Pacific Region

Transport Canada provides a range of programs and services in the Pacific Region through its offices in Vancouver and through its network of Transport Canada Centres throughout the region.

Transport Canada's Pacific Region is the province of British Columbia. Known as Canada's gateway to the Pacific, British Columbia is home to Vancouver International Airport and the Port Metro Vancouver — the second busiest airport in Canada and the largest and most diversified port in the country, respectively. Our location also benefits both the trucking and rail transportation industries, as most of the goods being shipped through the province, to or from the rest of Canada, are carried on trucks or by train.

This section contains information on the department's role in the Pacific Region, our programs, activities and services as well as a brief overview of the transportation industry in British Columbia.

Transport Canada
820 - 800 Burrard Street
Vancouver, B.C. V6Z 2J8
General Information: 1-866-995-9737

Find a Pacific Region Service Centre

Search for Services

Civil Aviation Services
(e.g., certifying and registering aircraft, training and licensing of personnel, etc.)
Email: tc.aviationservicespac-servicesaviationpac.tc@tc.gc.ca
Toll Free Phone: 1-800-305-2059

Office Location	Address	Phone/Fax	Designated Bilingual	Accessible Office *	Hours of Operation Monday to Friday
Abbotsford	103-1785 Clearbrook Road Abbotsford, B.C. V2T 5X5	Toll Free Number: 1-800-305-2059 Fax: 1-855-618-6288	No	Yes	08:00-16:00 By appointment only Contact tc.aviationservicespac-servicesaviationpac.tc@tc.gc.ca
Kelowna	#4 - 5583 Airport Way Kelowna, B.C. V1V 1S1	Toll Free Number: 1-800-305-2059 Toll Free Fax: 1-855-618-6288	No	Yes	08:00-16:00 By appointment only Contact tc.aviationservicespac-servicesaviationpac.tc@tc.gc.ca
Prince George	350 - 177 Victoria Street Prince George, B.C. V2L 5R8	Toll Free Number: 1-800-305-2059 Fax: 1-855-618-6288	No	Yes	08:00-16:00 By appointment only Contact tc.aviationservicespac-servicesaviationpac.tc@tc.gc.ca
Richmond	400 - 3600 Lysander Lane Richmond, B.C. V7B 1C3	Toll Free Number: 1-800-305-2059 Fax: 1-855-618-6288	No	Yes	08:00-16:00 By appointment only Contact tc.aviationservicespac-servicesaviationpac.tc@tc.gc.ca
Victoria (North Saanich)	103 - 1962 Canso Road North Saanich, B.C. V8L 5V5	Toll Free Number: 1-800-305-2059 Fax: 1-855-618-6288	No	Yes	08:00-16:00 By appointment only Contact tc.aviationservicespac-servicesaviationpac.tc@tc.gc.ca

Marine Safety and Security Services
(e.g., Small Vessel Compliance Program, certification and examination of officers and crews, marine occupational health and safety, etc.)

Office Location	Address	Phone/Fax	Designated Bilingual	Accessible Office *	Hours of Operation Monday to Friday
Nanaimo	Room L4 60 Front Street Nanaimo, B.C. V9R 5H7	Local Number: (250) 754-0244 Local Fax: (250) 754-0245	No	Yes	08:00-12:00 13:00-16:00 Counter Services available by appointment only
Prince Rupert	400 - 309 2nd Avenue West (Ocean Business Centre) Prince Rupert, B.C. V8J 3T1	Local Number: (250) 627-3045 Local Fax: (250) 624-9305	No	Yes	08:00-12:00 13:00-16:00
Vancouver	820 - 800 Burrard Street Vancouver, B.C. V6Z 2J8	Local Number: (604) 666-0834 Local Fax: (604) 666-5444	No	Yes	08:00-12:00 13:00-16:00
Victoria	501 - 1230 Government Street Victoria, B.C. V8W 3M4	Local Number: (250) 363-0394 Local Fax: (250) 363-0330	No	Yes	08:00-16:00

Vessel Registration Office
Please note that Vessel Registration Office does not have a regional presence at Transport Canada Centres. Their services are available through the following toll free numbers and e-mail.

Vessel Registration Office - General Enquiries E-mail: VR-IB@tc.gc.ca	1-877-242-8770
Web page: Vessel Registration Office

Rail Services
(e.g., railway safety, railway equipment, infrastructure, operating practices, signal systems and safety improvements to highway-railway grade crossings)

Office Location	Address	Phone/Fax	Designated Bilingual	Accessible Office *	Hours of Operation Monday to Friday
New Westminster	225 - 625 Agnes Street New Westminster, B.C. V3M 5Y4	Local Number: (604) 666-0011 Local Fax: (604) 666-7747	Yes	Yes	08:00-16:00

Transportation of Dangerous Goods Services
(e.g., promotes public safety and monitors compliance with the Transportation of Dangerous Goods Act and Regulations)

Office Location	Address	Phone/Fax	Designated Bilingual	Accessible Office *	Hours of Operation Monday to Friday
New Westminster (rail and road)	225 - 625 Agnes Street New Westminster, B.C. V3M 5Y4	Local Number: (604) 666-2955 Local Fax: (604) 666-7747	Yes	Yes	08:00-16:00
Richmond (aviation)	400 - 3600 Lysander Lane Richmond, B.C. V7B 1C3	Local Number: (604) 666-8777 Local Fax: (604) 666-8877	No	Yes	08:00-16:00
Vancouver (marine)	820 - 800 Burrard Street Vancouver, B.C. V6Z 2J8	Local Number: (604) 666-3636 Local Fax: (604) 666-5444	No	Yes	08:00-16:00
Kelowna (Road)	#4-5583 Airport Way Kelowna BC V1V 1S1	Local Number: (250) 491-3712 Local Fax: (250) 491-3710	No	Yes	08:00-16:00

Motor Vehicle Safety Services
Please note that Motor Vehicle Safety does not have a regional presence at Transport Canada Centres. Their services are available through the following toll free numbers and e-mail.

Motor Vehicle Safety - General Enquiries

1-800-333-0371

E-mail:

mvs-sa@tc.gc.ca

Motor Vehicle Safety - Defects and Recalls

1-800-333-0510

E-mail:

defectsandrecalls-defautsetrappels@tc.gc.ca

Web page:

Road Transportation

Programs (Airports, Harbours and Ports, and Environmental Services)
(e.g., Airport Capital Assistance Program, airport leases, Port Divestiture Funding, management of public port facilities, environmental assessments, environmental remediation, etc.)

Office Location	Address	Phone/Fax	Designated Bilingual	Accessible Office *	Hours of Operation Monday to Friday
Vancouver	820 - 800 Burrard Street Vancouver, B.C. V6Z 2J8	Local Number: (604) 666-5369 Local Fax: (604) 666-2961	No	Yes	08:00-16:00

Accessible Office*

This is to confirm that a person with a disability will have barrier-free access to our office and reception area, as per the Treasury Board Real Property Accessibility Standard.

Pacific Region

Find a Pacific Region Service Centre

Search for Services

Civil Aviation Services (e.g., certifying and registering aircraft, training and licensing of personnel, etc.) Email: tc.aviationservicespac-servicesaviationpac.tc@tc.gc.ca Toll Free Phone: 1-800-305-2059

Marine Safety and Security Services (e.g., Small Vessel Compliance Program, certification and examination of officers and crews, marine occupational health and safety, etc.)

Vessel Registration Office Please note that Vessel Registration Office does not have a regional presence at Transport Canada Centres. Their services are available through the following toll free numbers and e-mail.

Rail Services (e.g., railway safety, railway equipment, infrastructure, operating practices, signal systems and safety improvements to highway-railway grade crossings)

Transportation of Dangerous Goods Services (e.g., promotes public safety and monitors compliance with the Transportation of Dangerous Goods Act and Regulations)

Motor Vehicle Safety Services Please note that Motor Vehicle Safety does not have a regional presence at Transport Canada Centres. Their services are available through the following toll free numbers and e-mail.

Programs (Airports, Harbours and Ports, and Environmental Services) (e.g., Airport Capital Assistance Program, airport leases, Port Divestiture Funding, management of public port facilities, environmental assessments, environmental remediation, etc.)