Standards of the Canadian Aviation Regulations not yet in force

Standard 720

720.01

The term “crew resource management” is not defined under the current regulatory framework. The following definition is added, in alphabetical order, in section 720.01 Definitions within Division I of Standard 720.

“crew resource management” or “CRM” – means the effective utilization of all available resources including crew members, aircraft systems, supporting facilities and persons to achieve safe and efficient operations. The objective of CRM is to enhance communication, interaction, human factors and management skills of the crew members concerned. Emphasis is also placed on the non-technical aspects of crew performance. (gestion des ressources de l’équipage ou CRM)
(effective 2019/01/31)

Standard 722

722.76(24) NEW

Subsection 722.76(24) is a new subsection being added to introduce Crew Resource Management Training.

This amendment integrates CRM into the aviation crew training program in accordance with Transportation Safety Board (TSB) recommendations and achieves harmonization with the International Civil Aviation Organization (ICAO), the European Aviation Safety Agency (EASA) and the Federal Aviation Administration (FAA).

(24) Crew Resource Management Training
(effective 2019/01/31)

An air operator shall provide Crew Resource Management Training (CRM) to flight crew, flight attendants, dispatchers/flight followers, ground crew and maintenance personnel, as applicable, in accordance with paragraphs (a) and (b) of this subsection.

Information Note: The training described in this subsection will be tailored to the needs and size of the organization. CRM training should cover the operator’s safety culture, its company culture, the type of operations and the associated procedures of the operator. This should include areas of operations that may lead to particular difficulties or involve unusual hazards.

  • (a) Initial training is to be conducted every three years and shall cover all the elements in paragraphs (a) and (b) below:
    • (i) threat and error management;
    • (ii) communications;
    • (iii) situational awareness;
    • (iv) pressures and stress;
    • (v) fatigue;
    • (vi) workload management;
    • (vii) decision making;
    • (viii) leadership and team building;
    • (ix) automation and technology management; and
    • (x) relevant case study.
  • (b) Annual training in safety and emergency procedures shall comprise of a joint participation of flight crew, flight attendants, dispatchers/flight followers, ground crew and maintenance personnel, as applicable, and shall cover the following items:
    • (i) threat and error management;
    • (ii) an in-depth review of a minimum of three additional core elements as found in subparagraphs (a)(ii) through (a)(ix);
    • (iii) relevant case study;
    • (iv) a review and discussion of current safety trends within the operator’s specific operation(s) and industry; and
    • (v) crew member evacuation drills, including debriefing.

Standard 723 - Aeroplanes

723.98(33) NEW

Subsection 723.98(33) is a new subsection being added to introduce Crew Resource Management Training.

This amendment integrates CRM into the aviation crew training program in accordance with Transportation Safety Board (TSB) recommendations and achieves harmonization with the International Civil Aviation Organization (ICAO), the European Aviation Safety Agency (EASA) and the Federal Aviation Administration (FAA).

(33) Crew Resource Management Training
(effective 2019/01/31)

An air operator shall provide Crew Resource Management Training (CRM) to flight crew, flight attendants, dispatchers/flight followers, ground crew and maintenance personnel, as applicable, in accordance with paragraphs (a) and (b) of this subsection.

Information Note: The training described in this subsection will be tailored to the needs and size of the organization. CRM training should cover the operator’s safety culture, its company culture, the type of operations and the associated procedures of the operator. This should include areas of operations that may lead to particular difficulties or involve unusual hazards.

  • (a) Initial training is to be conducted every three years and shall cover all the elements in paragraphs (a) and (b) below:
    • (i) threat and error management;
    • (ii) communications;
    • (iii) situational awareness;
    • (iv) pressures and stress;
    • (v) fatigue;
    • (vi) workload management;
    • (vii) decision making;
    • (viii) leadership and team building;
    • (ix) automation and technology management; and
    • (x) relevant case study.
  • (b) Annual training in safety and emergency procedures shall comprise of a joint participation of flight crew, flight attendants, dispatchers/flight followers, ground crew and maintenance personnel, as applicable, and shall cover the following items:
    • (i) threat and error management;
    • (ii) an in-depth review of a minimum of three additional core elements as found in subparagraphs (a)(ii) through (a)(ix);
    • (iii) relevant case study;
    • (iv) a review and discussion of current safety trends within the operator’s specific operation(s) and industry; and
    • (v) crew member evacuation drills, including debriefing.

