If you are having a safety-related problem with your vehicle, your tires or a child car seat, complete the defect complaint form.
This table lists the defect investigations that Transport Canada has recently closed. Investigations are closed when a defect is identified and a recall notice is issued by the manufacturer, or when the evidence collected does not indicate the existence of a safety-related defect.
| Transport Canada file no. | Year, make, model | Outcome of defect investigation | Date closed |
|---|---|---|---|
|
3280-03-81 |
Honda CR-V |
Electronic Power Steering (EPS) gearbox malfunction may result in significant reduction in steering assist: Manufacturer issued TC Recall No. 2024-119 |
2024-03 |
|
3280-07-51 |
Volkswagen Golf Volkswagen Golf Wagon Volkswagen GTI Volkswagen Jetta Audi A3 Sedan |
Fuel Tank Suction Jet Pump Failure Creating Risk of Fuel Leak or Engine Stall: Manufacturer issued TC Recall No. 2024-095 |
2024-03 |
|
3280-09-30 |
Arctic Cat snowmobiles |
Drive clutch failures creating risk of flying metallic fragments: Manufacturer issued TC Recall No. 2023-663 |
2024-02 |
|
3280-14-59 |
Ford Escape Ford Explorer |
Chrome trim peeling on power window switches creating risk of cut: This defect investigation was deactivated as there was insufficient evidence to support a finding of a safety-related defect. Transport Canada received and documented only one related complaint report. The report involved a minor superficial finger laceration that did not require any medical attention, did not result in driver distraction or any other unsafe situation. It may also be possible for consumers to see that the chrome trim has started to peel or to feel it coming loose. The problem therefore appears to develop gradually in such a manner that a consumer would be expected to take corrective action. If any new information is received that support a different finding, Transport Canada will re-evaluate the situation and, if necessary, reopen the investigation. In April 2023, Ford implemented Customer Satisfaction Program No. 22B37 to proactively replace the power window switch chrome tips on all affected vehicles. This program will be in effect for 10 years or 240,000 kilometers from the warranty start date of the vehicle, whichever occurs first, and it will be performed on all affected vehicles at no charge to vehicle owners. |
2023-12 |
|
3280-13-14 |
Kia Sorento |
Loss of headlights while driving: Manufacturer issued TC Recall No. 2023-449 |
2023-10 |
|
3280-11-46 |
Kia Telluride |
Trailer Lighting Module Fire: Manufacturer issued TC Recall No. 2022-468 |
2023-06 |
|
3280-11-45 |
Hyundai Palisade |
Trailer Lighting Module Fire: Manufacturer issued TC Recall No. 2022-472 |
2023-06 |
|
3280-11-40 |
Hyundai Santa Fe Sport |
Rear parking assist system (RPAS) sensor fire: Manufacturer issued TC Recall No. 2022-659 Note that the 2017 and 2018 model year Hyundai Santa Fe Sport sport-utility vehicles were not included in the recall because they are equipped with different sensors and the sensors are not subject to the issue. |
2023-02 |
|
3280-11-39 |
Nissan Rogue |
Corrosion in main harness (M74) to body harness (B42) connector resulting in electrical short and vehicle fire: Manufacturer issued TC Recall Nos. 2022-017 and 2022-675 Note that Transport Canada did not find any evidence that the issue existed on model year 2018 Nissan Rogue vehicles. The 2018 model year vehicles are equipped with a sealed connector. |
2023-02 |
|
3280-03-63 |
Ford F150 |
Loss of electric power steering assist: Transport Canada received and documented numerous complaint reports associated with this defect investigation; however, the number of reports compared to the vehicle population in Canada was very low. The nature of the complaint reports varied significantly as did the underlying causes. Many reports stemmed from normal vehicle wear and tear. No common root cause or defect trend was identified. The department is also not aware of any injuries or fatalities in these reports. In light of the above, this defect investigation was deactivated. |
2023-02 |
|
3280-09-24 |
Ford Fiesta Ford Focus |
Loss of Propulsion in Vehicles Equipped with the DPS6, Dual-Clutch PowerShift Six-Speed Automatic Transmission: Transport Canada received and documented 2,036 complaints associated with this defect investigation. The large number of complaints was influenced by the significant media attention given to problems experienced by consumers with the subject transmission as well as class action lawsuits against the manufacturer. The complaints related to a variety of issues affecting the performance of the transmission (i.e., the transmission may slip, buck, kick or jerk resulting in harsh vehicle accelerations or hesitations). Often, repeated visits to the dealer were necessary to service the transmission and the cost of repairs could be significant. To date, Transport Canada is not aware of any collision or injury linked to the poor performing transmission. Two allegations of low-severity collisions were reviewed and the evidence did not support that the collisions were related to transmission issues. Ford issued a number of customer satisfaction programs and warranty extensions to address quality/durability issues and improve customer satisfaction. Transport Canada is encouraging owners of subject vehicles to either contact their local dealer or enter their vehicle identification number (VIN) in Ford's recall lookup tool to verify if there are any outstanding field service actions. This defect investigation was deactivated as there was insufficient evidence to support a finding of a safety-related defect. If any new information is received that support a different finding, Transport Canada will re-evaluate the situation and, if necessary, reopen the investigation. |
2022-07 |
|
3280-40-11 |
Evenflo Symphony car seats Evenflo SafeMax car seats |
