Accessible Scheduled Intercity Bus Services Complaint Form

From: Transport Canada

Accessible Transportation

Intercity Bus Code of Practice
Intercity Bus Code of Practice Complaint Process and Form
Guide to Accessibility for Intercity Bus Services
Canadian Transportation Agency – Accessibility
Mutual Recognition of Parking Badges Agreement for Persons with Disabilities

Name:

Address:

City:

Province:

Postal Code:

Your Email:

Telephone Numbers

Home: Work:

Cell:

Fax (if applicable):

Date and Time of incident:

Where did the incident occur?

Name of bus operator or terminal:

1. Provide a complete description of what happened:

2. Give a complete explanation of the obstacle(s) you encountered.

3. Give a description of the solution (s) you are seeking:

4. Include any other information or document you think would be helpful or useful in explaining your complaint:

5. I believe that the concern (s) outlined in this complaint constitute (s) a barrier to my mobility. I ask that the matter be resolved in accordance with Section 9.2 of the Intercity Bus Code of Practice.

Date:

Email: buscode@tc.gc.ca
Phone: 1-800-665-6478
TTY: 1-800-823-3823
Fax: (613) 991-6422

Mailing Address:
Transport Canada
Intergovernmental Affairs and Accessible Transportation (ACCF)
330 Sparks St.
Ottawa, Ontario
K1A 0N5

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Accessible Scheduled Intercity Bus Services Complaint Form

Accessible Transportation