Standard 723 - Helicopters

723.98(25) NEW

Subsection 723.98(25) is a new subsection being added to introduce Crew Resource Management Training.

This amendment integrates CRM into the aviation crew training program in accordance with Transportation Safety Board (TSB) recommendations and achieves harmonization with the International Civil Aviation Organization (ICAO), the European Aviation Safety Agency (EASA) and the Federal Aviation Administration (FAA).

(25) Crew Resource Management Training
(effective 2019/01/31)

An air operator shall provide Crew Resource Management Training (CRM) to flight crew, flight attendants, dispatchers/flight followers, ground crew and maintenance personnel, as applicable, in accordance with paragraphs (a) and (b) of this subsection.

Information Note: The training described in this subsection will be tailored to the needs and size of the organization. CRM training should cover the operator’s safety culture, its company culture, the type of operations and the associated procedures of the operator. This should include areas of operations that may lead to particular difficulties or involve unusual hazards.

  • (a) Initial training is to be conducted every three years and shall cover all the elements in paragraphs (a) and (b) below:
    • (i) threat and error management;
    • (ii) communications;
    • (iii) situational awareness;
    • (iv) pressures and stress;
    • (v) fatigue;
    • (vi) workload management;
    • (vii) decision making;
    • (viii) leadership and team building;
    • (ix) automation and technology management; and
    • (x) relevant case study.
  • (b) Annual training in safety and emergency procedures shall comprise of a joint participation of flight crew, flight attendants, dispatchers/flight followers, ground crew and maintenance personnel, as applicable, and shall cover the following items:
    • (i) threat and error management;
    • (ii) an in-depth review of a minimum of three additional core elements as found in subparagraphs (a)(ii) through (a)(ix);
    • (iii) relevant case study;
    • (iv) a review and discussion of current safety trends within the operator’s specific operation(s) and industry; and
    • (v) crew member evacuation drills, including debriefing.

Standard 724 - Aeroplanes

724.115(38) NEW

Subsection 724.115(38) is a new subsection being added to introduce Crew Resource Management Training.

This amendment integrates CRM into the aviation crew training program in accordance with Transportation Safety Board (TSB) recommendations and achieves harmonization with the International Civil Aviation Organization (ICAO), the European Aviation Safety Agency (EASA) and the Federal Aviation Administration (FAA).

(38) Crew Resource Management Training
(effective 2019/01/31)

An air operator shall provide Crew Resource Management Training (CRM) to flight crew, flight attendants, dispatchers/flight followers, ground crew and maintenance personnel, as applicable, in accordance with paragraphs (a) and (b) of this subsection.

Information Note:  The training described in this subsection will be tailored to the needs and size of the organization. CRM training should cover the operator’s safety culture, its company culture, the type of operations and the associated procedures of the operator. This should include areas of operations that may lead to particular difficulties or involve unusual hazards.

  • (a) Initial training is to be conducted every three years and shall cover all the elements in paragraphs (a) and (b) below:
    • (i) threat and error management;
    • (ii) communications;
    • (iii) situational awareness;
    • (iv) pressures and stress;
    • (v) fatigue;
    • (vi) workload management;
    • (vii) decision making;
    • (viii) leadership and team building;
    • (ix) automation and technology management; and
    • (x) relevant case study.
  • (b) Annual training in safety and emergency procedures shall comprise of a joint participation of flight crew, flight attendants, dispatchers/flight followers, ground crew and maintenance personnel, as applicable, and shall cover the following items:
    • (i) threat and error management;
    • (ii) an in-depth review of a minimum of three additional core elements as found in subparagraphs (a)(ii) through (a)(ix);
    • (iii) relevant case study;
    • (iv) a review and discussion of current safety trends within the operator’s specific operation(s) and industry; and
    • (v) crew member evacuation drills, including debriefing.