Frayed harness straps: Transport Canada opened this defect investigation in 2019 after receiving 12 reports of frayed harness straps in the subject child car seats. During the investigation, the department received an additional 141 similar reports. The department noted that, in a few cases, the damage to the harness straps was caused by the straps rubbing against excess of plastic (i.e., “mold flash”) in the diverter area, a problem that has since been addressed by the company. However, the investigation found that, in the majority of cases, the damage to the harness straps was caused by external factors (i.e., small animals). In those cases, we also found damage to other straps, the seat shell, foam and/or seat cover. The department is not aware of any related harness strap failure, injury or fatality. Based on these investigation findings, Evenflo published an educational blog on car seat inspection and cleaning that would help in the early detection of possible problems. In light of the above, this defect investigation was deactivated. Transport Canada strongly encourages consumers to follow the recommendations in Evenflo’s publication. |
2022-06 |
|
3280-38-10 |
Hyundai Elantra |
The Driver Airbag Inflator Produced by ARC Automotive, Inc. May Rupture During Frontal Airbag Deployment Resulting in Metal Fragments Being Propelled into the Passenger Compartment: Transport Canada opened this defect investigation in 2016 after the department received a report of a fatal incident. The department’s investigation into this incident and the potential root cause for the airbag inflator rupture was extensive and thorough. The investigation included a full audit of ARC Automotive’s airbag inflator manufacturing and quality assurance processes as well as the inspection and testing of identical airbag inflators recovered from the field (ref. TC Recall No. 2018-173). While the root cause of the fatal airbag inflator rupture incident remains undetermined, the testing provided a 99% confidence level that the driver airbag in 2009 Hyundai Elantra passenger cars in Canada would deploy normally. During the course of the investigation, Transport Canada also learned in 2020 of a similar driver airbag inflator rupture with injury in a 2009 Hyundai Elantra passenger car in the Middle East. As a result of this second incident, the department requested that Hyundai recall Canadian vehicles equipped with inflators built from the same lot, and the manufacturer issued TC Recall No. 2020-159. The recalled parts were sent back to the supplier for examination and testing, and they all passed quality review. Rare occurrences of rupture involving other ARC inflator models occurred during quality control and actual vehicle crashes abroad in other manufacturers' vehicles. These incidents prompted containment and safety recall actions of inflators built within the same lots. They also resulted in ARC Automotive implementing improved quality control processes in 2018. In light of the above, this defect investigation was deactivated, but the department has opened a separate investigation at the issue assessment level to continue to work with the U.S. NHTSA in an effort to try and identify the root cause of ARC airbag inflator ruptures in other vehicle makes and models. |
2022-06 |
|
3280-09-28 |
BRP Can-Am Spyder RT & F3 |
Loss of propulsion due to failure of the belt transmission's front sprocket: Manufacturer issued TC Recall No. 2022-258 |
2022-06 |
|
3280-04-80 |
Kia Forte |
Rear brake line failure due to corrosion: Manufacturer issued TC Recall No. 2022-222 |
2022-06 |
|
3280-10-65 |
Nissan Altima 2013-2014 |
Failure of the left or right rear lower suspension link: Transport Canada opened this defect investigation in 2019 after documenting six reports of rear lower control arm failures that happened while driving. During the investigation, the department received an additional 34 similar reports. The investigation found that corrosion caused the control arms to fail. Most drivers reported drivability concerns, but also reported being able to control the vehicle. A joint testing program conducted by Transport Canada, the National Highway Traffic Safety Administration (NHTSA) and Nissan confirmed that a vehicle could be safely controlled when a control arm fails. The department is not aware of any collisions, injuries and/or fatalities related to this issue. To address this quality/durability issue and improve customer satisfaction, Nissan released a voluntary service campaign to replace the rear lower control arms on affected vehicles. In light of the above, this defect investigation was deactivated. Transport Canada encourages owners of affected vehicles to have the rear lower control arms replaced under the Nissan service campaign. Owners with questions about this campaign should contact Nissan or a local dealership service department. |
2022-01 |
|
3280-11-38 |
Kia Sorento |
Trailer lighting module fire or loss of trailer lights: Transport Canada received and documented three reports of fires in Kia Sorento sport-utility vehicles. The defect investigation determined that the fires involved trailer wiring harnesses that were not approved by Kia, and that were also installed incorrectly. Owners of subject vehicles equipped with an accessory trailer wiring harness should take their vehicle to a dealer for an inspection. In the course of the investigation, Kia identified a potential problem with genuine Kia accessory generation 1 and 2 trailer wiring harnesses and issued voluntary recall RC122 involving 2015-2019 Kia Sedona, 2016-2019 Kia Sorento and 2017-2019 Kia Sportage. Transport Canada later received, documented and shared with Kia a report of an inoperative trailer harness on a 2019 Kia Sorento. This information prompted further investigation and allowed Kia to identify a defect in genuine Kia accessory generation 3 trailer wiring harnesses installed by authorized dealers that could result in a loss of trailer lights. Kia issued TC Recall No. 2021-680 involving 2015-2021 Kia Sedona, 2016-2020 Kia Sorento and 2017-2019 Kia Sportage. In light of the above, this defect investigation was deactivated. |
2021-12 |
|
3280-08-71 |
Hyundai Santa Hyundai Hyundai Kia Forte Kia Optima Kia Rondo Kia Sorento Kia Sportage Note: Vehicles equipped with 2.4L « Theta-II MPI » engine |
Engine failure resulting in loss of propulsion and/or vehicle fire: Hyundai issued TC Recall Nos. 2019-095, 2021-033, 2021-612 and 2021-674. Kia issued TC Recall Nos. 2019-099, 2020-597, 2021-040 and 2021-424. In light of the above, this defect investigation was deactivated, but the department is monitoring the effectiveness of 'Knock Sensor Detection System' (KSDS) software updates. |
2021-12 |
|
3280-08-70 |
Hyundai Hyundai Hyundai Kia Forte Kia Rondo Kia Soul Note: Vehicles equipped with a 2.0L "Nu" engine |
Engine failure resulting in loss of propulsion and/or vehicle fire: Hyundai issued TC Recall Nos. 2021-034, 2021-252, 2021-573 and 2021-575. Kia issued TC Recall Nos. 2020-535, 2020-597, 2021-039, 2021-224, 2021-225, 2021-666 and 2021-733. In light of the above, this defect investigation was deactivated, but the department is monitoring the effectiveness of 'Knock Sensor Detection System' (KSDS) software updates. |
2021-12 |
|
3280-09-25 |
Ram 1500 Dodge Durango |
Inadvertent Vehicle Rollaway from a Parked Position in Vehicles Equipped with an Electronic Rotary Gear Selector: Transport Canada opened this defect investigation in 2016 after the department received and documented three reports alleging that a vehicle equipped with a rotary gear shift selector rolled away while the driver was exiting. During the course of the investigation, Transport Canada received an additional 14 similar reports. The department found that, in most cases, the driver had not placed the shift selector in ‘Park’ before exiting the vehicle. The driver’s familiarity with the operation of the rotary gear shift selector may have also played a role. In mid-2017, FCA introduced a new feature called ‘AutoPark’, which automatically shifts the transmission into ‘Park’ if the driver unbuckles the seatbelt and opens the door. The feature eliminates the possibility of the driver exiting the vehicle without engaging the ‘Park’ position. Starting in 2018, the manufacturer offered this feature as a free update to owners of 2013-2017 model year vehicles. Transport Canada has not received any related reports on vehicles with this feature. In light of the above, this defect investigation was deactivated. Transport Canada recommends that owners of 2013-2017 model year vehicles have this software update installed. |
2021-11 |
|
3280-09-27 |
Husqvarna Vitpilen 701 2019-2020 |
Rear axle nut separation:
Manufacturer issued TC Recall No. 2021-379 |
2021-07 |
|
3280-04-73 |
Ford Escape |
Intermittent brake booster vacuum leak resulting in hard brake pedal and extended stopping distances: In 2017, Transport Canada received and documented two complaint reports of hard brake pedal on Ford Escape sport-utility vehicles. The two occurrences took place shortly after purchasing the vehicles new and were diagnosed to have been caused by a leaking brake booster. Ford identified a small number of brake boosters produced by their supplier over a two day period that may have been assembled incorrectly and could potentially have a small vacuum leak. After reviewing the manufacturer’s complaint and warranty data, it was noted that the number of occurrences was very low and that the problem presented itself early in the vehicle’s life, mostly on first start in the morning, and with a clear indication of a change in pedal feel to the driver. Transport Canada has not received any new complaint reports since 2017. The department is also not aware of any collisions, injuries and/or fatalities related to this issue. In light of the above, this defect investigation was deactivated. |
2021-03 |
|
3280-10-68 |
Land Rover Range Rover Sport |
Detachment of the rear spoiler upper cover, which may create a hazard for other road users or bystanders: Manufacturer issued TC Recall No. 2020-473 |
2020-10 |
|
3280-03-58 |
Ford Fusion Lincoln MKZ |
Loss of Power Steering Assist: In June 2013, Transport Canada opened an investigation after receiving four complaints involving the loss of electric power steering assist in the subject vehicles. During the course of the investigation, the manufacturer identified a defect with a connector in the power steering module in some 2011 to 2013 model year vehicles, resulting from a production change at the supplier level, and issued TC Recall No. 2015-224 in May 2015. All 2010 model year vehicles were built prior to the production change and are not affected by the defect. Transport Canada did not identify a latent defect in 2010 model year vehicles. The department is also not aware of any related collisions, injuries and/or fatalities. In light of the above, this defect investigation was deactivated. |
2020-08 |
|
3280-11-37 |
Hyundai Santa Fe Hyundai Santa Fe Sport Hyundai Santa Fe XL Hyundai Veracruz |
Trailer lighting module fire: |
2020-05 |
|
3280-10-62 |
Mitsubishi Lancer Mitsubishi Lancer Sportback Mitsubishi Lancer EVO Mitsubishi Outlander with a 4-cylinder engine Mitsubishi RVR |
Front crossmember/subframe failure due to corrosion: Manufacturer issued TC Recall No. 2020-216 Note: The recall does not cover 2011-2016 Mitsubishi Lancer and Lancer Sportback, nor does it cover any Mitsubishi Lancer EVO, since these vehicle models have a full under body covering that protects the crossmember/subframe from road salt. The manufacturer presented warranty data that showed these vehicle models do not have the same corrosion issue. |
2020-05 |
|
3280-10-63 |
Ford F-150 Ford F-250, F-350 and F-450 Super Duty Note: Trucks with remote tailgate release feature only |
Unintended tailgate opening: |
2020-03 |
|
3280-04-77 |
Cadillac Escalade and Escalade ESV Chevrolet Silverado and Silverado LD Chevrolet Suburban Chevrolet Tahoe GMC Sierra and Sierra LD GMC Yukon and Yukon XL |
Vacuum pump failure resulting in hard brake pedal and extended stopping distances: Manufacturer issued TC Recall No. 2019-324 |
2019-12 |
|
3280-37-02 |
Remoulded Tires Manufactured by Techno Pneu (Moldex) |
Failures of Ecolo MZ1 Tires: Manufacturer issued TC Recall No. 2019-344 |
2019-11 |
|
3280-10-60 |
Mazda6 |
Front Subframe Failure Due to Corrosion: |
2019-06 |
|
3280-09-26 |
Ford F-150 Ford Expedition Ford Mustang 2012-2013 |
Sudden, unintended transmission downshift while driving causing the rear wheels to slide or lock up in vehicles outside of TC recall 2016-183 (Ford Recall 16S19): Manufacturer issued TC recall no. 2019-065 involving certain 2011-2013 F-150 pickup trucks. The Expedition and Navigator sport-utility vehicles were not included in the recall because of significantly lower safety risk owing to differences in vehicle architecture and dynamics, but a similar software upgrade will be available to owners through a customer satisfaction campaign (19B05). A separate field service action (Ford Customer Satisfaction Campaign 19N01) will provide extended warranty on the transmission molded leadframe on affected 2011-2013 F-150 and 2012-2013 Expedition/Navigator vehicles. The Mustang is equipped with a similar 6R80 transmission, but it was excluded from either program based on an absence of field reports. If any new information is received, Transport Canada will re-evaluate the situation and, if necessary, reopen the investigation. |
2019-04 |
|
3280-36-03 |
Nissan Rogue Nissan Qashqai |
Inappropriate Activation of the Automatic Emergency Braking (AEB) System: Manufacturer issued TC Recall No. 2019-090 |
2019-03 |
|
3280-10-43 |
Keystone Fifth Wheel Travel Trailers |
Failure of the Chassis Frame at the Pin Box: Transport Canada received and documented 48 complaints pertaining to chassis frame failures on various Keystone and Forest River fifth wheel recreational vehicle (RV) trailers. Specifically, cracks and tears occurred in the structure that supports the pin box. These frames were supplied by Lippert Components, Inc. The driver was usually alerted to a failure by sensing excessive “chucking” of the trailer or by seeing its nose drop toward the top of the pickup truck box. The department is not aware of any collisions, injuries or fatalities related to this issue. This defect investigation was deactivated as there was insufficient evidence to support a finding of a safety-related defect. The failures occurred across a broad spectrum of model and model years having different body and frame designs. Excessive/improper loading, rough road operation, chassis/body design variants, and manufacturing quality deviations all appeared to have played a role toward the failures. The failure rate was relatively low and declined over the last several years. No reports of a trailer separation or loss of control event were received. |
2019-01 |
|
3280-10-44 |
Forest River Fifth Wheel Travel Trailers |
Failure of the Chassis Frame at the Pin Box: Transport Canada received and documented 48 complaints pertaining to chassis frame failures on various Keystone and Forest River fifth wheel recreational vehicle (RV) trailers. Specifically, cracks and tears occurred in the structure that supports the pin box. These frames were supplied by Lippert Components, Inc. The driver was usually alerted to a failure by sensing excessive “chucking” of the trailer or by seeing its nose drop toward the top of the pickup truck box. The department is not aware of any collisions, injuries or fatalities related to this issue. This defect investigation was deactivated as there was insufficient evidence to support a finding of a safety-related defect. The failures occurred across a broad spectrum of model and model years having different body and frame designs. Excessive/improper loading, rough road operation, chassis/body design variants, and manufacturing quality deviations all appeared to have played a role toward the failures. The failure rate was relatively low and declined over the last several years. No reports of a trailer separation or loss of control event were received. |
2019-01 |
|
3280-07-39 |
Ford F-150 Ford Expedition Lincoln Mark LT Lincoln Navigator |
Engine Stall Due to the Failure of the Fuel Pump Driver Module (FPDM): Transport Canada received 21 complaints involving a failure of the FPDM on the subject vehicles. The allegations ranged from poor engine performance to a sudden engine stall with an inability to restart. Analysis of part sales data and the availability of this component from various aftermarket suppliers provided an indication that this is a common replacement part. The reported cause of most failures was due to corrosion of the housing, which allowed moisture contamination of the printed circuit board. The module is mounted to the underside of the vehicle chassis and is exposed to environmental contaminants. Ford provided a revised mounting arrangement for the module in 2008 to help address contaminant buildup and corrosion. The department’s decision to deactivate this file was based on the following facts:
|
2018-11 |
|
3280-11-35 |
Mini Clubman Mini Convertible Mini Coupe Mini Hatch Mini Roadster |
Footwell module failures (fires): Manufacturer issued TC Recall No. 2018-544 |
2018-11 |
|
3280-10-48 |
Hyundai Santa Fe |
Panoramic Sunroof Glass Panel Breakage: Transport Canada documented 55 complaints of shattered sunroof in the subject vehicles. The majority reported that the sunroof shattered while the vehicle was in operation. Three complaints involved minor scratches or cuts from contact with the glass particles, some of which occurred after the fact when removing glass particles from the vehicle. The department is not aware of any related collisions or injuries that required medical attention. This investigation did not reveal any evidence of a defect in the design, fabrication or assembly of the sunroof in the subject vehicles that could explain such failures. The majority of cases appear to be the result of external damage from impact with airborne projectile, such as a piece of ice, gravel or other debris, hitting and damaging the glass. In some cases, the glass broke on impact. In other cases, the damaged glass broke at a later time with temperature shifts or a vehicle jolt. Such breakage was most prevalent in provinces where gravel road treatments for ice/snow and severe temperature shifts are common. Additionally, the department confirmed that the subject vehicles comply with the safety standard, which requires that automotive glass be designed to break into small particles with relatively dull edges to reduce injury risk to vehicle occupants. In light of the above, this defect investigation was deactivated. |
2018-10 |
|
3280-14-56 |
Ford F-150 |
Fire following the deployment of a front seat belt pretensioner: Manufacturer issued TC Recall No. 2017-470 |
2018-10 |
|
3280-03-65 |
Nissan Versa |
Loss of Electric Power Steering Assist: Transport Canada received three complaints alleging a loss of electric power steering (EPS) while driving involving 2010 Nissan Versa. One of the complaints involved a minor curb impact. Additional information obtained from Nissan revealed that a significant number of 2010-2011 Nissan Versa had the EPS control unit replaced under warranty. Further investigation found that there was a logic error in the EPS control unit algorithm (subsequently addressed with a software update) that could only occur during vehicle engine start up that would cause the EPS to shut off. In such instances, a warning message was provided to the vehicle operator. No correlation between this start up logic problem and the three alleged failures while driving was found. The root cause of the three alleged failures while driving was not identified. In light of the fact that no safety defect trend was identified and that Transport Canada has not received another power steering-related complaint on any model year Versa in the past two years, this defect investigation was deactivated. If any new information is received, Transport Canada will re-evaluate the situation and, if necessary, reopen the investigation. |
2018-07 |
|
3280-08-47 |
Ford F-150 with 3.5L V6 GTDI EcoBoost Engine |
Unexpected Reduction in Engine Power During Hard Acceleration: Transport Canada documented 124 complaints associated with this defect investigation. The majority of complaints indicate intermittent engine stumble and/or misfire on hard acceleration after an extended drive at highway speeds during high humidity or damp conditions. The investigation revealed that the predominant root cause of these specific symptoms was moisture accumulation in the charge air cooler (CAC). While operating at steady speed under significantly humid and rainy conditions, condensation could form and accumulate inside the CAC tubes. This condensation could then be ingested into the engine during particularly hard acceleration. An engine misfire could occur if the amount of condensed water released from the CAC exceeded the engine's operating threshold for water ingestion, and this may result in either a steady or flashing malfunction indicator lamp. The investigation also revealed that the vehicles did not decelerate, but rather exhibited acceleration levels that may be lower than drivers would prefer for a short period of time. To address this unique misfire condition and improve customer satisfaction, the manufacturer issued a series of technical service bulletins that included the addition of air deflector plates to reduce the potential for condensation build up within the CAC as well as improved misfire detection software to mitigate induced catalyst damage. Corresponding changes were also implemented into production. The manufacturer believes the corrective actions that have been implemented in production and service are effective and appropriate to address this issue. Transport Canada has no indication to the contrary. The department is also not aware of any collisions, injuries and/or fatalities related to this issue. In light of the above, this defect investigation was deactivated. |
2018-02 |
|
3280-03-57 |
Dodge Journey Dodge Avenger Chrysler Sebring/Chrysler 200 |
Power Steering Hose Failure: Transport Canada reviewed the public feedback along with technical information provided by FCA in response to the Preliminary Determination regarding failures on the passenger car models. Engineering analysis and testing showed that, while the passenger car models use components similar to those on the Dodge Journey, they are functionally different and, as a result, are not affected in the same way. See Notice of Decision for additional information |
2017-12 |
|
3280-06-60 |
Ford Explorer |
Rear Suspension Toe Link Failures (Different Model Year Range and Different Failure Mode Than TC Recall No. 2016-182) Resulting in a Loss of Vehicle Control: Manufacturer issued TC Recall Nos. 2017-224, 2017-577 and 2019-280 |
2017-12 |
|
3280-04-70 |
Jeep Grand Cherokee Dodge Durango |
Brake Booster Failures After TC Recall No. 2014-112 (FCA Recall No. P14) Potentially Leading to Extended Stopping Distances: Manufacturer issued TC Recall No. 2017-450 |
2017-10 |
|
3280-14-55 |
Kia Soul |
Overheating Seat Warmers: Manufacturer issued TC Recall No. 2017-469 |
2017-10 |
|
3280-04-68 |
Ford F-150 with 3.5L V6 GTDI EcoBoost Engine |
Vacuum Pump Failure Resulting in Hard Brake Pedal and Extended Stopping Distances: Manufacturer issued TC Recall No. 2017-246 See also Notice of Decision for additional information |
2017-07 |
|
3280-11-32 |
Ford Fiesta |
Loss of Exterior Lighting or Vehicle Stall Due to Corrosion in the Battery Junction Box (Under-Hood Fuse Box): |
2017-06 |
|
3280-07-44 |
Arctic Cat 'Twin Spar' Chassis Snowmobiles |
Fuel Leakage Due to Cracking at the Fuel Pump Mounting Flange: Manufacturer issued TC Recall No. 2017-006 |
2017-01 |
|
3280-07-43 |
Nissan X-Trail |
Fuel Leakage Due to Corrosion of the Fuel Filler Pipe in Vehicles Outside of TC Recall No. 2014-030 (Nissan Recall No. R1401): Manufacturer issued TC Recall No. 2016-633 |
2016-12 |
|
3280-08-61 |
Yamaha SRViper Snowmobiles with MPI Turbo Kit |
Fire Caused by a Piston Connecting Rod Failure: |
2016-11 |
|
3280-14-47 |
Jeep Wrangler |
Clockspring Problem Causing the Airbag Readiness Light to Illuminate and the Driver's Airbag to Potentially Fail to Deploy in a Crash: |
2016-07 |
|
3280-10-50 |
Kia Sorento |
Panoramic Sunroof Glass Panel Breakage: |
2016-04 |
|
3280-08-40 |
Ford F-150 |
Spacing Between Brake and Accelerator Pedals: Transport Canada documented 34 complaints alleging a sudden unintended acceleration or vehicle runaway event under various circumstances involving the subject vehicles. Seven of these complaints involved a minor collision with no injuries. The majority of the vehicles associated with these 34 complaints were inspected, no mechanical or electrical issue was identified and no floor mat interference was found. The evidence suggests that these events were the result of a pedal misapplication. Pedal geometry in the subject vehicles was compared to that of peer vehicles. The spacing between the brake and accelerator pedals in the subject vehicles, while slightly closer, was within industry standard. Further analysis established that these events involved drivers who were new to, or unfamiliar with the vehicles. No safety-related defect was identified. Accordingly, this investigation was deactivated. |
2016-03 |
|
3280-16-34 |
Mitsubishi Eclipse Mitsubishi Endeavor Mitsubishi Galant Mitsubishi Lancer Mitsubishi Montero Mitsubishi Outlander Mitsubishi |
Tire Pressure Monitoring System (TPMS) Sensor Valve Stem Failures Due to Corrosion: Transport Canada documented 120 complaints of TPMS sensor valve stem failures due to corrosion across vehicles of various makes and models from the subject three manufacturers. The department started receiving complaints in 2009, the number of complaints peaked in 2012-2013, and they have been declining ever since. Some complaints involved multiple failures on the same vehicle.
Number of Complaints Received by Calendar Year2009: 2 for FCA (formerly Chrysler), 2010: 10 for FCA (formerly Chrysler), 2011: 10 for FCA (formerly Chrysler), 2012: 23 for FCA (formerly Chrysler), 2013: 19 for FCA (formerly Chrysler), 2014: 16 for FCA (formerly Chrysler), 2015: 7 for FCA (formerly Chrysler), 2016: 2 for FCA (formerly Chrysler), Our investigation found that the sensor's valve stem can corrode, develop a crack, leak, and separate. The sensor retaining nut can also corrode and separate from the valve stem allowing the sensor to fall into the tire and rim assembly. Both failure modes result in a rapid loss of tire air pressure. In some cases, the failures occurred while the vehicle was stationary, either when the vehicle was left unattended or when an attempt was made to remove the valve stem dust cap to check the tire inflation pressure. These failures presented a very low risk to motor vehicle safety. In other cases, the failures occurred while the vehicle was in motion, but in all of these cases the driver was able to maintain control of the vehicle and bring it to a stop. The department is not aware of any collisions, injuries and/or fatalities related to this issue. Changes were made to the materials of the TPMS sensor valve stem assemblies to make them less susceptible to corrosion in the Canadian environment. The improved TPMS sensor valve stem assemblies have been used in production and as replacement parts starting in 2009. In light of the above, this defect investigation was deactivated. |
2016-03 |
|
3280-16-32 |
Chrysler Sebring Chrysler Town and Country Dodge Avenger Dodge Caliber Dodge Grand Caravan Dodge Charger Dodge Dakota Dodge Journey Dodge Ram 1500 Dodge Ram 2500 Jeep Cherokee Jeep Compass Jeep Patriot |
Tire Pressure Monitoring System (TPMS) Sensor Valve Stem Failures Due to Corrosion: Transport Canada documented 120 complaints of TPMS sensor valve stem failures due to corrosion across vehicles of various makes and models from the subject three manufacturers. The department started receiving complaints in 2009, the number of complaints peaked in 2012-2013, and they have been declining ever since. Some complaints involved multiple failures on the same vehicle.
Number of Complaints Received by Calendar Year2009: 2 for FCA (formerly Chrysler), 2010: 10 for FCA (formerly Chrysler), 2011: 10 for FCA (formerly Chrysler), 2012: 23 for FCA (formerly Chrysler), 2013: 19 for FCA (formerly Chrysler), 2014: 16 for FCA (formerly Chrysler), 2015: 7 for FCA (formerly Chrysler), 2016: 2 for FCA (formerly Chrysler), Our investigation found that the sensor's valve stem can corrode, develop a crack, leak, and separate. The sensor retaining nut can also corrode and separate from the valve stem allowing the sensor to fall into the tire and rim assembly. Both failure modes result in a rapid loss of tire air pressure. In some cases, the failures occurred while the vehicle was stationary, either when the vehicle was left unattended or when an attempt was made to remove the valve stem dust cap to check the tire inflation pressure. These failures presented a very low risk to motor vehicle safety. In other cases, the failures occurred while the vehicle was in motion, but in all of these cases the driver was able to maintain control of the vehicle and bring it to a stop. The department is not aware of any collisions, injuries and/or fatalities related to this issue. Changes were made to the materials of the TPMS sensor valve stem assemblies to make them less susceptible to corrosion in the Canadian environment. The improved TPMS sensor valve stem assemblies have been used in production and as replacement parts starting in 2009. In light of the above, this defect investigation was deactivated. |
2016-03 |
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3280-16-31 |
Buick Enclave Buick Lacrosse Chevrolet Equinox Chevrolet Express GMC Acadia GMC Savana Pontiac Grand Prix Saturn Aura Saturn Outlook Saturn Sky |
Tire Pressure Monitoring System (TPMS) Sensor Valve Stem Failures Due to Corrosion: Transport Canada documented 120 complaints of TPMS sensor valve stem failures due to corrosion across vehicles of various makes and models from the subject three manufacturers. The department started receiving complaints in 2009, the number of complaints peaked in 2012-2013, and they have been declining ever since. Some complaints involved multiple failures on the same vehicle.
