Help for drone retailers

Customers often expect retailers to provide information about licensing and safety from the place they buy their drone. Retailers can use these products to support a safe and educated drone community.

On this page

Inform your customers

All drone pilots flying drones between 250g and 25kg must register their drone. Drone pilots also need to get a drone pilot certificate. Drones under 250g do not need to be registered and do not require a pilot certificate but pilots are still responsible for flying safely. Drones over 25 kg also do not need to be registered, but require a special flight operations certificate instead.

There are two main categories of drone operations: basic and advanced. When a customer is buying a drone, it's important they consider whether they will be conducting basic or advanced operations, and select a drone accordingly.

Canada.ca/drone-safety has all of the services and information they’ll need to get flying.

Download or order print materials and signage

You can use our official material in-store or on location. Guide people to where they can find the rules (e.g. banner or poster), or order something that people can take with them (e.g. postcards or stickers).

Postcards

While supplies last, you can order a free shipment of up to 1,000 of these postcards. Email TC.RPASInfo-InfoSATP.TC@tc.gc.ca to order.

Drone Safety
Know before you go!

Text description

When you fly your drone, you’re a pilot.
Understand the rules that apply to you and where it’s safe to fly. Register your drone and get your pilot certificate online at: Canada.ca/drone-safety.

Note: These postcards are bilingual and are printed double sided in English and French.

Full colour
Size: 5” x 7” with bleed


 

Stickers

Drone Safety
Know before you go!
Canada.ca/drone-safety

Text description

PDF, 381 KB

Full colour with bleeds
Paper : Crack-and-peel
Size: 2”x 3” with bleed


 

Pull-up banner

Drone Safety
Know before you go!
Canada.ca/drone-safety

Text description

PDF, 737 KB

Full colour

Size: 31.5”x83.5”, plus 6” bleed at the bottom


 

Podium sign

Drone Safety
Know before you go!
Canada.ca/securite-drones

Text description

PDF, 2033 KB

Print on 1/8” PVC board

Size: 27” x 12”, bleed


 

Media content

Retailers and collaborators are encouraged to use/embed TC infographics, web banners, and YouTube videos.

Infographics


Find your drone category

(PDF 519 Kb)

Text description

Know before you go!

Find your drone category

You need a pilot certificate – basic operations to:

  • Fly more than 30 m from bystanders
  • Fly in uncontrolled airspace (where no air traffic control is provided)

You need a pilot certificate – advanced operations to:

  • Fly less than 30 m from or over bystanders
  • Fly in controlled airspace with air traffic control approval

You need a Special Flight Operations Certificate to fly:

  • At an advertised event
  • A drone over 25 kg
  • Above 122 metres (400 feet) - approximately a 30-storey building

Canada.ca/drone-safety


How to mark your drone:

(PDF, 443 KB)

Text description

Know before you go!

How to mark your drone:

Register your drone through the Drone Management Portal

Mark your drone with its registration number.

(Image of a drone and zoom in on its registration number: C-1827459426)

The registration number must be clearly visible on the drone.

You can use:

  • permanent marker
  • permanent label
  • engraving

Canada.ca/drone-safety


Where can you fly your drone?

(PDF, 639 KB)

Text description

Know before you go!

Where can you fly your drone?

Register your drone and get your basic or advanced drone pilot certificate at:
Canada.ca/drone-safety

Use this map to find a safe site to fly your drone:

https://nrc.canada.ca/en/uav-site-selection/

Always respect the privacy of others while flying

Fly your drone:

  • where you can see it at all times
  • below 122 m (400 ft)
  • 1.9 km from heliports / 5.6 km from airports and outside controlled airspace
  • away from emergency sites and advertised events (concerts, parades)

Basic operations:

  • Fly 30 m horizontally from bystanders

Advanced operations:

For eligible drones

  • Get permission from NAV CANADA to fly in controlled airspace: navcanada.ca/rpas
  • Fly near or over bystanders

Canada.ca/drone-safety


 

Drones less than 250 g

(PDF 1,071 Kb)

Text description

Know before you go!

Drones less than 250 g

Drones that weigh less than 250 grams are also known as microdrones.

If you fly a microdrone, you must:

Fly safely—don’t put people or other aircraft in danger

  • Avoid emergency sites and restricted airspace (forest fires, first responder perimeters)
  • Follow provincial, territorial or municipal rules that may also apply, including rules about privacy and trespassing: canada.ca/safe-legal-drones

You should:

  • Keep your drone below 122 metres (400 feet) in the air – approximately a 30-storey building
  • Keep your drone where you can see it
  • Avoid advertised events
  • Avoid airports

You don’t need to:

  • Register your drone
  • Get a drone pilot certificate

Maximum take-off weight

If the take-off weight of your drone is 250 g or more, it isn’t a microdrone. You must register it and get a drone pilot certificate.

The maximum take-off weight of your drone includes batteries or anything you attach to it, like:

  • communications equipment
  • sensors
  • cameras
  • lights

If you break the rules, you could be fined $1,000 (for an individual) or $5,000 (for a corporation)

Canada.ca/drone-safety


 

Videos

See our full “Know Before You Go” playlist on YouTube or check out these videos.

Title Description Length Preview

Canada’s New Drone Safety Rules

New drone safety rules in effect June 1, 2019.

Wonder if you need to register your drone, take an exam or where you can fly?

Learn about the two main categories of drone operation in Canada: basic and advanced, and the set of rules drone pilots must follow for each category.

Know before you go!
Canada.ca/drone-safety

2:27

Drone Safety Tips and Best Practices

New drone safety rules in effect June 1, 2019.

Flying a drone for the first time?

Learn about some of the important rules, tips and best practices that you need to keep in mind to fly your drone safely and respectfully.

Know before you go!
Canada.ca/drone-safety

2:24

How to prepare before each drone flight

New drone safety rules in effect June 1, 2019.

Getting ready to fly your drone?

Learn what you need to do before heading out for a flight.

Know before you go!
Canada.ca/drone-safety

2:04

Interest in Aviation Starts with Drones!

Interested in aviation for fun, research or a career? Explore the possibilities by starting with a drone pilot certificate.

Know before you go!
Canada.ca/drone-safety

00:51

Social media - #dronesafety

We are on social media. Like, share, or retweet our posts to promote drone safety and the new rules.

Follow:

More swag

Want to help us promote drone safety, but you don’t see anything here that works for you? Email us with your idea for a different product, and we’ll see what we can do!

Date modified: