2010-2011 Performance Measurements

Airport Performance Meets Standard Yes/No*
1
Aircraft Landing
Accessibility


Yes/No
2
Aircraft Parking
Accessibility


Yes/No
3
Terminal
Accessibility


Yes/No
4
Mobile
Equipment
Registration

Yes/No
5
Vehicle Parking
Accessibility


Yes/No
Churchill Yes Yes Yes N/A Yes
Havre-
Saint-Pierre
Yes Yes Yes N/A Yes
Îles-de-la-
Madeleine
Yes Yes Yes N/A Yes
Lourdes-
de-
Blanc-
Sablon
Yes Yes Yes N/A Yes
Penticton Yes Yes Yes Yes Yes
Port
Hardy
Yes Yes Yes N/A Yes
St.
Anthony
Yes Yes Yes N/A Yes
Sandspit Yes Yes Yes Yes Yes
Sept-Îles Yes Yes Yes N/A Yes
Wabush Yes Yes Yes Yes Yes
 
Airport # of Complaints per Standard Local User Feedback Opportunities
#1 #2 #3 #4 #5 Annual Meeting Comment Cards Web Feedback Direct Relationship Others
Churchill           X X Nil X N/A
Havre-
Saint-Pierre
          X X Nil X N/A
Îles-de-la-
Madeleine
          X X Nil X N/A
Lourdes-
de-
Blanc-
Sablon
          X X Nil X N/A
Penticton           X X Nil X N/A
Port
Hardy
          X X Nil X N/A
St.
Anthony
          X X Nil X N/A
Sandspit           X X Nil X N/A
Sept-Îles           X X Nil X N/A
Wabush           X X Nil X X
 
Airport Comments/Analysis/Action Required
Churchill  
Havre-
Saint-Pierre
 
Îles-de-la-
Madeleine
 
Lourdes-
de-
Blanc-
Sablon
 
Penticton  
Port
Hardy
 
St.
Anthony
 
Sandspit  
Sept-Îles  
Wabush  

* Performance meets standards when service is provided in accordance with the established parameters more than 90% of the time.

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