TP 12295
An air operator shall include:
- In-Flight Department name, ie: Cabin Services, In-Flight Services, On-Board Services, etc.
- An organizational chart showing the reporting structure of the In-Flight Department to the entire organization, as well as the reporting structure within the In-Flight Department
- A job description for each operational individual ie: Chief Flight Attendant, In-Charge Flight attendant, Flight attendant
- Flight Attendant Competency