COVID-19: Guidance material for air operators managing travellers during the check-in procedure at international airports

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Overview

The Minister of Transport has issued an Interim Order to Prevent Certain Persons from Boarding Flights to Canada Due to COVID-19, pursuant to sub-section 6.41 (1) of the Aeronautics Act, effective May 26, 2020, which repeals the previous version signed on May 13, 2020.

This Interim Order is in support of the Public Health Agency of Canada's Minimizing the Risk of Exposure to COVID-19 in Canada Order (Prohibition of Entry into Canada from any country other than the United States) Emergency Order made under the Quarantine Act.

This guidance material, dated May 26, 2020, replaces the April 27, 2020 version. It includes an update to the provincial/territorial self-isolation plan table in Annex D, to now include information for each of the provincial/territorial restrictions and self-isolations plans. The section in this guidance material impacted by this change is Annex D – Provincial/Territorial Restrictions and Self-Isolation Plans.

Step 1. Notification and Confirmation Process – Recommended to be conducted as early as possible, such as when travelers book a flight and/or, at the latest, during the online or in person check-in process (see Annex B1: Pre-Board Notification to Passengers):

  • AIR OPERATORS notify every foreign national that they may be prohibited from entering Canada under any of the emergency orders made under the Quarantine Act.
  • AIR OPERATORS notify every passenger that (in force at 12 pm EDT, April 20, 2020):
    • they must be in possession of face covering or mask (Annex E) prior to boarding;
    • they must wear the face covering or mask at all times during the flight when they are 2 metres or less from another person unless both persons live in the same private dwelling-house or other place that serves that purpose; and
    • they must comply with any instructions from a crew member with respect to wearing the face covering or mask.
  • In addition to the requirements under the Interim Order, Transport Canada is requesting that air operators notify passengers that some provinces and territories have put in place specific measures for self-isolation plans, which must be submitted and reviewed by provincial/territorial authorities before the traveller will be allowed to return home. Annex D provides a summary of the provincial/territorial restrictions and self-isolation plans. The Pre-Board Notification to Passengers can be found in Annex B1 includes this information.
  • PASSENGERS must confirm that they are in possession of a mask or face covering (in force at 12 pm EDT, April 20, 2020 - see section Health Check and Face Covering Verification)

Step 2. Health Check and Face Covering Verification (Questions) – Recommended to be conducted during the online or at airport check-in process (see section Process for Health Check and Face Covering Verification):

  • AIR OPERATORS ask passengers the health check questions, the additional questions and whether they have in their possession a mask or face covering.
  • PASSENGERS answer each health question, including the additional questions and must confirm that they are in possession of a mask or face covering.

Step 3. Observations – Must be conducted during the boarding process (see section Process for Health Check and Face Covering Verification):

  • AIR OPERATORS observe whether passenger boarding the flight exhibit COVID-19 symptoms.
  • AIR OPERATORS verify that every passenger boarding the flight is in possession of a mask for face covering (in force at 12 pm EDT, April 20, 2020).

Step 4. In-flight – To be conducted as appropriate and in accordance with the Interim Order:

  • AIR OPERATORS require passengers to wear a face mask during the flight when the person is 2 metres or less from another person, unless both persons are occupants (subject to the list of exceptions contained in the Interim Order).
  • AIR OPERATORS proceed with in-flight announcement prior to landing in Canada (see Annex B2: In-flight announcement prior to landing in Canada).

    The inflight announcement refers to a Annex C: Coronavirus Form that needs to be filled out by all travellers (subject to the mandatory self-isolation order) for the purpose of contact tracing. Please note that printed forms can be picked up by contacting the regional CBSA Directors, at the major airports (Montreal, Toronto, Calgary and Vancouver). In addition, CBSA has developed the ArriveCAN mobile App as an alternative to the paper form. The mobile app is currently available in the Google Play Store or the Apple App Store. Travellers are encouraged to download the ArriveCAN mobile app and complete the information online to reduce wait times at Canadian airports and limit points of contact.

Foreign Nationals and Quarantine Act

Purpose

To provide guidance to air operators regarding the prohibition of boarding for foreign nationals, which means a person who is not a Canadian Citizen or a permanent resident, and includes a stateless person, travelling to Canada as a final destination.

Process

The management of foreign nationals will require the air operators to ask the following sample questions to each traveller (documentation provided by the traveller may be used to support their response). The questions can be asked through automated check-in kiosks, agents at the check-in counter, or any other means, at the discretion of the air operator. A decision tree model follows to help determine whether the air traveller will be permitted to board the aircraft to Canada based on his/her responses to the following questions; a refusal to respond to any of the questions will result in a denial of boarding.