Number of Complaints Received by Calendar Year2009: 2 for FCA (formerly Chrysler), 2010: 10 for FCA (formerly Chrysler), 2011: 10 for FCA (formerly Chrysler), 2012: 23 for FCA (formerly Chrysler), 2013: 19 for FCA (formerly Chrysler), 2014: 16 for FCA (formerly Chrysler), 2015: 7 for FCA (formerly Chrysler), 2016: 2 for FCA (formerly Chrysler), Our investigation found that the sensor's valve stem can corrode, develop a crack, leak, and separate. The sensor retaining nut can also corrode and separate from the valve stem allowing the sensor to fall into the tire and rim assembly. Both failure modes result in a rapid loss of tire air pressure. In some cases, the failures occurred while the vehicle was stationary, either when the vehicle was left unattended or when an attempt was made to remove the valve stem dust cap to check the tire inflation pressure. These failures presented a very low risk to motor vehicle safety. In other cases, the failures occurred while the vehicle was in motion, but in all of these cases the driver was able to maintain control of the vehicle and bring it to a stop. The department is not aware of any collisions, injuries and/or fatalities related to this issue. Changes were made to the materials of the TPMS sensor valve stem assemblies to make them less susceptible to corrosion in the Canadian environment. The improved TPMS sensor valve stem assemblies have been used in production and as replacement parts starting in 2009. In light of the above, this defect investigation was deactivated. |
2016-03 |
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3280-11-20 |
Ford Focus Station Wagon Models |
Rear Hatch Wiring Harness Failure Causing Various Electrical Problems: Transport Canada documented 47 complaints of rear hatch wiring harness cyclic bending failures at the rear hatch door left hinge in the subject vehicles. Nine involved complete failures of the vehicle's stop lamps, five involved failures of the center high mounted stop lamp, and one alleged unintended activation of the vehicle's rear hatch latch causing cargo to spill onto the roadway. Other complaints involved electrical problems affecting other functions, i.e., rear defroster, rear wiper, hatch anti-theft inhibit switch, license plate lamp(s) and/or parking/tail lamp(s). The department is not aware of any collisions, injuries and/or fatalities related to this issue. The last year of production of the subject vehicles was 2007 and, as a result, the risk of exposure will lessen each year as fewer and fewer of these vehicles are on Canadian roadways. This defect investigation was deactivated as there was insufficient evidence to support a finding of a safety-related defect. To address this quality/durability issue and improve customer satisfaction, the manufacturer made available a revised wiring harness that will simplify and lower the cost of the repair process for vehicles that need service. |
2016-03 |
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3280-04-69 |
Nissan LEAF |
Brake System Malfunction in Severe Cold Temperatures: |
2016-03 |
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3280-06-57 |
Nissan Versa |
Front Suspension Coil Spring Fracture Resulting in Tire Puncture |
2016-02 |
|
3280-14-49 |
Jeep Wrangler |
Door Fires: Manufacturer issued TC Recall No. 2014-447 |
2014-10 |
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3280-09-21 |
Arctic Cat 4x4 ATVs |
Failure of the Front Differential: Manufacturer issued TC Recall No. 2014-433 |
2014-10 |
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3280-07-36 |
All Zstar ATVs |
Fuel Leaks and Electrical Problems: This defect investigation was deactivated as there was insufficient evidence to support a finding of a safety-related defect. Publication of the investigation on Transport Canada's website did not generate any new complaints or enquiries. Due to lack of cooperation from the importer during the course of the investigation, the company's pre-authorized commercial importation clearance privileges were withdrawn. The company subsequently appeared to have gone out of business. If any new information is received, Transport Canada will re-evaluate the situation and, if necessary, reopen the investigation. |
2014-09 |
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3280-03-48 |
Honda Fit |
Loss of Electric Power Steering Assist: Manufacturer issued TC Recall No. 2014-345 |
2014-08 |
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3280-09-20 |
Dodge Ram 1500 Pickup Trucks |
Driveshaft Separation and Rear Axle Lock-Up: |
2014-08 |
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3280-03-51 |
Mazda Tribute |
Loss of Power Steering Assist Manufacturer issued TC Recall No. 2014-197 |
2014-07 |
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3280-03-49 |
Ford Escape |
Loss of Power Steering Assist Manufacturer issued TC Recall No. 2014-193 |
2014-07 |
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3280-03-54 |
Ford Explorer |
Loss of Power Steering Assist Manufacturer issued TC Recall No. 2014-194 |
2014-07 |
|
3280-13-11 |
Chevrolet Malibu Chevrolet Malibu Maxx Pontiac G6 Saturn Aura |
Brake Light Malfunction Manufacturer issued TC Recall No. 2014-173 |
2014-07 |
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3280-08-38 |
BRP Outlander 650 and 800 cc ATVs |
Excessive Engine Heat Resulting in Melted Body Panels: This defect investigation was deactivated as there was insufficient evidence to support a finding of a safety-related defect. Since the defect investigation was opened and subsequently published on Transport Canada's website, only five relevant public complaints were received, none involving an injury or a fire. Transport Canada's investigation findings and test results were unable to attribute the excessive exhaust heat generation to a precise design or manufacturing defect. Severe engine operating conditions (i.e., extensive low-speed riding or idling combined with severe load applications) and vehicle maintenance were influencing factors. The following service actions by the manufacturer also address several aspects of the exhaust heat problem:
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2014-02 |
