Consumer Information Notice - Evenflo Secure Advantage V Child Restraint System
Road Safety Leaflet # D-2000-02 (E)
Evenflo Company Inc
707 Crossroads Court
Vandalia OH 45377
Evenflo Company Inc.
1171 Invicta Drive
Oakville ON L6H 4M1
Customer Service: 1 800 233-5921
Brian Bloom: 1-216-348-8520
Secure Advantage V Model Nos.: 2391T2C and 2391066C
Number of Units:
All across Canada
Dates of Manufacture:
May 22-26, 2000
The advertisement card on the affected Secure Advantage V child restraint systems has an incorrect weight range specified for the rear facing position. The card reads 5 to 30 lbs. and it should read 5 to 22 lbs. The statement of compliance labels affixed to the shell and the instructions correctly stated the weight range for the rear facing position as being from 5 to 22 lbs. The card on display at a retailer outlet could mislead a consumer into buying the unit because of the incorrect weight range specified for the rear facing mode. This card is removed and discarded by the consumer prior to the use of the seat.
Transport Canada initially identified the problem at a retail outlet, and notified Evenflo. Evenflo and Transport Canada have received consumer complaints on this matter from the Pacific Infant/Child Restraint Advisory Committee and other consumers. Evenflo has fully cooperated with Transport Canada in rectifying the problem. All advertisement cards on car seats currently available for sale at retail stores have been corrected.
If a consumer has purchased the restraint based on incorrect weight range specified on the advertisement card, he can return the restraint system to the retailer for a refund. For additional information, the consumer can contact the Evenflo Customer Service Centre at 1 800 233-5921.
The labels on the restraint system and the instructions for the restraint must be followed.
Transport Canada: 1-800-333-0371
Release Date: September 1, 2000
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