Sample questions for online check-in or counter check-in

  1. Are you a Canadian citizen, permanent resident, registered Indian under the Indian Act, a protected person under the Immigration and Refugee Protection Act or are you transiting* through Canada?
    • If “Yes”, proceed to Health Check
    • If “No”, proceed to next question
  2. Do you meet one of the exceptions for foreign nationals made under emergency orders pursuant to the Quarantine Act? (see Annex A)
    • If “Yes”, proceed to next question
    • If “No”, deny boarding
  3. Are you travelling for optional or discretionary purposes, including tourism, recreation or entertainment purposes?
    • If “Yes”, deny boarding
    • If “No”, proceed to Health Check

*Special note to air operators about transiting passengers:

When planning flights for passengers that must transit Canada, please be aware that “a person in transit” means that they:

  • arrive and depart from the same airport within a reasonable time frame
  • remain on the airside or sterile area of the airport
  • do not have to go through Customs and formally enter Canada and pick up their bags so they can take their next flight
  • do not move between terminals at an airport, unless they can do so without going through Customs and formally entering Canada
  • do not take a domestic flight to get to another airport so they can catch their next international flight

If a passenger is unable to arrive and depart from a Canadian airport within a reasonable amount of time, they should not attempt to transit through Canada. If no other flight options are available (i.e. the only possible route for that passenger is to transit through Canada), please contact Transport Canada.

Decision Tree Model – Canadian pre-board measures for COVID-19 (Foreign Nationals and Quarantine Act)

A decision tree model follows to help determine whether the air traveller will be permitted to board the aircraft to Canada based on his/her responses. Note: Please see Annex A for a list of exceptions to the question of Citizenship / Permanent Residency

Annex A: Exceptions for foreign nationals seeking entry into Canada made under emergency orders pursuant to the Quarantine Act

  • Immediate family members of a Canadian citizen or a permanent resident which includes: spouse or common-law partner of the person; a dependent child of the person or the person’s spouse or common-law partner; a dependent child of a dependent child of the person or of the person’s spouse or common-law partner; the parent or step-parent of the person or person’s spouse or common law partner; or the guardian or tutor of the person.
  • Person authorized in writing by an officer designated under subsection 6(1) of the Immigration and Refugee Protection Act or by a consular officer of the government of Canada to come to Canada to reunite with immediate family members
  • Crew members as defined in subsection 101.01(1) of the Canadian Aviation Regulations
  • Member of a crew as defined in subsection 3(1) of the Immigration and Refugee Protection Regulations
  • Person who is exempt from the requirements to obtain a temporary resident visa under paragraph 190 (2)(a) of the Immigration and Refugee Protection Regulations, and their immediate family members
  • Person who enters Canada at the invitation of the Minister of Health for the purpose of assisting in the COVID-19 response
  • Person who arrives by any means of conveyance operated by Canadian Forces or the Department of National Defence
  • Member of the Canadian Forces or a visiting force, as defined in section 2 of the Visiting Forces Act, and their immediate family members
  • French citizen who resides in Saint-Pierre-et-Miquelon who has not been outside Saint-Pierre-et-Miquelon / Canada / U.S. in the last 14 days
  • Person or class of persons that the Chief Public Health Officer, appointed under subsection 6 (1) of the Public Health Agency of Canada Act, determines does not pose a risk of significant harm to public health or who will provide an essential service while in Canada
  • Person whom the Minister of Foreign Affairs, the Minister of Citizenship and Immigration or the Minister of Public Safety and Emergency Preparedness determines their presence is in the national interest
  • Person holding a valid work permit, as defined under section 2 of the Immigration and Refugee Protection Regulations, or a person whose application for a work permit was approved under the Immigration and Refugee Protection Act and who has received written notice of the approval, but who has not yet been issued the permit
  • Person holding a study permit, as defined in section 2 of the Immigration and Refugee Protection Regulations or a person whose application for a study permit was approved under the Immigration and Refugee Protection Act, and who received written notice of the approval before noon, Eastern Daylight Time on March 18, 2020, but who has not yet been issued the permit
  • a person permitted to work in Canada as a student in a health field under paragraph 186(p) of the Immigration and Refugee Protection Regulations
  • a person permitted to work in Canada as a provider of emergency services under paragraph186(t) of the Immigration and Refugee Protection Regulations
  • a licensed health care professional with proof of employment in Canada
  • a person who is delivering, maintaining, or repairing medically-necessary equipment or devices
  • a person who is making medical deliveries of cells, blood and blood products, tissues, organs or other body parts, that are required for patient care in Canada during or within a reasonable period of time after the expiry of the Order
  • a person whose application for permanent residence was approved under the Immigration and Refugee Protection Act, and who received written notice of the approval before noon, Eastern Daylight Time on March 18, 2020, but who has not yet become a permanent resident under that Act
  • a worker in the marine transportation sector who is essential for the movement of goods by vessel, as defined in section 2 of the Canada Shipping Act, 2001

Health Check and Face Covering Verification

Purpose

To provide guidance on detecting and managing ill travellers with suspected COVID-19 infection who present themselves at international airports for travel to Canada, or those transiting through Canada on their way to another destination. To limit the spread of COVID-19 from asymptomatic travellers by having them cover their mouth and nose with a non-medical mask or face covering.  To advise air travellers that making a false or misleading response to the Health Check questions could result in a maximum fine of $5,000.  Lastly, to verify that the passenger has a removable mask or face covering.

