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Defect Investigations and Recalls

A major part of Transport Canada's mandate is the enforcement of the Motor Vehicle Safety Act, which includes the investigation into alleged manufacturing safety defects. When Canadians believe that a manufacturing defect may affect the safe operation of a vehicle, tire or child restraint without providing any prior warning to the vehicle operator or user they can contact the Defect Investigations and Recalls group. The Defects group will document the concern and an investigation may follow. The Recalls group monitors, documents and publishes all safety related recall campaigns that are issued by manufacturers as required under the Motor Vehicle Safety Act.

Did You Know?

Your used vehicle could be a danger to you, your passengers, and other road users if recall repairs have not been made.  Do not assume that the previous owner of your vehicle completed the applicable recall repairs.

  • Check the Road Safety Recalls Database to see if your vehicle was ever subject to a recall.
  • If there are any recalls for your vehicle model, contact an authorized dealer, who will verify using the vehicle identification number (VIN) whether your particular vehicle is subject to any outstanding repairs.

Read more...

Notices and Advisories

Contact Us

To report a potential safety-related defect or to obtain information about a recall or an investigation, call:

  • 1-800-333-0510 (toll-free, Canada only)
  • 1-819-994-3328 (Gatineau-Ottawa region or international) 
Date modified:
2012-02-09

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