Road Safety and Motor Vehicle Regulation Directorate
Transport Canada
Tower C, Place de Ville
330 Sparks Street
Ottawa, Ontario
K1A 0N5
If you need general information on vehicle safety standards, child safety restraints, seat belts, road safety publications, national collision statistics, tires or related issues, call toll free:
or email us at: roadsafetywebmail@tc.gc.ca
To report or obtain information on motor vehicle safety-related defects Consumers can contact us via our phone line at 1-800-333-0510 or via our online public complaint form located at: https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/Index.aspx