Process

The management of ill travellers at international airports in the context of the current COVID-19 disease outbreak includes the following steps:

  1. Notification of Requirement for Non-Medical Mask or Face Covering: Passengers are responsible for having an appropriate non-medical mask or face covering for their journey, however, they will need plenty of advance notification and reminders to do so. This can be done at the time of ticket purchase, through advance messaging, and/or during any online check-in. The non-medical mask or face covering is to be used during the flight when the passenger cannot be separated by 2 metres or more from others who are not part of their household, or used at the direction of flight crew. Although operators have implemented a number of measures to provide greater physical distancing, there are still points in the passenger journey that prevent people from maintaining a physical distance of 2 metres. These can include at the screening checkpoint, when handing over identification and other documents to confirm identity, or on board when passengers are seated close to one another. For this reason, all passengers are required to carry with them a removable face covering or mask, for use when directed to do so by a CATSA officer at the screening check point, while boarding or on board when directed by an air operator. Passengers should be ready to cover their mouth and nose during their journey, especially in circumstances where 2 metres of physical separation cannot be observed. A pre-board notification to passengers can be found in Annex B1. For more information on removable non-medical masks or face coverings, see Annex E.
  2. Detection of ill travellers (Visual observation) – Air operators are required to observe and do a health check of all air travellers before they board an international flight to Canada. The health check (identified below) has been approved by the Public Health Agency of Canada and is based on guidance material published by the World Health Organization on February 16, 2020. The health check may be administered by an employee at the check-in counter asking the traveller the questions or via an electronic check-in kiosk. The air operator must advise the air traveller that making a false or misleading response to the health check questions could result in a maximum fine of $5,000. The visual observation for symptoms may be done by an employee at the check-in counter or boarding gate to look for signs that the person is unwell.
  3. Confirmation that passenger has a removable mask or face covering (Visual observation) – air operators are to confirm that passengers are carrying a removable mask or face covering prior to boarding through a visual observation during the boarding process. .  Exceptions to the requirement to have an available removable face covering or mask include: infants, persons with trouble breathing unrelated to COVID-19, unconscious persons or those who would be unable to remove a face mask without assistance.  Air operators should also feel free use their discretion when applying this requirement (e.g., persons with underlying mental or physical condition that would make it challenging for them to wear one). 
  4. Denial of boarding – In the event that the air operator observes that the air traveller has COVID-19 symptoms or that their response to any of the questions on the health check indicates a need to deny boarding (including refusal to answer the questions), the air operator will be required to refuse to board the person for travel for a period of 14 days or until a medical certificate is presented that confirms that the symptoms that the person is exhibiting are not related to the COVID-19 virus.  The air operator is also required to deny boarding if the air traveller refuses to confirm whether or not they have a removable mask or face covering in their possession or if during the boarding process, the air operator is unable to observe that the air traveller has a removable mask or face covering in their possession.
  5. Provide explanation for future travel – Air operators should explain to air travellers who are denied boarding, based on the health check, observation or refusal to answer, that they will need to wait 14 days before they are able to fly to Canada. Alternately, the air traveller will need to provide a medical certificate indicating that the symptoms that they are exhibiting are not related to the COVID-19 virus.
  6. Advise air travellers to follow local health authorities related to COVID-19 – Air operators should advise air travellers who have been denied boarding, due to indicating or exhibiting COVID-19 symptoms, to follow the guidance/direction from the local health authorities for dealing with the COVID-19 infection.
  7. Consular services – Air operators should direct air travellers to the appropriate consular services, as required. Those can be found at www.travel.gc.ca.

Questionnaire for Health Check and Face Covering Verification

Air operator staff should protect should themselves by maintaining more than 2 metres between themselves and travellers wherever possible, which is also known as social or physical distancing. Staff and travellers can also help reduce the inadvertent spread of COVID19 through respiratory droplets by using a non-medical mask or face covering. This will help protect those around them, including their co-workers and passengers. Passengers can be also be instructed to cover their mouth and nose where appropriate, and so long as this does not otherwise impact their safety (e.g., during use of oxygen masks). Travellers should be generally encouraged to wear their face coverings whenever possible, but at a minimum should expect to be asked to cover their mouth and nose:

  • at Canadian airport screening checkpoints, where the screeners cannot always keep two metres of separation between themselves and the passenger;
  • when they cannot physically distance from others, such as in flight, or as directed by the airline employees; and
  • when directed to do so by a public health order or Public Health official.

If there is sufficient separation between people (i.e., two metres or six feet), passengers may be allowed to lower their face covering carefully, with clean hands, if possible.  Air operators should exercise discretion to allow passengers to allow for eating, drinking and changing of the mask or face covering, or for individuals with special circumstances as warranted (e.g., fussy older child, special needs, etc.).

Staff should be instructed to encourage travellers to maintain more than 2 metres distance between themselves while in line.  During the identity verification process, and as part of the visual observation that a passenger has an appropriate non-medical mask or face covering, passengers can be reminded to cover their mouth and nose before going up to the boarding gate counter. After handing over their identity documents and tickets to the air operator representative, a passenger should be asked to step back an appropriate distance, and lower their mask or face covering for a brief identity verification. After the identity verification is complete, the passenger can then re-cover their mouth and nose before collecting their documents from the air operator representative.

If the response (or non-response) to any of the four questions below results in the answer that is in bold, then a denial of boarding must be applied, in accordance with the Interim Order.

Before answering the following questions on the health check, I would like to advise you that providing a false or misleading answer could result in a maximum fine of $5,000.
  1. Do you have a fever and a cough? If Yes or passenger refuses to answer, deny boarding.
  2. Do you have a fever and breathing difficulties? If Yes or passenger refuses to answer, deny boarding.
  3. Have you been refused boarding in the past 14 days due to a medical reason related to COVID-19? If Yes or passenger refuses to answer, deny boarding.
  4. Do you have a removable mask or face covering with which to cover your mouth and nose while moving through the airport and on board the flight? If NO, or if the passenger refuses to answer, deny boarding.

Alternative to the above Health Check Questionnaire

If a foreign country is already performing a health assessment or the air operator wishes to submit an alternative health assessment process, the air operator must submit a request to Transport Canada for an exemption to the Interim Order.

Annex B1 –Pre-board notification to passengers

The pre-board notification can be done online, at automated check-in kiosks by agents at the check-in counter (e.g.,  pre-board announcement), or any other means, at the discretion of the air operator.  However, it is recommended that the passenger be made aware of the requirement to have a mask or face covering in their possession prior to arriving at the airport.

In order to manage the spread of COVID-19, the Government of Canada, along with the provinces and territories have put in place some new measures. 

Prior to boarding this flight you will be required to undergo a health check and a verification that you have a mask or face covering to cover your mouth and nose.  This will involve answering a few simple questions to which you must answer truthfully. Providing a false or misleading answer could result in a maximum fine of $5,000.

The Government of Canada is requiring that all travellers have a removable non-medical mask or face covering to cover their mouth and nose for use through the airport and in-flight to prevent the inadvertent spread of COVID-19 through respiratory droplets. Travellers will need to wear their face mask at all times when they are 2 metres or less away from another person, other than a member of their household, or when directed to do so by an airline official.

As a reminder, no person should board a flight when they are feeling ill as this could potentially put others at risk. Should symptoms such as a fever, cough or difficulty breathing develop while in flight, please notify the flight crew immediately.

Upon your arrival in Canada, all travellers, with the exception of those delivering essential services, will be required to serve a mandatory self-isolation period for 14 days and some provinces and territories have put in place specific measures.  For the following provinces or territories: [NAME provinces or territories in ANNEX D], self-isolation plans must be submitted and reviewed by provincial/territorial authorities before a traveller will be allowed to return home. Please remember to check online information for your final destination point. More information will be provided on self-isolation upon arrival and travellers can speak to a Canada Border Services Officer.

Annex B2 - In-flight announcement prior to landing in Canada

In light of the global pandemic related to COVID-19, the Government of Canada has put in place emergency measures that require mandatory 14-day self-isolation for all persons entering Canada, with few exceptions, even if the person does not have symptoms.  These efforts will help contain the outbreak and limit the spread of COVID-19 in Canada.

All travellers are asked to complete a Coronavirus Form so that public health officials can contact you if needed. [Where applicable, add: These are being distributed now throughout the cabin]. You will be given directions on where to turn in the form upon arrival. As an alternative to the paper form, travellers are encouraged to download the ArriveCAN mobile app, available in the Google Play Store or Apple App Store and complete the required information online. More information will be provided on self-isolation and travellers can speak to a Canada Border Services Officer, inside the terminal.

Travellers are reminded that they must use their mask or face covering during their journey, whenever they are unable to distance from others by at least 2 metres.  Stay safe and be informed about COVID-19 related information from the national, provincial and territorial health authorities.

Thank you for your cooperation.