Standard 724 - Helicopters

724.115(28) NEW

Subsection 724.115(28) is a new subsection being added to introduce Crew Resource Management Training.

This amendment integrates CRM into the aviation crew training program in accordance with Transportation Safety Board (TSB) recommendations and achieves harmonization with the International Civil Aviation Organization (ICAO), the European Aviation Safety Agency (EASA) and the Federal Aviation Administration (FAA).

(28) Crew Resource Management Training
(effective 2019/01/31)

An air operator shall provide Crew Resource Management Training (CRM) to flight crew, flight attendants, dispatchers/flight followers, ground crew and maintenance personnel, as applicable, in accordance with paragraphs (a) and (b) of this subsection.

Information Note:  The training described in this subsection will be tailored to the needs and size of the organization. CRM training should cover the operator’s safety culture, its company culture, the type of operations and the associated procedures of the operator. This should include areas of operations that may lead to particular difficulties or involve unusual hazards.

  • (a) Initial training is to be conducted every three years and shall cover all the elements in paragraphs (a) and (b) below:
    • (i) threat and error management;
    • (ii) communications;
    • (iii) situational awareness;
    • (iv) pressures and stress;
    • (v) fatigue;
    • (vi) workload management;
    • (vii) decision making;
    • (viii) leadership and team building;
    • (ix) automation and technology management; and
    • (x) relevant case study.
  • (b) Annual training in safety and emergency procedures shall comprise of a joint participation of flight crew, flight attendants, dispatchers/flight followers, ground crew and maintenance personnel, as applicable, and shall cover the following items:
    • (i) threat and error management;
    • (ii) an in-depth review of a minimum of three additional core elements as found in subparagraphs (a)(ii) through (a)(ix);
    • (iii) relevant case study;
    • (iv) a review and discussion of current safety trends within the operator’s specific operation(s) and industry; and
    • (v) crew member evacuation drills, including debriefing.

Standard 725

725.124(39)

Subsection 725.124(39) is amended and replaced with the text found below.

This amendment integrates CRM into the aviation crew training program in accordance with Transportation Safety Board (TSB) recommendations and achieves harmonization with the International Civil Aviation Organization (ICAO), the European Aviation Safety Agency (EASA) and the Federal Aviation Administration (FAA).

(39) Crew Resource Management Training
(effective 2019/01/31)

An air operator shall provide Crew Resource Management Training (CRM) to flight crew, flight attendants, dispatchers/flight followers, ground crew and maintenance personnel, in accordance with paragraphs (a) and (b) of this subsection.

Information Note:  The training described in this subsection will be tailored to the needs and size of the organization. CRM training should cover the operator’s safety culture, its company culture, the type of operations and the associated procedures of the operator. This should include areas of operations that may lead to particular difficulties or involve unusual hazards.

  • (a) Initial training is to be conducted every three years and shall cover all the elements in paragraphs (a) and (b) below:
    • (i) threat and error management;
    • (ii) communications;
    • (iii) situational awareness;
    • (iv) pressures and stress;
    • (v) fatigue;
    • (vi) workload management;
    • (vii) decision making;
    • (viii) leadership and team building;
    • (ix) automation and technology management; and
    • (x) relevant case study.
  • (b) Annual training in safety and emergency procedures shall comprise of a joint participation of flight crew, flight attendants, dispatchers/flight followers, ground crew and maintenance personnel, as applicable, and shall cover the following items:
    • (i) threat and error management;
    • (ii) an in-depth review of a minimum of three additional core elements as found in subparagraphs (a)(ii) through (a)(ix);
    • (iii) relevant case study;
    • (iv) a review and discussion of current safety trends within the operator’s specific operation(s) and industry; and
    • (v) crew member evacuation drills, including debriefing.
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