 
Various regulations such as the Board of Steamship Inspection Scale of Fees; Vessels Registry Fees Tariff.
Year introduced 1995
Year last amended 2007
 
The last modifications of regulations pertaining to user fees were made in 2007.   However, this did not trigger the User Fees Act, as there were no changes to the actual fees; these changes were regulatory in nature only. Over the years, Marine Safety increased its revenue due to increased level of activities and more consistent application of its standby fees pursuant to section 29 of the Board of Steamship Inspection Scale of Fees Regulations.
Performance standard Marine Safety completed a consultation and review process to revise Service Standards for its fees.  Details are provided on Transport Canada's website: Service Standards for Marine Safety Fees.
Performance results Marine Safety and Security is currently investing in an online system, the Transport Canada Dispatch and Tracking System, which will strengthen oversight and management capabilities and consolidate a number of business lines within the organization. It will expand on the Marine Safety Dispatch and Tracking System, released in April 2013, which measures the performance of Vessel Inspection and Certification Services. This new system will enhance Marine Safety and Security's ability to track the performance results against documented service standards of other marine safety-related services, as well as compliance monitoring inspections. This new integrated system will be implemented in different phases for different business lines, with the first phase expected to be complete by March 2017 and the final phase in 2018.
 
2015-16 performance results are available for Vessel Inspection and Certification Services for which a fee is levied pursuant to the Board of Steamship Inspection Scale of Fees. Performance for these standards exceeds 85%.
Other information Variance in revenue is due to a higher than forecasted level of activities.
 
A complaint mechanism policy, "Handling of complaints related to Marine Safety User Fees and applicable service standards," is available on Transport Canada's website.
 
Full or partial costs of activities that bring no benefits to the client/user, but assure the safety of the public, are not subject to user fees.  Examples of such activities are compliance and enforcement.

Financial Information, 2015–16 (dollars)

Forecast revenue Actual revenue Full cost
11,342,030 11,896,351 61,114,319

Financial Information, 2016–17, 2017–18 and 2018–19 (dollars)
Planning year Forecast revenue Estimated full cost
2016–17 11,532,030 61,660,398
2017–18 11,532,030 61,660,398
2018–19 11,532,030 61,660,398
Fee name Marine Safety, Ship Radio Inspection Program
Fee type Regulatory
Fee-setting authority Canada Shipping Act, 2001
 
Ship Radio Inspection Fees Regulations
Year introduced 1977
Year last amended 2007
 
Amendments to regulations and/or fee reductions did not trigger the User Fees Act, as these changes were regulatory in nature only.
Performance standard The Canada Shipping Act, 2001 and the Arctic Waters Pollution Prevention Act give Transport Canada Marine Safety and Security the authority to regulate maritime radio communication equipment on board for the purpose of distress alerting, safety and bridge-to-bridge communications. Transport Canada will provide a complete and satisfactory inspection and issue or endorse a radio inspection certificate within five working days.
Performance results In 2015-16, the assignation of date and approximate time for a ship radio inspection was within three working days over 90% of the time and sign-off on a complete and satisfactory inspection and the issuance of a radio inspection certificate was provided within five working days 100% of the time.
Other information Funding of the Ship Radio Inspection Program is covered by a Memorandum of Understanding between Transport Canada and Fisheries and Oceans Canada. Revenues from user fees currently represent cost-recovery of overtime and travel costs only, and do not represent the full costs of the program. Full costs also include the costs for the program manager, a share of internal services costs and amortization costs of the ship radio inspection equipment.
 
The variance in revenue is due to a higher than forecasted level of travel expenditures and overtime incurred.  It does not include the amount that is returned to Transport Canada from Fisheries and Oceans, as a result of the MOU.  A complaint mechanism policy, "Handling of complaints related to Marine Safety User Fees and applicable service standards," is available on Transport Canada's website.

Financial Information, 2015–16 (dollars)

Forecast revenue Actual revenue Full cost
42,636 90,274 666,274

Financial Information, 2016–17, 2017–18 and 2018–19 (dollars)
Planning year Forecast revenue Estimated full cost
2016–17 72,774 666,404
2017–18 72,774 666,404
2018–19 72,774 666,404
Fee name

Airport Fees, Air Services Charges Regulations

(General Terminal Fees, Landing Fees, Aircraft Parking Charges, Emergency Response Services Charges)

Fee type Other products and services
Fee-setting authority Paragraph 4.4(2) of the Aeronautics Act
 
Section 2 of the Ministerial Regulations Authorization Order — Air Services Charges Regulations
Year introduced 1985
Year last amended 2003
 
Subsequent amendments to regulations and/or fee reductions, if any, did not trigger the User Fees Act.
Performance standard Airports National Service Standards are available on the Transport Canada website.
Performance results Performance met the standards more than 90% of the time.
Other information Data include Transport Canada-owned and -operated airports only. 
 
Complaint mechanisms enabling feedback from members of the public and stakeholders have been established. Mechanisms are incorporated into each service standard and are included on the Transport Canada website for service standards related to airports operated by Transport Canada or on its behalf.
Financial Information, 2015–16 (dollars)
Forecast Revenue Actual Revenue Full Cost
6,705,816 6,124,572 30,793,660

Financial Information, 2016–17, 2017–18 and 2018–19 (dollars)
Planning year Forecast revenue Estimated full cost
2016–17 6,101,860 29,660,210
2017–18 6,101,860 28,772,998
2018–19 6,101,860 28,216,210
Fee name Airport Fees, Annual Registration of Mobile Equipment
Fee type Other products and services
Fee-setting authority Government Property Traffic Act
 
Airport Traffic Regulations — Part III, section 57 to 60
Year introduced 1974
Year last amended 2004
 
Subsequent amendments to regulations and/or fee reductions, if any, did not trigger the User Fees Act.
Performance standard Airports National Service Standards are available on the Transport Canada website.
Performance results Performance met the standards more than 90% of the time.
Other information Complaint mechanisms enabling feedback from members of the public and stakeholders have been established. Mechanisms are incorporated into each service standard, and are included on the Transport Canada website for service standards related to airports operated by Transport Canada or on its behalf.

Financial Information, 2015–16 (dollars)

Forecast revenue Actual revenue Full cost
787 881 2,837

Financial Information, 2016–17, 2017–18 and 2018–19 (dollars)
Planning year Forecast revenue Estimated full cost
2016–17 1,120 2,674
2017–18 1,124 2,546
2018–19 1,051 2,324
Fee name Airport Vehicle Parking Charges
Fee type Other products and services
Fee-setting authority Paragraph 4.4(2) of the Aeronautics Act
 
Section 2 of the Ministerial Regulations Authorization Order, Airport Vehicle Parking Charges Regulations
Year introduced 1987
Year last amended 2012
 
Subsequent amendments to regulations and/or fee reductions, if any, did not trigger the User Fees Act.
Performance standard Airports National Service Standards are available on the Transport Canada website.
Performance results Performance met the standards more than 90% of the time.
Other information Data include Transport Canada-owned and -operated airports only. 
 
Complaint mechanisms enabling feedback from members of the public and stakeholders have been established. Mechanisms are incorporated into each service standard and are included on the Transport Canada website for service standards related to airports operated by Transport Canada or on its behalf.

Financial Information, 2015–16 (dollars)

Forecast revenue Actual revenue Full cost
372,644 417,885 1,345,750

Financial Information, 2016–17, 2017–18 and 2018–19 (dollars)
Planning year Forecast revenue Estimated full cost
2016–17 392,010 1,268,414
2017–18 392,010 1,207,878
2018-19 392,010 1,102,472
Fee name Public Port Fees (Wharfage and Transfers, Berthage, Storage, Harbour Dues, Utilities and Other Services)
Fee type Other products and services
Fee-setting authority Canada Marine Act
 
Public Port Fees
Year introduced 1998
Year last amended 2004
Performance standard Public Ports and Public Port Facilities National Service Standards are posted on Transport Canada's website.
Performance results Performance met the standards more than 90% of the time.
Other information Data include Transport Canada-owned and operated ports only.
 
A complaint mechanism has been implemented through feedback on Transport Canada's website for service standards related to public ports and public port facilities.  Other dispute mechanisms are in place and built into each service standard.

Financial Information, 2015–16 (dollars)

Forecast revenue Actual revenue Full cost
7,907,379 6,787,283 24,850,773

Financial Information, 2016–17, 2017–18 and 2018–19 (dollars)
Planning year Forecast revenue Estimated full costtable 1 note *
2016–17 8,159,568 24,512,819
2017–18 8,158,668 32,273,130
2018–19 8,160,668 20,011,007

Table 1 Notes

Table 1 Note 1

Estimated full cost for fiscal years 2016-17 and 2017-18 include amounts for Port Asset Management Project

Return to table 1 note * referrer

Fee name Fees Charged for the Processing of Access Requests Filed Under the Access to Information Act
Fee type Other products and services
Fee-setting authority Access to Information Act
Year introduced 1985
Year last amended 1992
 
Subsequent amendments to the Act and regulations did not trigger the User Fees Act.
Performance standard Service Standards are included in the Access to information Act, section 7. Response is provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the Act. Notice of extension is to be sent within 30 days after receipt of request.
Performance results Transport Canada's Access to Information on-time response rate in 2015–16 was 84%. This result reflects Transport Canada's commitment to ensuring that every reasonable effort is made to complete requests in a timely manner and to meet its commitments to requestors.
 
