Britax ClickTight Convertibles – Harness Adjuster Button Recall

Motor Vehicle Safety
Information: 1-800-333-0371
TP 14566 – Public Notice
Child Restraint Systems
2015-P03 E
August 13, 2015

Manufacturer:

Britax Child Safety, Inc.
4140 Pleasant Rd
Fort Mill, SC 29708
www.us.britax.com

Importer and distributor:

Britax Child Safety Ltd.
P.O. Box 7289, RPO Brunswick Square
Saint John, NB E2L 9Z9
www.britax.ca

Consumer contact:

Customer Service
Phone: 1-888-427-4829, press 3
If calling from outside the USA or Canada:  1-704-409-1699
Email:  Britax.Recall@britax.com

Media Contact:

Cynthia Barlow: 1-401-439-6628, email cbarlow@noblcomm.com

Models affected:

ADVOCATE CLICKTIGHT

Advocate ClickTight:
E9LV55N ADVOCATE CT CAN, TAHOE
E9LV55Q ADVOCATE CT CAN, CIRCA
E9LV55Z ADVOCATE CT CAN, LIMELIGHT

BOULEVARD CLICKTIGHT

Boulevard ClickTight:
E9LV45Q BOULEVARD CT CAN, CIRCA
E9LV45S BOULEVARD CT CAN, SPLASH
E9LV46A BOULEVARD CT CAN, KALEIDOSCOPE
E9LV46H BOULEVARD CT CAN, METRO

MARATHON CLICKTIGHT

Marathon ClickTight:
E9LV31Q MARATHON CT CAN, COWMOOFLAGE
E9LV35R  MARATHON CT CAN, VERVE
E9LV36B MARATHON CT CAN, TWILIGHT
E9LV36L MARATHON CT CAN, VIBE
E9LV36N MARATHON CT CAN, RIO

dial

ONLY THE SEATS WITH THIS CLICKTIGHT DIAL ARE INCLUDED IN THE RECALL

NOTE: No other ClickTight products are included in this recall.  If your Britax product has a different model number than the model numbers listed above, it is NOT included in this recall.

Dates of Manufacture:

August 1, 2014 to July 29, 2015

Number of Units:

15,154

Geographical Distribution:

Across Canada


Issue:

Britax Child Safety and Transport Canada wish to inform the public of a safety defect with the harness adjuster button on certain Advocate ClickTight, Boulevard ClickTight, and Marathon ClickTight model convertible car seats. 

Safety Risk:

The ClickTight model convertible car seats identified in the table above have harness adjuster buttons (red) which may remain down in the “release” position after the harness is tightened. This will enable the shoulder harnesses to loosen from a child’s movements while secured in the seat. A loose harness may not adequately protect a child in the event of a motor vehicle crash.

There have not been any reports of injury as a result of this defect.

Company Action:

To remedy this condition, Britax is providing all registered users a kit that includes a non-toxic food-grade lubricant to apply directly to the harness adjuster button (red).  Follow the easy-to-read instructions included in the kit and use the ClickTight dial to open the seat, remove the harness adjuster button (red) from the finger guide, apply a small amount of the lubricant to the release button and reinstall it.  After this one-time application, the adjuster button will function normally, move freely inside the finger guide and will not remain down in the “release” position after the harness is tightened.

Consumer Recourse:

All registered owners of the recalled ClickTight convertibles are automatically being sent a free remedy kit that includes a non-toxic, food-grade, lubricant, and an instruction sheet for applying the lubricant to the harness adjuster button (red).  Also included is a label to apply indicating that the repair has been completed.  Consumers should confirm that their product is included by visiting www.BritaxClickTightConvertibleRecall.com or verifying the model number and date of manufacture (DOM) as follows:

clicklight label
  1. Look for the DOM Label: The DOM label is located under the cover to the right of the ClickTight dial.
  2. Look for the model numbers and date range listed in the chart above.
  3. If your product is included, carefully read and follow the detailed instructions included in the remedy kit.

Consumers can continue to safely use their ClickTight convertible car seat as long as the shoulder harness straps remain tensioned. To check this, consumers should place the child in the seat and tighten the harness as usual, then pull firmly on the shoulder harnesses to confirm that they remain secure over the child’s shoulders.

Note: Continued usage of the ClickTight car seats will not cause the recalled condition in the harness adjuster buttons to develop.  If, however, during the strap pull test the shoulder harness straps do loosen, Britax and Transport Canada recommend that you discontinue use of the product until the lubricant has been applied to the harness adjuster button (red).   If you have any questions, contact our Customer Service Department at 1-888-427-4829 and press 3 or email Britax.Recall@britax.com

To view a video on how to remove the harness adjuster button (red) and apply the lubricant, visit www.BritaxClickTightConvertibleRecall.com.

Consumers, who have not registered their product, or need to verify their existing registration, should visit:  www.BritaxClickTightConvertibleRecall.com, contact Britax customer service toll free at 1-888-427-4829 and press 3 or email Britax.Recall@britax.com.  Free remedy kits are automatically sent out upon registration. If a consumer registers a product by contacting Customer Service or by registering on-line after the announcement, a remedy kit will automatically be sent to the consumer within 7-10 business days. 

Detailed instructions for this recall will be available online at www.BritaxClickTightConvertibleRecall.com.

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