Consumer Information Notice - Evenflo Secure Advantage V Child Restraint System

TP 2436
Road Safety Leaflet # D-2000-02 (E)

Evenflo Company Inc
707 Crossroads Court
Vandalia OH 45377

Evenflo Company Inc.
1171 Invicta Drive
Oakville ON L6H 4M1

Consumer Contact:
Customer Service: 1 800 233-5921

Media Contact:
Brian Bloom: 1-216-348-8520

Models Affected:
Secure Advantage V Model Nos.: 2391T2C and 2391066C

Number of Units:
Approximately 500

Geographic Distribution:
All across Canada

Dates of Manufacture:
May 22-26, 2000

The advertisement card on the affected Secure Advantage V child restraint systems has an incorrect weight range specified for the rear facing position. The card reads 5 to 30 lbs. and it should read 5 to 22 lbs. The statement of compliance labels affixed to the shell and the instructions correctly stated the weight range for the rear facing position as being from 5 to 22 lbs. The card on display at a retailer outlet could mislead a consumer into buying the unit because of the incorrect weight range specified for the rear facing mode. This card is removed and discarded by the consumer prior to the use of the seat.

Transport Canada initially identified the problem at a retail outlet, and notified Evenflo. Evenflo and Transport Canada have received consumer complaints on this matter from the Pacific Infant/Child Restraint Advisory Committee and other consumers. Evenflo has fully cooperated with Transport Canada in rectifying the problem. All advertisement cards on car seats currently available for sale at retail stores have been corrected.

Consumer Recourse:
If a consumer has purchased the restraint based on incorrect weight range specified on the advertisement card, he can return the restraint system to the retailer for a refund. For additional information, the consumer can contact the Evenflo Customer Service Centre at 1 800 233-5921.

The labels on the restraint system and the instructions for the restraint must be followed.

Transport Canada: 1-800-333-0371

Release Date: September 1, 2000

Date modified: