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Service Standards

Our goal is to provide our clients with written acknowledgment of the receipt of their application within ten (10) business days.

Our goal is to notify our clients of any deficiency in their project proposal (if any) within sixty (60) business days following its receipt. If the standard will not be met, the client will be contacted on the delay.

Our goal is to provide recipients with their initial draft contribution agreement within six (6) weeks of the final project approval. If the standard will not be met, the recipient will be contacted on the delay.

You can learn more about the Airports Capital Assistance Program by contacting any of the Regional Offices listed in Annex A.

Date modified:
2010-12-16