Grant and Contribution Service Standard Report Card, 2018 to 2019

From: Transport Canada

Learn the results of our service standard performance for 2018 to 2019.

On this page

Overview of results

Overall, the results of this years’ service performance shows continued improvement in operational performance under normal circumstances.

All programs exceeded performance targets for the department’s mandatory service standards related to acknowledgement of receipt of funding applications and most programs met the performance target to issue payments.

The overall average service performance for all programs and all standards exceeded 90%.

Areas for improvement

Moving forward, Transport Canada will continue to look for opportunities to enable ongoing improvement in the way we deliver grant and contribution programs, including increasing the annual service standard performance target from 80% to 90%.

The following tables show the service performance results of each transfer payment program, by service standard.

Mandatory departmental service standards

Acknowledge receipt of application

Program name 2017 to 2018 2018 to 2019
Number of occurrences Number of occurrences met Performance (%) Number of occurrences Number of occurrences met Performance (%)
Airports Capital Assistance Program 40 39 98 59 59 100
Contribution in Support of Boating Safety 0 0 0 21 21 100
Grants and Contributions to Support Clean Transportation Program 20 20 100 15 15 100
Community Participation Funding Program 96 94 98 109 99 91
Rail Safety Improvement Program 135 133 98 212 212 100
Program to Advance Indigenous Reconciliation 54 54 100 94 94 100
Contribution to Advance Transportation Innovation 38 38 100 0 0 0
Program to Protect Canada's Coastlines and Waterways - - - 100 99 99
Port Asset Transfer Program - - - 2 2 100
National Trade Corridors Fund 357 357 100 205 198 97
Grants and Contributions to support the Transportation Assets Risk Assessment initiative - - - 11 11 100
Grants and Contributions for the Northern Transportation Adaptation Initiative 0 0 0 8 8 100

Issue payment

Program name 2017 to 2018 2018 to 2019
Number of occurrences Number of occurrences met Performance (%) Number of occurrences Number of occurrences met Performance (%)
Airports Capital Assistance Program 53 50 94 59 56 95
Asia-Pacific Gateway and Corridor Transportation Infrastructure Fund 26 22 85 11 9 82
Contribution in Support of Boating Safety 31 27 87 21 10 47
Community Participation Funding Program 43 42 98 99 98 99
Grants and Contribution to Support Clean Transportation Program 18 16 88 2 1 50
Gateways and Border Crossings Fund 47 44 94 35 29 83
Rail Safety Improvement Contribution Program 31 30 97 48 44 92
Grant for Innovative Solutions Canada - - - 5 5 100
Grants and Contributions for the Northern Transportation Adaptation Initiative 0 0 0 2 2 100
Grants and Contributions to support the Transportation Assets Risk Assessment initiative - - - 4 4 100
National Trade Corridors Fund 0 0 0 34 32 94
Program to Advance Indigenous Reconciliation 10 9 90 32 32 100
Contribution to Advance the Transportation Innovation 0 0 0 7 7 100
Port Asset Transfer Program - - - 5 3 60
Program to Protect Canada’s Coastlines and Waterways - - - 26 21 81
Airports Operations and Maintenance Subsidy Program 12 12 100 13 12 92
Allowances to former employees of Newfoundland Railways, Steamships and Telecommunications Services transferred to Canadian National Railways 12 10 83 12 12 100
Contribution Program for the Centre of Excellence for Marine Transportation of Oil and Liquefied Natural Gas 6 4 67 3 3 100
Ferry Services Contribution Program 25 24 96 28 28 100
Grant to the International Civil Aviation Organization (ICAO) for Cooperative Development of Operational Safety and Continuing Airworthiness Program (COSCAP) 0 0 0 1 1 100
Grant to the Province of British Columbia in respect of the provision of ferry and coastal freight and passenger services 0 0 0 2 2 100
Labrador Coastal Airstrips Restoration Program 1 1 100 1 1 100
Northumberland Strait Crossing Subsidy Payment under the Northumberland Strait Crossing Act (S.C., 1993, c. 43) 0 0 0 1 1 100
Contributions to provinces toward highway improvements to enhance overall efficiency and promote safety while encouraging industrial development and tourism from a regional economic perspective: Outaouais Road Development Agreement 4 4 100 3 3 100
Payments to other governments or international agencies for the operation and maintenance of airports, air navigation and airways facilities 0 0 0 2 2 100
Payments to the Canadian National Railway Company in respect of the termination of the collection of tolls on the Victoria Bridge, Montreal and for rehabilitation work on the roadway portion of the Bridge (Vote 107, Appropriation Act No. 5, 1963, S.C., 1963, c. 42) 5 5 100 5 5 100
Remote Passenger Rail Program 10 10 100 12 11 92
Road Safety Transfer Payment Program 24 24 100 9 9 100
Transportation Association of Canada 11 11 100 11 9 82
Canadian Transportation Research Forum's Scholarship Program 1 1 100 1 1 100

Program-specific service standards

Review of application

Program name 2017 to 2018 2018 to 2019
Number of occurrences Number of occurrences met Performance (%) Number of occurrences Number of occurrences met Performance (%)
Airports Capital Assistance Program 41 39 95 33 30 91

Sending draft agreement

Program name 2017 to 2018 2018 to 2019
Number of occurrences Number of occurrences met Performance (%) Number of occurrences Number of occurrences met Performance (%)
Airports Capital Assistance Program 20 19 95 39 39 100

Contact us

For more information on our service standard performance as it relates to grant and contribution programs, or to make a complaint, contact the Centre of Expertise on Transfer Payments.

Centre of Expertise on Transfer Payments
Transport Canada
Place de Ville Tower C, AHIA
Ottawa, ON K1A 0N5

Email: TC.FundingPrograms-ProgrammesdeFinancement.TC@tc.gc.ca

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