Annex C: Coronavirus Form

Coronavirus Form

(PDF, 132 KB)

 

ArriveCAN Mobile Application

 

Annex D: Provincial/Territorial Restrictions and Self-Isolation Plans

(Please note that provincial and territorial information is changing on a frequent basis. The table below contains a snapshot of the measures in place as of May 25, 2020. It is best to consult the following government of Canada site to obtain the latest information: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/symptoms/provincial-territorial-resources-covid-19.html?topic=About+COVID-19&about=Where+can+I+get+information+specific+to+my+province+or+territory%3F)

Province/territory Requirement Exceptions

Newfoundland and Labrador
(Including Self-Isolation Plans)

The Chief Medical Officer of Health, pursuant to section 28 of the Public Health Protection and Promotion Act ordered that, effective May 4, 2020:
All individuals are prohibited from entering Newfoundland and Labrador, except for the following:

  • Residents of Newfoundland and Labrador;
  • Asymptomatic workers and individuals who are subject to the Updated Exemption Order effective April 22, 2020; and
  • Individuals who have been permitted entry to the province in extenuating circumstances, as approved in advance by the Chief Medical Officer of Health.

More information on this order can be found at:
www.gov.nl.ca/covid-19
https://www.gov.nl.ca/covid-19/alert-system/public-health-orders/

For those not prohibited from entering the province as per the above order, the Chief Medical Officer of Health ordered that, effective April 27, 2020:

  • All individuals arriving in Newfoundland and Labrador from outside the province must complete a declaration form and submit it to a representative of the Government of Newfoundland and Labrador as identified at their point of entry in the province;
  • All individuals arriving in Newfoundland and Labrador from outside the province must provide specifics of their plan for complying with the requirement to self-isolate for 14 days following their arrival in the province; and
  • All individuals arriving in Newfoundland and Labrador from outside the province must be available for contact with public health officials during the duration of the 14-day self-isolation period.

You can find a copy of the declaration and self-isolation forms at: https://www.gov.nl.ca/covid-19/files/Declaration-Self-Isolation-April-27.pdf.

Travel exemptions can be found at:

https://www.gov.nl.ca/covid-19/public-health-orders/.

https://www.gov.nl.ca/covid-19/files/Travel-Exemption-Order.pdf

For those who believe they qualify for an exemption to enter Newfoundland and Labrador, an application can be submitted on this site: https://www.gov.nl.ca/covid-19/exemption-application-form/ or email covid19info@gov.nl.ca.

For a list of exemptions to the requirement to self-isolate for 14 days, please see: https://www.gov.nl.ca/covid-19/public-health-orders/.

https://www.gov.nl.ca/covid-19/files/Updated-Exemption-Order-April-22-2020.pdf

New Brunswick

Everyone entering NB at any point of entry, including airports, must stop and answer questions by peace officers.  All unnecessary travel in NB is prohibited and peace officers are authorized to turn visitors away when they attempt to enter. Unnecessary travel includes non-residents of NB to make or receive purchases or to visit or for other social purposes.

Travellers coming into the province must self-isolate for 14 days.

Travel Notice: https://www2.gnb.ca/content/dam/gnb/Departments/h-s/pdf/travel-Notice.pdf

More information may be obtained at: https://www2.gnb.ca/content/dam/gnb/Corporate/pdf/EmergencyUrgence19.pdf

For questions related to travel restrictions/exemptions during COVID-19, please call: 1-844-462-8387

Prince Edward Island
(Including Self-Isolation Plans)

All non-essential travel into the province is prohibited. Peace officers are authorized to turn any person(s) away who attempts to enter the province for unnecessary travel and to require any person(s) to leave the province immediately. Screening measures are in place at all entry points to the province including the Charlottetown Airport.

Interprovincial travellers are required to self-isolate for 14 days and must provide details of their self-isolation plan to peace officers at checkpoints.

More information may be obtained at: https://www.princeedwardisland.ca/en/information/health-and-wellness/travel-notice

Pre-travel approval process for necessary travel:

At a minimum of 36 hours in advance of commencing travel, individuals are asked to send their request to publicsafety@gov.pe.ca

https://www.princeedwardisland.ca/en/information/justice-and-public-safety/pre-travel-approval-process

Nova Scotia

No travel restrictions, however anyone who has travelled outside of Nova Scotia (including interprovincial) must self-isolate for 14 days as per provincial public health orders.

More information may be obtained at: https://novascotia.ca/coronavirus/alerts-notices/

Exemptions to self-isolation may be found at: https://novascotia.ca/coronavirus/what-it-means-for-nova-scotians/

Quebec

Anyone returning from outside Canada must self-isolate for 14 days, whether they have COVID-19 symptoms or not. 

All Quebecers are being asked to avoid travelling from one region to another or from one city to another, except where necessary.

