Chapter 7 - Crew Resource Management (CRM)

7.1 Introduction
7.1.1 Overview
7.2 Integrating CRM into an AQP
7.2.1 Scope of Integration
  Fig 7-1:  Sample Phase Independent CRM Skills
7.2.2 CRM and the AQP Task List
7.2.3 CRM Knowledge and Skills
7.2.4 CRM and Proficiency Objectives
7.2.5 Training Events
7.2.6 Curriculum Design
7.2.7 Line Operations and Proceduralized CRM
7.3 Evaluating CRM
7.3.1 Overview
7.3.2 Observable Behaviours
7.4 CRM in Line Operations
7.4.1 Supplemental Feedback
7.4.2 Corporate Culture

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