Privacy Statement

Provision of the information requested on this form is voluntary. The information is being collected for the purpose of feedback in order to improve our internet suite of products and services as well as provide additional information requested by you. The information will be stored in Personal Information Bank # DOT PPU-079. Personal information that you provide is protected under the provisions of the Privacy Act. The Act provides you with a right of access to your information.


Client Feedback Tracking System

Description: This bank contains the names and e-mail addresses of individuals who have submitted comments or question using the feedback form on Transport Canada's Intranet/Internet sites; the responses to such comments/questions and any other information relevant to the processing of these comments/questions.

Class of individuals:General public and employees.

Purpose:This information is compiled in order to process the comments/questions received and to track the responses given. In addition, the information is made available to Transport Canada personnel for the purpose of improving service to our Website clientele.

Consistent uses:The information will be used by various members of the department who are responsible for maintaining pages on the TC Web sites.

Retention and disposal standards: 3 years and then disposed of.

TBS registration:004250

Bank Number:DOT PPU 079


Purchase or Subscription

Description:This bank contains the names and contact information of individuals who wish to make a purchase or create/maintain a subscription for an electronic or hard copy product. Contact information may include some or all of the following: mailing address; physical address; e-mail address; telephone and/or fax number.

Class of Individuals: General public, transportation stakeholders, members of the media and employees.

Purpose: This information is compiled in order to process purchase requests or requests for the creation or maintenance of a subscription.

Consistent Uses: Various members of the department who are responsible for the administration of purchases and subscriptions will use the information for the purposes of planning new products or conversion schedules of hard copy products.

Retention and Disposal Standards: Will be retained as long as required to process the purchase or as long as the individual is subscribed to the electronic or hard copy product. The record is deleted at the request of the individual or two years after the last action is taken.

TBS Registration:005075

Bank Number:DOT PPU 056


Consultation

Description: This bank contains the comments of members of the general public. Names and e-mail addresses of these individuals, if provided, are also contained within the bank. The provision of identifying information is not required. Comments, opinions and questions may shape the administration of programs/services.

Class of Individuals: General public.

Purpose: This information is compiled in order to obtain the opinions of the public regarding various departmental initiatives.

Consistent Uses: Various members of the department who are responsible for the coordination of consultations may use the aggregate information for purposes related to planning and policy development.

Retention and Disposal Standards: Two years and then disposed of.

Related Program Number: DOT COM 010

TBS Registration: 005097

Bank Number: DOT PPU 080


Course/Conference or Event Registration

Description: This bank contains the names and contact information of individuals who have registered for courses, conferences and event. Contact information may include some or all of the following: mailing address; physical address; e-mail address; telephone and/or fax number. This bank may also include personal information required to establish parameters for the provision of hospitality, i.e. allergy sensitivity, and related preferences.

Class of Individuals: General public and employees.

Purpose: This information is compiled in order to process registrations and administer courses, conferences and events. In addition, the information may be used to supply clientele with materials related to the above courses, conferences and events.

Consistent Uses: Various members of the department who are responsible for the administration of courses, conferences and events may use the aggregate information for purposes related to planning.

Retention and Disposal Standards: Retained three years and then disposed of.

TBS Registration: 005074

Bank Number: DOT PPU 053

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