In order to protect the most vulnerable populations (Côte-Nord, Nord-du-Québec, Nunavik and Cree Territory of James Bay), checkpoints have been established to limit travel into and out of certain territories. Only essential travel will be authorized, for humanitarian reasons, to work or to practice a profession in workplaces where activities have not been suspended, or to obtain the care or services that individuals’ health status requires.

It should be noted that starting May 4, 2020, some restrictions for travelling within Quebec, between regions and cities, have been lifted and are continuing to be lifted.

More information may be obtained at:  https://www.quebec.ca/en/health/health-issues/a-z/2019-coronavirus/travelling-region-to-another-covid19/


Ontario

No travel restrictions beyond the Public health Agency of Canada order for 14 day mandatory quarantine (no symptoms) or isolation (with symptoms) for those who have recently returned to Canada.

More information may be obtained at: https://www.ontario.ca/page/how-ontario-is-responding-covid-19


Manitoba

The Chief Provincial Public Health Officer an order, effective May 1, 2020, that anyone entering Manitoba, regardless of whether from another country or another province must self-isolate for 14 days.

More information may be obtained at: https://www.gov.mb.ca/asset_library/en/proactive/2020_2021/orders_soe_selfisolation_04302020.pdf

In addition to the above, a further order was issued, effective May 1, 2020, to prohibit travel to Northern Manitoba and Remote Communities.  More information on this order and its exemptions can be found at: https://www.gov.mb.ca/asset_library/en/proactive/2020_2021/orders_soe_northern_04302020.pdf

Exceptions to this requirement include:

  • people who are transporting goods and materials into or through Manitoba;
  • people who provide vital services in Manitoba as specified in the order;
  • aircraft and train crew members;
  • people travelling into Manitoba to facilitate shared parenting arrangements under a custody order or agreement;
  • people travelling into Manitoba for emergency medical purposes;
  • Manitoba residents who regularly travel outside Manitoba to areas that are close to the Manitoba border to work, access health services; and
  • non-Manitoba residents who reside in areas that are close to the Manitoba border and who regularly travel into Manitoba to work, access health services or for other essential purposes

Please see the order for the complete list of exceptions at: https://www.gov.mb.ca/asset_library/en/proactive/2020_2021/orders_soe_selfisolation_04302020.pdf

Saskatchewan

Effective May 19, 2020, the Chief Medical Health Officer ordered travel restrictions for the Northwest Region of Saskatchewan, such that: 

  • No person shall travel to or out of Northwest Region, whether from within the province or otherwise.
  • No person within the Northwest Region shall travel outside the community in which their primary residence is located.
  • Travel is permitted as follows:
  • Persons may return to their primary residence;
  • Employees of, and persons delivering, critical public services and allowable business services;
  • Aboriginal persons engaging in activities such as exercising their constitutionally protected right to hunt, fish and trap for food or engaged in other traditional uses of lands such as gathering plants for food and medicinal purposes or carrying out ceremonial and spiritual observances and practices;
  • Persons who are travelling for medical treatment;
  • Persons travelling for the purposes of attending court where legally required to do so; 
  • Persons may travel to the community closest to their community of primary residence taking the most direct route to obtain essential goods and services when those goods or services are not available in their community of primary residence; and
  • Persons travelling outside the Northwest Region for medical treatment may also stop to obtain essential goods and services outside of the Northwest Region.

More information may be obtained at: https://www.saskatchewan.ca/government/health-care-administration-and-provider-resources/treatment-procedures-and-guidelines/emerging-public-health-issues/2019-novel-coronavirus/public-health-measures/public-health-orders


Alberta
(Including Self-Isolation Plans)

Starting May 20th, all travellers entering Alberta from outside Canada must complete an isolation questionnaire to demonstrate that have the appropriate plans and the necessary supports in place to isolate for 14 days.

The questionnaire detailing the self-isolation plan can be found at: https://formsmgmt.gov.ab.ca/Public/OCMO12443.xdp

Travellers arriving at the Edmonton or Calgary airports from an international destination must stop at the provincial checkpoint for screening:

  • submit a questionnaire detailing their mandatory 14-day isolation plan;
  • undergo a touch-free temperature check; and
  • disclose any COVID-19 symptoms

More information can be found at:
https://www.alberta.ca/covid-19-travel-advice.aspx

Some exemptions apply, as per the Public Health Agency of Canada, see:
https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/latest-travel-health-advice.html

British Columbia
(Including Self-Isolation Plans)

On April 8, 2020, the Government of British Columbia announced that new mandatory self-isolation measures for 14 days are in place for all international travellers arriving in the province at all points of entry. Travellers from outside Canada must go directly to their place of resident upon arrival in the province. The new measures include that all travellers must legally provide a self-isolation plan for review by the province in advance of their arrival.

