Consumer Information Notice - Evenflo Joyride and Travel Tandem Infant Restraints

TP 2436
Road Safety Leaflet # D-2001-04 (E)

Evenflo Company, Inc.
707 Crossroads Court
Vandalia OH 45377

Evenflo Canada, Inc.
1171 Invicta Drive
Oakville ON L6H 4M1

Consumer Contact:
Call Centre: 1 800 557-3178

Model Number Affected:
Joyride and Travel Tandem infant carriers
Model Nos.: 435C, 203C, 205C, 210C, 493C

Number of Units:

Geographic Distribution:
All across Canada

Dates of Manufacture:
January 01, 1988 to May 31, 1999

When using the infant carrier as a carrier outside of the vehicle, the handle may move out of the locked position allowing an unrestrained infant to fall out of the carrier.

Background & Company Action:
Evenflo has received a total of 275 reports from consumers in Canada and the United States through their consumer help line. Transport Canada has received no complaints. Evenflo is offering, free of charge, a fix kit consisting of instructions and two moulded parts that fit on both sides of the carrier and provide additional support for the handle.

Safety Risk:
There is no safety risk when the carrier is used in a vehicle. When carrying the carrier outside of a vehicle, ensure that the harness system is snugly adjusted. Until a fix kit is received, it is not recommended that the carrying handle be used.

Consumer Recourse:
A consumer may telephone the Evenflo toll free number (1-800-557-3178) to receive a fix kit.

Transport Canada: 1-800-333-0371

Release Date: May 01, 2001

Date modified: