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About Us
A major part of Transport Canada's mandate is the enforcement of the
Motor Vehicle Safety Act, which includes the investigation into alleged manufacturing safety defects. When Canadians believe that a manufacturing defect may affect the safe operation of a vehicle, tire or child restraint without providing any prior warning to the vehicle operator or user they can contact the Defect Investigations and Recalls group. The Defects group will document the concern and an investigation may follow. The Recalls group monitors, documents and publishes all safety related recall campaigns that are issued by manufacture's as required under the
Motor Vehicle Safety Act.
Information on:
Defect Investigation
Safety Advisories
Vehicle Recalls
Contact:
To report or obtain information on motor vehicle safety-related defects, or manufacturers' recalls, call:
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1-800-333-0510 (long distance, Canada)
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1-613-993-9851 (Ottawa region & from other countries)