The information track is for completed requests only, and represents both application fees for 809 requests and search fees for seven requests.  It does not include payments received last year for requests that are still active and carried over into fiscal year 2016-17.
 
Under the Access to Information Act, fees under $25 may be waived when deemed to be in the public interest; there is also discretion to waive application fees in keeping with the principle of duty to assist. Fees were waived or returned for 83 applications and one search.
 
Cost information is based on the 2015–16 Statistical Report on the Access to Information Act. User Fee financial information includes adjustments to a full cost base in accordance with the Treasury Board Secretariat's Guide to Costing.
Other information On May 5, 2016, the Treasury Board issued a directive that clarifies that institutions are henceforth only permitted to charge the initial request fee of $5.  Fees for searches or production of records are no longer permissible.  As a result, going forward, in line with the Interim Directive on the Administration of the Access to Information Act, all fees, apart from the $5 application fee, will be waived.

Financial Information, 2015–16 (dollars)

Forecast revenue Actual revenue Full cost
8,000 4,040 3,252,089

Financial Information, 2016–17, 2017–18 and 2018–19 (dollars)
Planning year Forecast revenue Estimated full cost
2016–17 4,000 2,668,050
2017–18 4,000 2,668,050
2018–19 4,000 2,668,050

Summary of Financial Information for All User Fees and Regulatory Charges

Summary of Financial Information for All User Fees and Regulatory Charges, 2015–16 (dollars)

  Forecast revenue Actual revenue Full cost
Subtotal regulatory 19,958,166 19,499,321 123,217,496
Subtotal other products and services 14,994,626 13.334,661 60,245,109
Total 34,952,792 32,833,981 183,462,605

Summary of Financial Information for All User Fees and Regulatory Charges, 2016–17, 2017–18 and 2018–19 (dollars)

  Planning year Forecast revenue Estimated full cost
Regulatory subtotal 2016–17 19,808,804 114,330,922
2017–18 19,808,804 114,330,922
2018–19 19,808,804 114,330,922
Other products and services subtotal 2016–17 14,658,558 58,112,167
2017–18 14,657,662 64,924,602
2018–19 14,659,589 52,000,062
Total, all fee types 2016–17 34,467,362 172,443,089
2017–18 34,466,465 179,255,524
2018–19 34,468,393 166,330,986

Notes
 
According to the prevailing legal opinion, when the introduction or most recent amendment of a user fee or regulatory charge occurred before March 31, 2004:

  • the performance standard, if provided, would not have received parliamentary review; and
  • the performance standard, if provided, may not respect all established requirements under the User Fees Act (e.g., international comparison or independent complaint address); and
  • the performance result, if provided, is not legally subject to section 5.1 of the User Fees Act regarding fee reductions for unachieved performance.

External Fees

(Policy on Service Standards for External Fees)
External fee name Aviation Safety Regulatory Fees
Service standard Civil Aviation's Service Standards
 
Service Charter
Performance results

Civil Aviation continued to expand the use of its Activity Tracking System (ATS) throughout its organization to allow the tracking of numerous program-related activities, including services with regulatory fees.  Because of the ongoing implementation of ATS, the service data are only partial and do not depict a fully accurate picture of Civil Aviation's service portfolio.

Nevertheless, Civil Aviation has recorded the delivery of over 63,000 services during fiscal year 2015-2016 and had aimed to deliver its fee-based services 66 percent of the time within established service standards.  Based on the data collected, the performance target was exceeded with a year-end global performance of 89 percent. 

Stakeholder consultation in  
2015–16 or prior fiscal years

Civil Aviation continued to raise awareness of its services to its stakeholders and to gain a better understanding of their needs through a number of forums, in particular the Canadian Aviation Regulation Advisory Council meetings and the Air Transport Association of Canada conferences.  For internal Transport Canada

Civil Aviation employees, this is achieved through training sessions and other communication channels.

 

Other information

A review of the Canadian Aviation Regulations, Part 104, is currently underway to determine whether the fees remain in line with current operating costs.

External fee name Marine Safety, Regulatory Fees for Inspections, Surveys, Services, etc.
Service standard Marine Safety's Service Standards
Performance results 2015-16 performance results are available for Vessel Inspection and Certification Services, for which a fee is levied pursuant to the Board of Steamship Inspection Scale of Fees. Performance for these standards exceeds 85%.
Stakeholder consultation in
 2015–16 or prior fiscal years
At the spring 2014 Canadian Marine Advisory Council meetings, Marine Safety provided an update on its review of user fees to stakeholders.
Other information Marine Safety and Security is currently investing in an online system, the Transport Canada Dispatch and Tracking System, which will strengthen oversight and management capabilities and consolidate a number of business lines within the organization. It will expand on the Marine Safety Dispatch and Tracking System, released in April 2013, which measures the performance of Vessel Inspection and Certification Services. This new system will enhance Marine Safety and Security's ability to track the performance results against documented service standards of other marine safety-related services, as well as compliance monitoring inspections. This new integrated system will be implemented in different phases for different business lines with the first phase expected to be complete by March 2017 and the final phase in 2018.
External fee name Marine Safety, Ship Radio Inspection Program
Service standard The Canada Shipping Act, 2001 and the Arctic Waters Pollution Prevention Act give Transport Canada Marine Safety and Security the authority to regulate maritime radio communication equipment on board for the purpose of distress alerting, safety and bridge-to-bridge communications.  Transport Canada will provide a complete and satisfactory inspection and issue or endorse a radio inspection certificate within five working days. 
Performance results In 2015-16, the assignation of date and approximate time for a ship radio inspection was within three working days over 90% of the time and sign-off on a complete and satisfactory inspection and the issuance of a radio inspection certificate was provided within five working days 100% of the time.
Stakeholder consultation in  
2015–16 or prior fiscal years
A complaint mechanism is accessible on the Transport Canada website enabling feedback from members of the public and stakeholders.
Other information

Not applicable

External fee name Airports, Air Services Charges Regulations Fees: General Terminal Fees, Landing Fees, Aircraft Parking Charges, Emergency Response Services Charges
Service standard Airports National Service Standards
Performance results Performance met standards more than 90% of the time.
Stakeholder consultation in  
2015–16 or prior fiscal years
Ongoing stakeholder consultations and feedback are managed through existing channels (tenant meetings, comment cards, etc.) at the various sites and on Transport Canada's website.
 
Reviews of 2015-16 feedback have been satisfactory and no outstanding issues have been reported. In 2016-17, ongoing feedback will continue to be managed through the existing channels.
 
Complaint mechanisms enabling feedback from members of the public and stakeholders have been established. Mechanisms are incorporated into each service standard and are included on the Transport Canada website for service standards related to airports operated by Transport Canada or on its behalf.
Other information

Not applicable

External fee name Airports, Annual Registration of Mobile Equipment Used at Airports
Service standard Airports National Service Standards
Performance results Performance met standards more than 90% of the time.
Stakeholder consultation in  
2015–16 or prior fiscal years
Ongoing stakeholder consultations and feedback are managed through existing channels (tenant meetings, comment cards, etc.) at the various sites and on Transport Canada's website.
 
Reviews of 2015-16 feedback have been satisfactory and no outstanding issues have been reported. In 2016-17, ongoing feedback will continue to be managed through the existing channels.
 
Complaint mechanisms enabling feedback from members of the public and stakeholders have been established. Mechanisms are incorporated into each service standard and are included on the Transport Canada website for service standards related to airports operated by Transport Canada or on its behalf.
Other information

Not applicable

External fee name Airports, Vehicle Parking Charges
Service standard Airports National Service Standards
Performance results Performance met standards more than 90% of the time.
Stakeholder consultation in  
2015–16 or prior fiscal years
Ongoing stakeholder consultations and feedback are managed through existing channels (tenant meetings, comment cards, etc.) at the various sites and on Transport Canada's website.
 
Reviews of 2015-16 feedback have been satisfactory and no outstanding issues have been reported. In 2016-17, ongoing feedback will continue to be managed through the existing channels.
 
Complaint mechanisms enabling feedback from members of the public and stakeholders have been established. Mechanisms are incorporated into each service standard and are included on the Transport Canada website for service standards related to airports operated by Transport Canada or on its behalf.
Other information

Not applicable

External fee name Ports, Public Port Revenues: Wharfage and transfers, Berthage, Storage, Harbour Dues, Utilities and Other Services
Service standard Public Ports National Service Standards
Performance results Performance met standards more than 90% of the time.
Stakeholder consultation in 2015–16 or prior fiscal years Ongoing feedback is possible through on-site representation, by contacting the regional offices and through Transport Canada's website.
 
Reviews of 2015-16 feedback have been satisfactory and there are no outstanding issues reported.  In 2016-17, stakeholder feedback will continue to be managed through the existing channels.
 
A complaint mechanism has been implemented through feedback on Transport Canada's website for service standards related to public ports and public port facilities. Other dispute mechanisms are in place and built into each service standard.
Other information

Not applicable

Notes:
 
As established under the Policy on Service Standards for External Fees:

  • Service standards may not have received parliamentary review;
  • Service standards may not respect all performance standard establishment requirements under the User Fees Act (e.g. international comparison or independent complaint process); and
  • Performance results are not legally subject to section 5.1 of the User Fees Act regarding fee reductions for unachieved performance.
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