Self-isolation plans must consider the location of isolation, how the travellers will travel to the isolation location, and any additional support that the traveller may need such as food deliveries, prescriptions, child care, pet care or cleaning supplies. If a traveller does not present a self-isolation plan or does not have a location for self-isolation, provincial accommodation will be made available. Should the traveller not comply with self-isolation requirements and complete an isolation plan, they can face a fine up to $750,000 and/or six months in prison. Self-isolation plans are reviewed at the Vancouver International Airport, and land-border crossings (Peace Arch - Douglas, Pacific, Boundary Bay, and Osoyoos).

For additional information, please consult https://www.gov.bc.ca/returningtravellers.

Workers exempt from the federal Quarantine Act do not have to create a self-isolation plan:

  • Air crew
  • Transportation crew on any plane, train, bus or marine vessel
  • A person invited by the federal Minister of Health to assist with the COVID-19 response
  • A member of the Canadian Forces or a visiting force
  • A person who provides an essential service
  • A person whose presence in Canada is in the national interest (as defined by federal Ministers)
  • A person permitted to work in Canada as a provider of emergency services
  • A person providing medical care or transporting essential medical equipment, supplies, or means of treatment
  • A person who enters Canada to receive essential medical services or treatments, other than services or treatments for COVID-19

Yukon
(Including Self-Isolation Plans)

Entry into Yukon is only permitted for the purpose of:

  • Travel to that person’s place of residence in Yukon;
  • Travel to stay with a family member who is a resident in Yukon, as defined in the Border Control Measures Order;
  • Delivering a critical or essential service in Yukon or the BC-Yukon Border areas, as defined in the Health Protection Order;
  • Transiting through Yukon to a neighbouring jurisdiction (24-hour limitation);
  • Exercising an Aboriginal or treaty right (for the time needed to exercise the right).

Upon entry into Yukon, individuals will be met by a Civil Emergency Measures Act (CEMA) enforcement officer. The individual must fill out and sign a declaration form that includes their name, address, contact information, recent travel history, purpose for travel to Yukon and a self-isolation plan.

More information can be obtained at:  https://yukon.ca/en/information-self-isolation; and

https://yukon.ca/sites/yukon.ca/files/eco/eco-information-people-entering-yukon-april-5-2020.pdf

For limited exceptions to this legal requirement, please read:

Northwest Territories
(Including Self-Isolation Plans)

The Northwest Territories (NWT) Chief Public Health Officer has prohibited all travel into the Northwest Territories.

Those permitted to enter the NWT must self-isolate and stay at the self-isolation location for 14 days in Yellowknife, Inuvik, Hay River or Fort Smith only. No NWT resident is allowed to self-isolate in a small community or other regional centre, other than the four listed communities if they have returned from outside the NWT.

This is a measure to avoid overwhelming health centres in small remote communities, and ensure those exposed to COVID-19 are close to well-equipped hospital care.

Travellers will need to:

More information is available at: https://www.hss.gov.nt.ca/en/services/coronavirus-disease-covid-19/information-travellers.

Some additional requirements have been established for essential workers regarding self-isolation plans.  For Supply Chain Workers, Flight Crew and Airline Employees who will be in the NWT for less than 36 hours, they will not be required to have a self-isolation plan, but will need to self-monitor and comply with social distancing protocols.

More information can be found at: https://www.gov.nt.ca/covid-19/en/services/travel-moving-around/travellers-arriving-nwt

Only the following can enter the NWT: 

  • NWT residents;
  • Persons providing services in the course of importation/ exportation of goods and other supply chain transportation workers;
  • Flight crews;
  • Persons engaged in providing essential services;
  • Persons engaged in providing support services to essential services workers;
  • Person travelling from Nunavut for medical travel;
  • Persons participating in traditional harvesting and on the land activities that cross the NWT border but do not enter any communities;
  • Transient workers in the mineral and petroleum resources industry;
  • Persons involved in working on the construction of GNWT capital infrastructure projects;
  • Corrections Officers and inmates in transit;
  • Persons otherwise exempted under exceptional circumstances by the Chief Public Health Officer.

Nunavut
(Including Self-Isolation Plans)

Nunavut’s Chief Public Health Officer (CPHO), has issued an order, effective April 26, 2020, to prohibit all travel within Nunavut that originated from across any inter-jurisdictional border. Only Nunavut residents and critical employees will be allowed into the territory.

Residents will have to provide proof of residency to be allowed to fly into Nunavut or provide proof with a letter from the Chief Public Health Officer that they are an exempted critical worker. Prior to returning to Nunavut, residents will be required to undergo a mandatory 14-day isolation period at a designated isolation site. Isolation sites are listed below. All accommodations, food and necessities for all travelers will be provided for free during the isolation period. At the end of the 14 days, residents with no symptoms will be cleared to return to their home community. Medical travel clients and escorts must complete a minimum 14 day isolation period, either prior to or immediately upon their return, at a place designated by and at the direction of the Chief Public Health Officer.

