| Service |
Performance Meets Standards Yes/No * |
Disputes |
Feedback/Complaints Addressed By |
||
|---|---|---|---|---|---|
| Region | Headquarters | Minister | |||
| Berthage | Y | N/A | X | N/A | X |
| Harbour Dues | Y | X | X | X | N/A |
| Storage | Y | N/A | N/A | N/A | N/A |
| Utility | Y | X | X | X | N/A |
| Wharfage | Y | N/A | X | N/A | X |
* Performance meets standards when service is provided in accordance with the established parameters more than 90% of the time.