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3280-13-10 |
Kia Vehicles: |
Loss of Brake Lights: |
2013-09 |
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3280-13-09 |
Hyundai Vehicles: |
Loss of Brake Lights: |
2013-09 |
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3280-10-45 |
Toyota Corolla |
Unexpected Closing of the Trunk Lid: |
2013-09 |
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3280-11-24 |
BMW 3-Series BMW 1-Series BMW X1 BMW Z4 |
Complete Power Failure of the Vehicle Electrical System: Manufacturer issued TC Recall No. 2013-048 |
2013-02 |
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3280-11-22 |
Nissan Titan King Cab Pickup Trucks |
Supplemental Restraint System (SRS) Wiring Harness Failure After TC Recall No. 2006-323: Manufacturer issued TC Recall No. 2012-436 |
2012-12 |
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3280-09-18 |
Honda Odyssey and Pilot Acura MDX |
Ignition Key Interlock Malfunction: Manufacturer issued TC Recall No. 2012-415 |
2012-12 |
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3280-10-41 |
Smart Fortwo |
Seizing of the Door Latch: Manufacturer issued TC Recall No. 2012-400 |
2012-12 |
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3280-03-55 |
BMW X5 xDrive35d (3.0 L Diesel Engine) |
Loss of Power Steering Assist: |
2012-11 |
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3280-03-47 |
Chevrolet Malibu Chevrolet Malibu Maax Pontiac G6 Saturn Aura |
Loss of Electric Power Steering Assist: Manufacturer issued TC Recall No. 2012-331 |
2012-10 |
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3280-13-08 |
Chevrolet Optra |
Failure of Low- and High-Beam Headlights: Manufacturer issued TC Recall No. 2012-275 |
2012-08 |
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3280-13-07 |
Suzuki Swift+ Suzuki Verona |
Failure of Daytime Running Lights: Manufacturer issued TC Recall No. 2012-278 |
2012-08 |
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3280-13-06 |
Chevrolet Aveo Chevrolet Epica Chevrolet Optra Pontiac Wave/G3 |
Failure of Daytime Running Lights: Manufacturer issued TC Recall No. 2012-274 |
2012-08 |
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3280-16-30 |
Maxi-Cosi Mico Safety 1st Enspira Safety 1st Alpha Omega Safety 1st Alpha Omega Elite Safety 1st Vantage Cosco Alpha Omega Cosco Alpha Omega Elite Eddie Bauer 3-in-1 Eddie Bauer Deluxe 3-in-1 Eddie Bauer Comfort Eddie Bauer SureFit Schwinn All Terrain |
Harness Slippage in Child Car Seats: Manufacturer issued TC Recall Nos. 2007-281, 2008-455 and 2011-060 |
2012-08 |
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3280-08-45 |
Chevrolet Cruze |
Engine Compartment Fires:
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2012-08 |
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3280-03-46 |
Dodge Ram Pickup Trucks |
Steering Tie-Rod Breakage or Separation: Manufacturer issued TC Recall No. 2011-253 |
2012-02 |
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3280-03-50 |
Mini Cooper and Cooper S |
Loss of Electric Power Steering Assist: Manufacturer issued TC Recall No. 2012-029 |
2012-02 |
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3280-09-19 |
Ford Freestar |
Transmission Torque Converter Failure: Manufacturer issued TC Recall No. 2012-004. |
2012-01 |
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3280-07-35 |
Ford F150 Ford F250 Lincoln Blackwood |
Fuel Tank Strap Failure Due to Corrosion: Manufacturer issued TC Recall No. 2011-281. |
2011-07 |
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3280-11-21 |
Yamaha FJR1300 Motorcycles |
Engine Stall: Manufacturer issued TC Recall No. 2011-247. |
2011-07 |
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3280-08-42 |
Nissan Altima |
Engine Stall Due to Sensor Failure (complaints not covered by TC Recall Nos. 2003-267 and 2006-161): Our investigation found that the sensors failed late in the life of the vehicles, indicating that the failures were due to natural wear and tear, and that the failure rate was low, which suggests that no defect trend exists. |
2011-07 |
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3280-08-39 |
Toyota and Lexus Vehicles: |
Review of Unintended Acceleration in Toyota and Lexus Vehicles: An analysis was performed of all of the 374 complaints of unintended acceleration in Toyota and Lexus vehicles that were received from September 2009 to June 2011. In 74 cases, detailed vehicle and collision scene examinations were conducted. Event data recorders were downloaded in the 41 cases where it was possible to do so, and the pre-crash data were analyzed. Some of the incidents of unintended acceleration appeared to be the result of driver pedal misapplication, and others were due to the use of incompatible or improperly secured floor mats that interfered with the accelerator pedal. No vehicle-related issue, other than sticking accelerator pedals and interference by floor mats, which Toyota addressed through TC Recall Nos. 2009-290, 2009-359, 2010-012 and 2010-124 |
2011-06 |
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3280-27-01 |
Toyota Vehicles: Camry Corolla Highlander Matrix RAV4 Sequoia Tundra |
Review of the Timeliness of Toyota's Reporting of the Sticking Accelerator Pedal Defect (TC Recall No. 2010-012): Transport Canada reviewed over 60,000 pages of internal documents provided by Toyota Motor Manufacturing Canada and Toyota Canada Inc. No evidence of non-compliance with the Motor Vehicle Safety Act was found. |
2011-06 |
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3280-15-04 |
Chevrolet Avalanche Chevrolet Silverado Chevrolet Suburban Chevrolet Tahoe GMC Sierra GMC Yukon and Yukon XL |
Overheating of Blower Motor Resistor: Manufacturer issued TC Recall No. 2011-074. |
2011-02 |
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3280-10-40 |
Ford Windstar |
Control Arm Detachment Due to Subframe Corrosion: Manufacturer issued TC Recall No. 2011-038. The effectiveness of the recall repairs is being monitored. |
2011-02 |
|
3280-03-45 |
Saturn Ion Chevrolet HHR |
Loss of Power Steering Assist: Manufacturer issued TC Recall No. 2010-447. |
2011-01 |