Depending where they are travelling from, the Government of Nunavut will provide isolation at four different sites:

  • Ottawa, Ontario;
  • Winnipeg, Manitoba;
  • Edmonton, Alberta;  or
  • Yellowknife, Northwest Territories

Travellers will be required to provide their clearance from the Chief Public Medical Officer and proof of Nunavut residency before being allowed to board the aircraft.

More information is available at: https://www.gov.nu.ca/health/information/covid-19-novel-coronavirus.

The following are exceptions for entering Nunavut: 

  • Nunavut residents with a  letter from the Chief Public Health Officer;
  • Nunavut residents returning to Nunavut from medical travel, and any medical travel escorts, authorized by the Chief Public Health Officer;
  • Persons providing services in the course of importation/ exportation of goods and other supply chain workers;
  • Flight crews working on any flights arriving in Nunavut, including medical evacuation flights;
  • Persons engaged in providing critical services;
  • Persons engaged in providing support services to critical services workers;
  • Nunavut Inuit exercising their hunting rights;
  • A person from outside of Nunavut, who has an Aboriginal or treaty right to harvest in an area of Nunavut;
  • Transient workers in operating mines who enter Nunavut on private flights operating directly to and from the mine site;
  • Persons being transported to a correctional facility in Nunavut, along with those persons engaged in the transportation;
  • Persons being transported to or from a hospital or health facility outside Nunavut, including patients and those required to travel with those patients;
  • Members of the Canadian Armed Forces and civilian employees posted to the Canadian Forces Stations in Alert and Eureka who enter Nunavut on military flights operating directly to and from the stations;
  • Any foreign national, including a Temporary Foreign Worker entitled to enter Canada pursuant to Federal Orders-in-Council, with an urgent and substantial need to enter Nunavut bearing a letter of authorization from the Chief Public Health Officer;
  • Any other Person with an urgent and substantial need to enter Nunavut bearing a letter of authorization from the Chief Public Health Officer; and
  • Any Person, including flight and vessel crewmembers who enter Canada at a fixed or temporary Port of Entry in Nunavut who is permitted to enter Canada pursuant to Federal Orders-in-Council.

Annex E: Removable Non-Medical Mask or Face Covering

It is important to understand that non-medical masks or face coverings have limitations and need to be used safely. Non-medical masks or face coverings are protective layers of absorbent fabric (e.g., cotton) that snugly fit over the nose and mouth and are secured to the face with ties or ear loops. They prevent respiratory droplets from contaminating others or landing on surfaces. Non-medical masks or face coverings alone will not prevent the spread of COVID-19. One must consistently and strictly adhere to good hygiene and public health measures, including frequent hand washing and physical (social) distancing.

Safe Use of Removable Non-Medical Masks or Face Coverings

Removable masks or face coverings SHOULD:

  • Should be made of multiple layers of absorbent fabric (e.g., cotton)
  • Cover the mouth and nose  (without big gaps)
  • Fit securely to the head with ties or ear loops
  • Allow for easy breathing
  • Be changed as soon as possible if damp or dirty
  • Stay the same shape after machine washing and drying

Removable masks or face coverings SHOULD NOT:

  • Be placed on children under the age of 2
  • Be placed on anyone who has trouble breathing or is unconscious
  • Be placed on anyone unable to remove them without assistance
  • Be made exclusively of plastic sheeting or materials that easily fall apart (e.g., tissues)
  • Be shared with others
  • Impair vision or interfere with tasks

When using a removable mask or face covering:

  • wash hands immediately before putting it on and immediately after taking it off (in addition to practicing good hand hygiene while wearing it)
  • it should fit well (non-gaping)
  • allow for easy breathing
  • do not share it with others

When wearing a mask or face covering, take the following precautions:

  • avoid touching the face covering or mask while using it
  • change a cloth face covering or mask as soon as it gets damp or soiled
  • put it directly into the washing machine or a bag that can be emptied into the washing machine and then disposed of
  • cloth face coverings or masks can be laundered with other items using a hot cycle, and then dried thoroughly
    • non-medical masks that cannot be washed should be discarded and replaced as soon as they get damp, soiled or crumpled
    • dispose of masks properly in a lined garbage bin

Poster on Face covering requirements for air travellers

Face covering requirements for air travellers

(PDF, 608 KB)

 

Poster on COVID-19 – Health Check for all air passengers travelling to Canada from international locations

Travelling from overseas to Canada by air? New COVID-19 restrictions in effect

(PDF, 367 KB)

 
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