01/04/2011 to 31/03/2012

Transport Canada - Civil Aviation

Level of Service Summary Regulatory Fee: No

Transactions Completed Between: 01/04/2011  TO  31/03/2012

For BRANCH:  MA

Date Produced: 23/05/2012 ATS‑05

Time Produced: 12:02:27PM

 

Sub Activity Service Standards Total # of transactions Within Normal Service Standard Level Within Maximum Service Standard Level Beyond Maximum Service Standard Level Average Days
Normal Days Maximum Days # (trans) % # (trans) % # (trans) %
7.5 ­ Deregistration of an aircraft 1 3 13 2 15% 2 15% 9 69% 15.4
12.18 ­ Verification letter 10 10 137 136 99% 0 0% 1 1% 2.7
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