Funding Programs

Service Standards for Funding Programs

Service Standards

A service standard is a public commitment to a measurable level of performance clients can expect under normal circumstances Footnote 1. Transport Canada has service standards for all funding programs (grants and contributions) within the Department.

The following service standard applies to all of our funding programs:

Time to issue payment

Our goal is to issue payments to recipients within 20 business days following the notification to the recipient that the requirements outlined in the funding agreement have been fulfilled. If the standard will not be met, the recipient will be contacted on the delay.

The following service standard applies to all of our applicant-based funding programs:

Acknowledgment of Application

Our goal is to provide applicants with acknowledgment of receipt of their application within 10 business days. Acknowledgement of receipt of application will be sent in the same form in which the application was submitted (i.e., by mail or by email).

Please note that some of our funding programs may have additional service standards that reflect the particular business process for that program. When this is the case, applicants and/or recipients will be informed accordingly (e.g., program website, applicant guide, departmental communication, etc.).

For more information on Transport Canada's commitment to providing excellent services, please see our Service Charter.

2014-2015 Grant and Contribution Service Standard Report Card
Type of Service Standard Service Standard Metric # of Programs Reporting Target Performance
Mandatory Footnote * Acknowledge receipt of application 10 business days 10 80% 82%
Mandatory Issue payment 20 business days 27 80% 92%
Program-specific Review of application 60 business days 1 80% 81%
Program-specific Send draft agreement Various 5 80% 70%

Overview of Results

Overall, Transport Canada met or exceeded its performance targets for the two mandatory department-wide service standards. The performance target related to one of the program-specific service standards was not met this year (sending a draft agreement to a recipient after the funding decision was made). This result was largely due to delays resulting from changes in program processes, additional recipient finalization and approvals required after project approval or because an agreed upon alternative timeline was established between Transport Canada and the recipient.

Areas for Improvement

In response to the performance results from 2014-2015, each program that did not meet the performance target has prepared a management action plan that included steps to address the performance issue(s). As a result of this exercise, programs are reviewing their processes to streamline and improve the performance for the 2015-2016 fiscal year and additional service standard guidance and training will be provided to program staff. Transport Canada will continue to monitor departmental performance against service standards on a semi-annual basis in order to identify horizontal or systemic issues that need to be addressed to improve performance.

Contact

For more information on Transport Canada's service standard performance as it relates to grant and contribution programs or to make a complaint, please contact:

Centre of Expertise on Transfer Payments
Transport Canada
Place de Ville Tower C, AHECA
Ottawa, ON K1A 0N5

TC.FundingPrograms-ProgrammesdeFinancement.TC@tc.gc.ca

2015-2016 Grant and Contribution Service Standard Report Card
Type of Service Standard Service Standard Metric 2014-15 2015-16
# of Programs reporting Target Performance # of Programs reporting Target Performance
Mandatory Footnote * Acknowledge receipt of application 10 business days 10 80% 82% 7 80% 93%
Mandatory Issue Payment 20 business days 27 80% 92% 29 80% 93%
Program-specific Review of application Various 1 80% 81% 2 80% 80%
Program-specific Send draft agreement Various 5 80% 70% 2 80% 83%

Overview of Results

Overall, Transport Canada met or exceeded its performance targets for all of its service standards. Performance in three of four standards improved from last year, with notable improvements in performance related to the acknowledgement of receipt of applications as well as the timeliness related to the sending of draft agreements (up 11 percentage points and 13 percentage points respectively).

Areas for Improvement

As with the previous year, each program that did not meet the 2015-16 performance target prepared a management action plan that included steps to address the issue(s) that had an impact on performance. The implementation of these action plans will be monitored to ensure completion.

Additionally, the department recently put in place an electronic process for approving and processing grant and contribution payments. This new process will allow us to better identify performance issue areas and is expected to improve performance for issuing payments in 2016‑17 and beyond. After the 2016-17 performance year, Transport Canada will review its service standards, metrics and performance targets to support continuous improvement in our funding programs.

Contact

For more information on Transport Canada's service standard performance as it relates to grant and contribution programs or to make a complaint, please contact:

Centre of Expertise on Transfer Payments
Transport Canada
Place de Ville Tower C, AHECA
Ottawa, ON K1A 0N5
TC.FundingPrograms-ProgrammesdeFinancement.TC@tc.gc.ca

Applicant Based

Airports Capital Assistance Program (ACAP)

Program Description

The Airports Capital Assistance Program assists eligible applicants in financing capital projects related to safety.

Who can apply?

Airports that meet the program's eligibility criteria (i.e., they are not owned or operated by the federal government; they meet certification requirements; they have at least 1,000 regularly scheduled commercial passengers per year).

When will applications be accepted?

While you may apply at any time, to be considered for funding during a certain fiscal year (April 1 to March 31), your application should reach the Regional Office by April 1 of the preceding year.

Program Website

http://www.tc.gc.ca/eng/programs/airports-acap-menu-327.htm

Contact

Transport Canada Regional Offices

Asia-Pacific Gateway and Corridor Transportation Infrastructure Fund

Program Description

The primary objective of the Asia-Pacific Gateway and Corridor Transportation Infrastructure Fund is to address capacity challenges facing Canada's Asia-Pacific Gateway and Corridor transportation system. The Asia-Pacific Gateway and Corridor Transportation Infrastructure Fund provides funding for strategic infrastructure projects in British Columbia, Alberta, Saskatchewan and Manitoba that enhance the competitiveness, efficiency and capacity of Canada's multimodal transportation network focused on international commerce with the Asia-Pacific region.

Who can receive funding?

Provinces and territories, including provincial and territorially-owned transportation entities; municipalities, including municipally-owned transportation entities; public sector organizations, including transit agencies, commissions and boards but excluding federal Crown Corporations; not-for-profit organizations; and, industry-related organizations, including for-profit organizations and Canada Port Authorities (subject to Canada Marine Act amendments).

Program Website

Asia-Pacific Gateway and Corridor Transportation Infrastructure Fund

Contact

asiapacificgateway-portedelasiepacifique@tc.gc.ca

Contribution in Support of Boating Safety

Program Description

The goal of the Boating Safety Contribution program (BSCP) is to promote boating safety awareness and to advance boating safety practices through education and outreach to recreational and commercial fishing boaters.

Who can apply?

Non–profit organizations; Provinces and Territories; Municipalities and local organizations (public safety organizations and enforcement services); Non–profit organizations (educational and healthcare institutions); Other (entities with facilities specializing in safety and medical research)

When will applications be accepted?

BSCP - Recreational Boating Safety: An annual call for proposals is announced mid-May, and proposals must be received by October 15th at the latest for funding in the following year.

BSCP - Commercial Fishing Safety: An annual call for proposals is generally announced in early spring along with the date for receiving proposals.  See the Program's web site for further information.

Program Website

https://www.tc.gc.ca/eng/marinesafety/debs-obs-contrib-prgm-menu-2273.htm

Contact

bscp-pcsn@tc.gc.ca

Community Participation Funding Program

Program Description

The objective of this program is to encourage effective participation of Aboriginal and local communities as well as increase the capacity of those communities to engage and share their knowledge and expertise in the development and improvement of Canada’s marine transportation system.

Who can apply?

Non-profit organizations or individuals representing local communities; and Aboriginal groups or their representatives.

When will applications be accepted?

Applications will be accepted following an invitation.

Program Website

http://www.tc.gc.ca/eng/marinesafety/Community-Participation-Funding-Program-4445.html

Contact

tc.cpfp-pfpc.tc@tc.gc.ca

Gateways and Border Crossings Fund

Program Description

The Gateways and Border Crossings Fund is a merit-based program that funds transportation infrastructure (roads, transit, railway, airport, marine port and ITS) projects and other initiatives that strengthen travel and shipping routes linking Canada's provinces, international border crossings, ports and airports.

Infrastructure Component

Who can receive funding?

Provinces, territories, municipalities, local organizations, non-profit organizations, industry-related entities, regional/provincial/national/international associations and committees, and federal Crown corporations that own international bridges.

Program Website

http://www.tc.gc.ca/eng/policy/acg-acgd-menu-infrastructure-2170.htm

Contact

TC.FundingPrograms-ProgrammesdeFinancement.TC@tc.gc.ca

Atlantic Gateway International Marketing Component

Who can receive funding?

Provinces, territories, municipalities, local organizations, non-profit organizations, industry-related entities, regional/provincial/national/international associations and committees, and federal Crown corporations that own international bridges.

Program Website

http://www.atlanticgateway.gc.ca/index2.html

Contact

info@atlanticgateway.gc.ca

Grant for the Northern Transportation Adaptation Initiative / Contribution for the Northern Transportation Adaptation Initiative

Program Description

To provide federal support to develop and implement new innovative technologies, advance knowledge, ensure capacity building, and enhance the resilience of existing and future northern transportation infrastructure to climate change. This will mitigate future maintenance costs and losses in economic productivity by maintaining the efficiency of the northern transportation system. It will also improve the resilience, responsiveness and adaptability of the system by incorporating climate change considerations into infrastructure design and maintenance activities and operations.

Who can apply?

Provinces and Territories (including territorially–owned transportation entities); Municipalities and local organizations (including municipally–owned transportation entities); Non–profit organizations (e.g., academic and research institutions)

When will applications be accepted?

Grant applications will be accepted until January 29, 2017. The program is no longer accepting any new applications for contribution funding.

Program Website

https://www.tc.gc.ca/eng/innovation/ntai-menu-1560.htm

Contact

NTAI-IATN@tc.gc.ca

Grants and Contributions to Support Clean Transportation Initiatives

Program Description

The purpose of this transfer payment program is to provide federal funding for projects that are designed to reduce air pollutants and greenhouse gas emissions from the transportation sector. Funding is provided under three program components: the Clean Rail Academic Grant Program, the Clean Transportation Initiative on Port-Related Trucking, and the Shore Power Technology for Ports Program.

Clean Rail Academic Grant program

Who can apply?

Non-profit organizations (e.g., support for ongoing research programs at Canadian universities).

When will applications be accepted?

The program is no longer accepting any new applications for funding.

Program Website

http://www.tc.gc.ca/eng/innovation-571.htm

Contact

cdt.tdc@tc.gc.ca

Port Related Trucking

Who can apply?

Industry-related organizations (e.g., port authorities, terminal operators, trucking operators); and provinces

When will applications be accepted?

The program is no longer accepting any new applications for funding.

Program Website

http://www.tc.gc.ca/eng/innovation/trsp-menu-1533.htm

Contact

trsp-psrc@tc.gc.ca

Shore Power Technology for Ports

Who can apply?

Industry-related (e.g., Canadian Port Authorities and owners and/or operators of marine ports and terminals in Canada).

When will applications be accepted?

The program is no longer accepting new project applications.

Program Website

http://www.tc.gc.ca/eng/programs/environment-sptp-2681.htm

Contact

sptp-paqp@tc.gc.ca

Participant Funding Program for Review of Environmental and Regulatory Processes

Program Description

The Canadian Environmental Assessment Agency, Natural Resources Canada, Fisheries and Oceans Canada, and Transport Canada are providing funding for Indigenous participation in the components of the review of environmental and regulatory processes.

The Environmental Assessment Review Expert Panel and the National Energy Board Modernization Expert Panel will directly engage in dialogue with Indigenous organizations, groups and communities to gain an understanding of issues and opportunities related to both environmental assessment processes and National Energy Board Modernization activities.

The Parliamentary Committees examining the changes to the Fisheries Act and the Navigation Protection Act will hear from Indigenous organizations, groups and communities. Fisheries and Oceans Canada and Transport Canada representatives will also be available to consult directly with Indigenous organizations, groups and communities to seek their views to inform the review.

Funding is available to support participation of Indigenous Peoples in the components of the review conducted by the different review bodies and government officials and on proposed changes that may result from the review.

Who can apply?

All Indigenous organizations, groups and communities are eligible for funding to participate in each component of the review, including:

  • an Indigenous group or a collective coordinating more than one Indigenous group; and,

  • an incorporated or registered Indigenous non-profit organization, such as band councils, associations, co-operatives and institutions.

When will applications be accepted?

The program is no longer accepting any new applications for funding.

Program Website

https://www.canada.ca/en/services/environment/conservation/assessments/environmental-reviews/funding-support-indigenous.html

Contact

PPNAC-NPPHQ@tc.gc.ca

Rail Safety Improvement Program

Program Description

The Rail Safety Improvement Program (RSIP) provides funding to improve rail safety and reduce injuries and fatalities related to rail transportation. The RSIP has two key components: Infrastructure, Technology and Research (ITR) and Public Education and Awareness (E&A).

Infrastructure, Technology and Research

Who can apply?

Provinces and territories; Municipalities and local and regional governments; Road and transit authorities; Crown Corporations (including VIA Rail); For-profit organizations (e.g. railway operators, railway owners); Not-for-profit organizations; First Nations communities; Other Indigenous recipients and organizations (e.g. Métis, Inuit, Nunavut Tunngavik Inc.); Individuals.

When are applications accepted?

An annual call for proposals will be announced with the start and end dates for receiving proposals. See the Program’s web site for further information.

Program Website

www.canada.ca/rsip

Contact

TC.rsipitr-pasfitr.TC@tc.gc.ca

Public Education and Awareness

Who can apply?

Provinces and territories; Municipalities and local and regional governments; Road and transit authorities; Crown Corporations (including VIA Rail); For-profit organizations (e.g. railway operators, railway owners); Not-for-profit organizations; First Nations communities; Other Indigenous recipients and organizations (e.g. Métis, Inuit, Nunavut Tunngavik Inc.); Individuals.

When are applications accepted?

An annual call for proposals will be announced with the start and end date for receiving proposals. See the Program’s web site for further information.

Program Website

www.canada.ca/rsip

Contact

tc.rsipea-pasfes.tc@tc.gc.ca

Other

Airports Operations and Maintenance Subsidy program

Program Description

To assist designated airports in financing eligible operating deficits to ensure essential operations and maintenance are completed at those airports.

Who can receive funding?

Provinces and Territories (Natashquan, Quebec; Chevery, Quebec; Schefferville, Quebec; Kuujjuaq, Quebec)

Contact

TC.FundingPrograms-ProgrammesdeFinancement.TC@tc.gc.ca

Allowances to former employees of Newfoundland Railways, Steamships and Telecommunications Services transferred to Canadian National Railways

Program Description

To make supplemental pension payments to former employees of Newfoundland Railways, Steamships and Telecommunications Services who transferred to Canadian National Railway following the union of Newfoundland with Canada. Transport Canada assumed responsibility for the portion of pension costs not payable by Canadian National Railway or the Government of Newfoundland for the transferred employees.

Who can receive funding?

Persons (Former employees of Newfoundland Railways, Steamships and Telecommunications Services [or their beneficiaries] who transferred to Canadian National Railway)

Contact

TC.FundingPrograms-ProgrammesdeFinancement.TC@tc.gc.ca

Canadian Transportation Research Forum's Scholarship program

Program Description

The purpose of this contribution program is to provide funding assistance for scholarships awarded by the Canadian Transportation Research Forum in an effort to promote and encourage transportation research in Canada and support capacity building in the transportation sector.

Who can receive funding?

Non–profit organizations (Canadian Transportation Research Forum)

Contact

TC.FundingPrograms-ProgrammesdeFinancement.TC@tc.gc.ca

Contribution Program for the Centre of Excellence for the Marine Transportation of Oil and Liquefied Natural Gas

Program Description

The objective of this program is to contribute funding to the Centre of Excellence to support its establishment as a leading, independent source of information and best practices for the marine transportation of oil and liquefied natural gas commodities, and to promote and facilitate research that delivers the highest standards for the safe and sustainable shipping of Canada’s oil and liquefied natural gas.

Who can receive funding?

The sole eligible recipient of contribution funding under this program is Clear Seas - Centre for Responsible Marine Shipping.

Contact

Annie Boudreault
613-993-7412
Annie.boudreault@tc.gc.ca

Alain Paquet
613-990-5394
Alain.paquet@tc.gc.ca

Ferry Services Contribution Program

Program Description

The Ferry Services Contribution Program provides financial assistance to maintain three inter-provincial ferry services in Atlantic Canada and Eastern Quebec. More specifically, the contributions are for the service across the Northumberland Strait between Wood Islands, Prince Edward Island and Caribou, Nova Scotia operated by Northumberland Ferries Ltd.; the service between Cap-aux-Meules, Îles de la Madeleine, Quebec and Souris, Prince Edward Island operated by CTMA Traversier Ltée; and the service between Saint John, New Brunswick and Digby, Nova Scotia operated by Bay Ferries Ltd.

Who can receive funding?

Industry-related (This program is developed for three ferry services operated by the following recipients: CTMA Traversier Ltée, Northumberland Ferries Ltd. and Bay Ferries Ltd. All three recipients are private companies.)

Program Website

http://www.tc.gc.ca/eng/programs/ferry-services-contribution-program-menu2362.htm

Contact

TC.FundingPrograms-ProgrammesdeFinancement.TC@tc.gc.ca

Grant to the International Civil Aviation Organization (ICAO) for Cooperative Development of Operational Safety and Continuing Airworthiness program (COSCAP)

Program Description

To enhance the safety of air transport operations in parts of the world that require assistance. Projects under International Civil Aviation Organization's Co–operative and Development of Operational Safety and Continuing Airworthiness program involve cooperative agreements between defined groups of states with the goal of establishing a self–sustaining safety oversight system within those states.

Who can receive funding?

International organizations and foreign countries (International Civil Aviation Organization)

Contact

TC.FundingPrograms-ProgrammesdeFinancement.TC@tc.gc.ca

Grant to the Province of British Columbia in respect of the provision of ferry and coastal freight and passenger services

Program Description

The grant to the Province of British Columbia gives financial assistance to provide ferry services in the waters of the province as part of a federal obligation to provide transportation links to the national transportation system from various regions and isolated areas of British Columbia.

Who can receive funding?

Provinces and Territories (Province of British Columbia)

Contact

TC.FundingPrograms-ProgrammesdeFinancement.TC@tc.gc.ca

Labrador Coastal Airstrips Restoration program

Program Description

The program fulfills the Government of Canada's commitment under the 1982 Labrador Air/Marine Services Agreement with the Province of Newfoundland and Labrador to restore the airstrips along the Labrador coast to ensure the operational capability of the airstrips is maintained at the level necessary to meet Transport Canada airport certification requirements.

Who can receive funding?

Provinces and Territories (Province of Newfoundland and Labrador)

Contact

TC.FundingPrograms-ProgrammesdeFinancement.TC@tc.gc.ca

Northumberland Strait Crossing subsidy payment under the Northumberland Strait Crossing Act (Statutory)

Program Description

The Northumberland Strait Crossing operator receives annual payments from the Government of Canada to fund the management, operation and maintenance of the bridge connecting Prince Edward Island and mainland Canada.

Who can receive funding?

The funding agreement is between the Government of Canada and the bridge operator, Strait Crossing Development Inc., a private company.

Contact

TC.FundingPrograms-ProgrammesdeFinancement.TC@tc.gc.ca

Ocean Networks Canada – Smart Oceans Contribution Program

Program Description

The Program supports the recipient’s activities to operate its network of infrastructure in order to deliver data and data products for a wide-range of stakeholders for the purposes of marine safety, environmental monitoring and protection, and public safety.

Who can receive funding?

The sole eligible recipient of contribution funding under this program is Ocean Networks Canada (ONC), a not-for-profit entity created under the Society Act of the Province of British Columbia.

Contact

Annie Boudreault
613-993-7412
Annie.boudreault@tc.gc.ca

Alain Paquet
613-990-5394
Alain.paquet@tc.gc.ca

Outaouais Road Agreement

Program Description

Contributions to the Government of Quebec for highway improvements made to enhance overall efficiency and promote safety while encouraging regional and industrial development and tourism in the National Capital Region.

Who can receive funding?

The Government of Quebec is the sole eligible recipient under the Outaouais Road Agreement.

Contact

TC.FundingPrograms-ProgrammesdeFinancement.TC@tc.gc.ca

Payments to other governments or international agencies for the operation and maintenance of airports, air navigation and airways facilities

Program Description

To enhance the safety of air transport operations by ensuring that funds are available to cover the operation and financing of facilities and services for the safety of international air traffic provided by Denmark and Iceland for civil aircraft flying across the North Atlantic.

Who can receive funding?

International organizations and foreign countries (International Civil Aviation Organization)

Contact

TC.FundingPrograms-ProgrammesdeFinancement.TC@tc.gc.ca

Payments to the Canadian National (CN) Railway Company following the termination of the collection of tolls on the Victoria Bridge, Montreal and for rehabilitation work on the roadway portion of the Bridge

Program Description

In 1963, an agreement was put in place with CN once tolls were no longer collected from owners or operators of vehicles using the bridge. The agreement has not affected, in any way, CN's right of ownership of the bridge and the roadway facilities, nor has it affected CN's power to regulate and control the vehicular traffic allowed to use the bridge. Since the effective date of the agreement, CN has continued to make the roadway facilities on the bridge available for public use in return for compensation received from Transport Canada towards the operation, maintenance and repairs of the roadway portion of the bridge and the approaches.

Who can receive funding?

Industry–related (Canadian National Railway)

Contact

TC.FundingPrograms-ProgrammesdeFinancement.TC@tc.gc.ca

Ports Asset Transfer Program (PATP)

Program Description

The Program aims to facilitate the transfer of Transport Canada's remaining port facilities to local interests through sales and divestitures with incentives.

Who can apply?

  • Provincial and municipal governments
  • Aboriginal communities and the general public, including:
    • Private citizens
    • Industry
    • Non-government organizations
    • Canada Port Authorities

Program Website

http://www.tc.gc.ca/eng/programs/ports-asset-transfer-program-2979.html

Contact

http://www.tc.gc.ca/eng/programs/ports-asset-transfer-program-2979.html

Remote Passenger Rail Program

Program Description

This program provides funding to ensure that safe, reliable, viable and sustainable passenger rail services are provided to certain established, year-round remote communities with few or no other transportation options and where these services are the only means of surface transportation for the communities. Funding for both operating and capital projects is provided.

Who can receive funding?

Passenger rail service operators, railway line owners, Aboriginal businesses and/or groups, provinces, territories and/or municipalities

Contact

TC.FundingPrograms-ProgrammesdeFinancement.TC@tc.gc.ca

Road Safety Transfer Payment program

Program Description

Contributions to the provinces, territories and the Canadian Council of Motor Transport Administrators to help establish a national regulatory framework for motor carrier safety.

Who can receive funding?

Provinces and Territories, Canadian Council of Motor Transport Administrators.

Contact

TC.FundingPrograms-ProgrammesdeFinancement.TC@tc.gc.ca

Transportation Association of Canada

Program Description

Contributions to the Transportation Association of Canada to improve roads, safety, environmental protection and the efficiency of the transportation system by identifying common interests; developing and harmonizing best practices among jurisdictions; and enhancing the knowledge base. This will result in better decisions and policies.

Who can receive funding?

Transportation Association of Canada

Contact

TC.FundingPrograms-ProgrammesdeFinancement.TC@tc.gc.ca

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